Ed Troutman
Ed Troutman at St Charles Nissan

Ed Troutman

Service Manager

St Charles Nissan

5625 Veterans Memorial Parkway
St. Peters, MO 63376

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3 Reviews

Industry Experience

44 yrs, 1 mo

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3 Reviews

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3 Reviews of Ed Troutman

October 24, 2024

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Employee Rating

AT YOUR OWN RISK**** had made an appointment for 2015 SUV to make a coolant flush, brake fluid flush and an oil change. I went into the waiting area which they have a window for you to see and technician did More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Connor Delles

July 16, 2024

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Employee Rating

Awful person and treated me like xxxx, actually left me in his office and walked away/hid from me. Trying to place blame an outside party when his tech broke a piece on my Rogue. I have leased over 10 vehi More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 08, 2022

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Employee Rating

I have had problems with this dealership since day one. Since I bought my vehicle but WORST of all is the service and the customer service. Going to sell the two Nissan’s that we own and going to buy anoth More

by Dissatified
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rhonda Chapman

Sep 12, 2022

St Charles Nissan responded

Good morning! We would love to know the customer who believes they had poor service. We would happily reach out to them to rectify any situation that has occurred. Our customers routinely bring their Nissans back to our service department because of our highly trained expert mechanics and our service in general. If this customer is rating the wrong dealership, please correct this. If this is indeed a customer with a problem, please reach out to us so we can resolve it. Your complete satisfaction is our #1 priority!

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