I could not be happier with my experience.
Tom Gorr the service manager was very knowledgeable about the car and took the time with me explaining the issue and solution even taking care of something that I didn't feel needed to be done all at not charge to me. Tom, Eddie and Aldo (all technicians I had contact with) expressed they wanted to be sure everything was covered with my car.
I really felt they went over and above to take care of me.
"My sixth Hyundai"
This the 3rd Hyundai I have purchased at Knauz. I first came here because of Costco. Although there are 2 dealerships closer to me, I will always go back to Knauz. Bill Dierks is the reason. He has always been terrific to work with. More than that, we have become friends and stay in touch in between visits to the dealership. I have recommended Bill and Knauz to my friends and will continue to do so.
"I would say it's a great relationship with Knauz"
The staff is so courteous towards it's customers, completely transparent in pricing and in describing the vehicle condition you choose.Every time I visit they treat me in the same way as my first visit.I bought a used certified Hundai Elantra ,I am always confident of my vehicle maintenance because of Knauz. I never felt it's painful to deal with Knauz to talk about issues with my vehicle after I owned from them though it's minor or major.
They obey their warranty agreement word by word and also they show in their actions.
"2017 Sonata purchase survey"
Great sales and service team! This is my third Hyundai and this level of service will keep me coming back. They take care of their customers and are easy to work with.
"This is an excellent dealership, the best Hyundai dealership"
My Sales Rep, Allen Wagener was just wonderful. He explained in very great detail how the financing would work, all of the perks that come with buying MY SUV and because of his great knowledge of the SUV and Hyundai, set up the programing of the Music & other functions. He took a lot of time to explain what has been improved and what's new for my 2017 model.
Everyone including Tony were very friendly and experienced, The service dept. was great also.
A truly fun visit buying my first Hyundai. I just love driving it.
Best of all, it's a 5 star Knauz dealership!!
I've been with Hyundai Knauz for my last two vehicle purchases, both times with a salesman named Chet. It was a great experience, and I've love my new Tucson I purchased. Chet is wonderful, he took a lot of time to deliver my vehicle, so I would understand all the new features.The service department is terrific as well.
"GO TO KNAUZ"
From initial browsing, thru professional guidance on model selection and follow-up after service appointments, KNAUZ is the standard for others to excel
Thank you, AL
"Five Star Experience"
My sales advisor was Josh Nickerson. I was very pleased with my total buying process. Josh gain my trust with the knowledge of the information of the cars and answered any questions I had with no pressure. We will need a second car soon and I'm sure the Great Experience I recived will continue. Thank you Sam for your help also
Other Employees Tagged:
, Sam Hillier
We had a fantastic experience purchasing our 2014 Hyundai Santa Fe from Knauz in Lake Bluff. Our sales person was Josh Nickerson and he was fantastic! So knowledgeable, nice, thorough, and non-pushy. We had our rambunctious 3-year-old with us, and Josh was so patient, understanding and wonderful. He made the process seamless. Ever since purchasing our car, our service experiences (oil changes, etc.) have been great, too. Such a great team at Knauz, thank you!
Other Employees Tagged: