Eddie Braddock | Page 6

They addressed the concern within a few short hours, and we’re also able to do an oil change for me at the same time we’re also able to do an oil change for me at the same time More

by sabarad Verified Customer Verified Customer

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They dealt with all the things on my list and got it done fast. Great service! fast. Great service! More

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Very friendly & helpful employees. Wait area was clean & had liquid refreshments available. TV was playing Wait area was clean & had liquid refreshments available. TV was playing More

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All of the employees were amazing (Daniela, Zak and Stewart) Thank you for making my car buying experience so easy, fast and enjoyable! I love my new Mazda C-X5!!! Also...the service department rocks! Stewart) Thank you for making my car buying experience so easy, fast and enjoyable! I love my new Mazda C-X5!!! Also...the service department rocks! (Tint on my new car is beautiful) More

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Very disappointed I purchased my SUV at O'Briens, love it & left a glowing review for the sales staff. My service experience recently was quite the opposite. Long wait I purchased my SUV at O'Briens, love it & left a glowing review for the sales staff. My service experience recently was quite the opposite. Long wait inside at service desk before some one even acknowledged I was standing there. No one was friendly or greeted me with a smile outside or inside. When I was called as to why I brought the vehicle in, I was treated rudely & curtly. They did however fix the issues. The actual service to my vehicle was not the problem, it was the staff. I will not be returning. More

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brought car in with a problem with rear right tire Eddie did a great job of having the problem solved - a local tire shop recommended that I get a new tire -- the O'Brien service people determined that Eddie did a great job of having the problem solved - a local tire shop recommended that I get a new tire -- the O'Brien service people determined that the tire hadn't been damaged and it indeed was alright - There was no charge for the evaluation - which was most welcomed More

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Pleasant Experience Just returned from having my car serviced. Very pleased with entire visit. Was pleasantly greeted by Eddie Braddock. Car was serviced promptly. A job Just returned from having my car serviced. Very pleased with entire visit. Was pleasantly greeted by Eddie Braddock. Car was serviced promptly. A job well done by all. Thank you Eddie and O'Brien ! More

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Great service. NO wash. Service is great, quick and they keep you informed. However, a car wash is supposed to be included after 4 years using them I've only had two washes, Service is great, quick and they keep you informed. However, a car wash is supposed to be included after 4 years using them I've only had two washes, even when I request and the service advisor puts it in the work order. That's my only complaint. More

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Professional and Thorough Service Eddie epitomizes the importance of customer service. He is courteous, knowledgeable and thorough in his explanation of services to be provided and pro Eddie epitomizes the importance of customer service. He is courteous, knowledgeable and thorough in his explanation of services to be provided and prompt in keeping me informed of the progress and completion of the scheduled service of my Sonata. More

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My experience with working with our Sonata Eco We always have a great experience when we get our car worked on. It is always clean. We know we are in good hands. They do a good job. We always have a great experience when we get our car worked on. It is always clean. We know we are in good hands. They do a good job. More

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