Eddie Church | Page 30

Quick, professional care The waiting room needs to have more "things to do"...how about additional info on Ford products...like brochures, magazines, merchandise to look at an The waiting room needs to have more "things to do"...how about additional info on Ford products...like brochures, magazines, merchandise to look at and possibly buy. Walked through the sales floor and not one person greeted or acknowledged me. More

by Lsbarringer Verified Customer Verified Customer

Print

module replacement Initial experience was frustrating as I seemed to have gotten lost in service department turnovers with no communication. Hats off to Eddie who took t Initial experience was frustrating as I seemed to have gotten lost in service department turnovers with no communication. Hats off to Eddie who took the reins and got the matter taken care of. Eddie was professional, friendly and determined to take care of the issues. Note Eddie is not listed on your website. More

by RONALDRAY Verified Customer Verified Customer

Print

Great Customer Service! Eddie Church is the best! He is always respectful, in a good mood and eager to assist. This visit was for our son's F150 while he was home on Christ Eddie Church is the best! He is always respectful, in a good mood and eager to assist. This visit was for our son's F150 while he was home on Christmas break from college. The sliding moon roof broke with only several days left before our son needed to return back for class. Eddie managed his team and made sure the parts were in stock so the truck could be repaired on time. As needed, the truck was repaired on time and our son was able to safely return back to college without being in a last minute rush. Thanks Eddie! More

by troy.cryer Verified Customer Verified Customer

Print

Great customer service all around. Our Salesman is amazing and always is right on top of our concerns and issues. Our service advisor is always accommodating and friendly. all around. Our Salesman is amazing and always is right on top of our concerns and issues. Our service advisor is always accommodating and friendly. More

by JOEDADDY58 Verified Customer Verified Customer

Print

Still not fixed I had work done on my F150. Back passenger door was taking water in & holding water every time it rained heavily. They fixed that problem but after pu I had work done on my F150. Back passenger door was taking water in & holding water every time it rained heavily. They fixed that problem but after putting new seals on every door now my driver side door has a big knock as it’s going up or down that sounds like it is coming off track. Also I had them look at my radio (sync 3) they said my module was going bad and that it would be 3 weeks before it would come in. Still no call or update as to when it will be in. Work done in October. It is now January 3 months later still no call or update. Will be hard pressed to get work done there again. More

by chrissmithcowboys Verified Customer Verified Customer

Print

Best Dealer Around Bill Utter always goes that special extra step to make sure their customers are satisfied. I have only used Bill Utter to service my 08 Town Car which Bill Utter always goes that special extra step to make sure their customers are satisfied. I have only used Bill Utter to service my 08 Town Car which I bought there. Their prices are comparable to other shops and they back up their work. The collision shop is also great and I have had my car fixed there and my wife's Mercedes. More

by dragon252pi Verified Customer Verified Customer

Print

excellent very good service timely Mr. Eddie Church is truly professional. Eddie handled everything very efficiently and resolved th issue and had us on very good service timely Mr. Eddie Church is truly professional. Eddie handled everything very efficiently and resolved th issue and had us on our way.. Give this man a raise....$$$$$ He is the best. More

by DANKLIMPEL Verified Customer Verified Customer

Print

Always an excellent experience! As long as Eddie Church is with Bill Utter Ford we will be customers! Always professional, honest and. Accommodating, Eddie makes sure we are well tak As long as Eddie Church is with Bill Utter Ford we will be customers! Always professional, honest and. Accommodating, Eddie makes sure we are well taken care of. . More

by Gray’s Verified Customer Verified Customer

Print

Prompt, Quick Service Awesome service!! Recently took vehicle for state inspection., was in and out within half hour!! Utter family takes great care of my vehicle, always f Awesome service!! Recently took vehicle for state inspection., was in and out within half hour!! Utter family takes great care of my vehicle, always friendly and helpful staff. I would not purchase or service my vehicles anywhere else!! Thanks Bill Utter!! More

by JOJONAME Verified Customer Verified Customer

Print

Oil change So slow very slow really slow. Could be the slowest i’ve Ever seen. Only a oil change. Really slow. Did you ump the oil from the ground. Did I mentio So slow very slow really slow. Could be the slowest i’ve Ever seen. Only a oil change. Really slow. Did you ump the oil from the ground. Did I mention you guys are slow More

by oakpointlabs Verified Customer Verified Customer

Print