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Bill Utter Ford

Denton, TX

4.9
3,851 Reviews
Call Dealership (940) 321-7400
View Awards

4901 S Interstate 35 E

Denton, TX

76210

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3,851 Reviews of Bill Utter Ford

September 30, 2023

Christian worked hard to keep me informed about what was going on with my repair. More

by wvanclose
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Helpful
September 29, 2023

I am disabled and as usual bill utter Ford made getting my truck serviced very easy. Excellent customer service. More

by racetruckrick
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Desurn, Danny Morris, Greg Hall, Eddie Church, Perry Eggelston, Patrick Nixon, Christina Flook, Sharon Moreno, Mike Richardson, Alex Celis, Tony King
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Sep 29, 2023 -

racetruckrick responded

You guys are awesome

Helpful
September 28, 2023

The service was great, and Joey did a great job keeping me updated on everything that was going on with my truck. More

by Aeggleston
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris, Greg Hall, Eddie Church, Perry Eggelston, Patrick Nixon, Mike Richardson
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Sep 28, 2023 -

Bill Utter Ford responded

We're glad to know that you had a great service experience with us at Bill Utter Ford! It's always our goal to keep our customers informed, so we're happy to hear Joey did just that. We appreciate your business and wish you safe travels ahead!

Helpful
September 27, 2023

The young man in the Quick Lane was very through. I believe his name was Cameron. More

by kristipete58
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Smith 5 stars, Perry Eggelston, Mike Richardson
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Sep 27, 2023 -

Bill Utter Ford responded

We are delighted to receive this kind review and shoutout to our team! Thank you for your feedback!

Helpful
September 26, 2023

We were happy to be able to get the issues (warranty) and oil change taken care of while we were out of town. More

by harryowens
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan
Report | Print
Sep 27, 2023 -

Bill Utter Ford responded

Harry, we're glad to know that our team at Bill Utter Ford was able to assist you with your warranty issues and oil change while you were out of town. Thanks for the review!

Helpful
September 25, 2023

Jakob greeted me right away and was honest in his assessment of the timeframe. Excellent job communicating with me. More

by scott.puckett215
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob
Report | Print
Sep 26, 2023 -

Bill Utter Ford responded

Thanks for sharing your support of Bill Utter Ford! We'll be sure to let Jakob know his honest approach had a positive impact during your visit. Until next time, drive safely!

Helpful
September 25, 2023

Eddie church is an all star. He is amazing. Really great individual. Do what you can to keep him around! More

by Christiandugan
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
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Sep 25, 2023 -

Bill Utter Ford responded

We appreciate your shout-out to Eddie and will share your kind words! We're glad you had a great experience with him at Bill Utter Ford. Thanks for the review!

Helpful
September 24, 2023

Excellent service, excellent customer service. I've had my vehicles serviced by Ford in FL, VA and TX. By far, Bill Utter Ford is the best. More

by jim
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
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Sep 24, 2023 -

jim responded

Excellent service, excellent customer service. I've had my vehicles serviced by Ford in FL, VA and TX. By far, Bill Utter Ford is the best.

Sep 24, 2023 -

jim responded

jim responded publicly on 9/24/23 1:37 PM Excellent service, excellent customer service. I've had my vehicles serviced by Ford in FL, VA and TX. By far, Bill Utter Ford is the best.

Sep 25, 2023 -

Bill Utter Ford responded

Jim, we're delighted to know that you found our service at Bill Utter Ford the best among your experiences. Thanks for sharing this 5-star review!

Helpful
September 20, 2023

Great diagnosis. Honest evaluation of potential service. Covered warranty items fairly. Would recommend Bill Utter service to anyone. More

by mitchmahoney62
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perry Eggelston
Report | Print
Sep 20, 2023 -

Bill Utter Ford responded

Mitch, we appreciate your recommendation and are glad to know our team at Bill Utter Ford provided excellent service. Thanks for sharing your experience!

Helpful
September 19, 2023

Excellent great people and service. Go out of their way to accommodate our needs. No high pressure none of the usual car sales games. More

by Terry
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claire, Denise, Toronto Spikes, Patrick Jenkins
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Sep 20, 2023 -

Bill Utter Ford responded

Terry, we're glad to know our team at Bill Utter Ford provided you with excellent service and a pressure-free experience. Thanks for sharing your feedback!

Helpful
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