Eddie Colville | Page 37

I didn't think it was possible so I called this dealer on a monday just to see if they do buy here pay here because i know my credit is so bad there are no other options for me and so I called this dealer on a monday just to see if they do buy here pay here because i know my credit is so bad there are no other options for me and the guy on the phone says they don't but they work with bad credit all the time, i thought "sure I've heard that before" so i said bad credit huh, how about destroyed? (half serious,half joking) and he says yeah... ok, i figured why not?so i set the appointment for the following day and met with Eddie when i got there. The first words out of my mouth to him after hello were " I am probably wasting your time because my credit is bad" and he says well I've got a few questions for you and then we will take a look. I am going to skip the details but two hours later, I drove off the lot in a 2011 Nissan Altima! i have never owned a car with less then 100,00 miles in my life. in fact, i drove in that day in my 1987 pickup truck. I am a regular guy that made some bad decisions early in life and this dealership has helped me get back on track to get where i want to be, seriously. I recommend anyone go see these guys, you have nothing to lose and everything to gain. -Jayson More

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"Outstanding Dealership!" My wife needed to upgrade to a newer vehicle. Having purchased from M'Lady Nissan before, she wanted to return to them for her new purchase. We deal My wife needed to upgrade to a newer vehicle. Having purchased from M'Lady Nissan before, she wanted to return to them for her new purchase. We dealt with Eddie Colville who is fantastic. I did most of the pre-purchase details by phone with him because we live 2 hours from the dealership. He had our available choices ready for us to test drive when we arrived. Completeion of the paperwork was a breeze! My wife is ecstatic with treatment and how efficiently the paperwork was finished. Thanks to Eddie and M'Lady Nissan for a great treament! Marsha & Mike K. More

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Amazing place I went into there not thinking i'd be able to get a new car. And Eddie helped me get the car that i wanted! Thank you Eddie I went into there not thinking i'd be able to get a new car. And Eddie helped me get the car that i wanted! Thank you Eddie More

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Outstanding I went to this dealer because my daughter wanted to check out a used car for her, I needed a car also,but have had the slammed in my face by several o I went to this dealer because my daughter wanted to check out a used car for her, I needed a car also,but have had the slammed in my face by several other dealers within the same week. I spoke to Eddie Colville at M'Lady, and I drove away that day in a 2014 Nissan Sentra with payments just a couple dollars more that what I was paying on my 2002 Chevy Malibu. More

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OMG!! OMG WHERE DO I BEGIN? I went there today September 2, not really expecting to get a car because I dont have that great of credit. I worked with Eddie OMG WHERE DO I BEGIN? I went there today September 2, not really expecting to get a car because I dont have that great of credit. I worked with Eddie Coluille, and he worked so hard on getting me a car i was so impressed when he came back and informed me that they can get me a car!!! He said final decision was up to Nate (sales manager) and when he told me that all i wanted to do was cry. I was so excited they got me in a bran new Nissan Versa Note. I couln't be happier with them. I will always go back here and would recommend them to ANYONE who wants a new car!!! THANKS SO MUCH MLADY NISSAN!!!! AS WELL AND EDDIE AND NATE!!!! YOU GUYS ARE THE BEST!!! More

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Service at its best! I highly recommend M'Lady Nissan in Crystal Lake, IL for their friendliness, professionalism, and great service. Eddie Colville (Sales) and Ryan (Fina I highly recommend M'Lady Nissan in Crystal Lake, IL for their friendliness, professionalism, and great service. Eddie Colville (Sales) and Ryan (Finance) treated me like family which made purchasing my Nissan Murano a very pleasant experience. Eddie was amazing! He took the time to get to know me and my family so he could fit us with a perfect car at a perfect price! Ryan was also very helpful and ensured I understood all the documents and set me up with a great warranty and service plan. I will, without a doubt, go to M'Lady Nissan for all my car care needs and recommend them to my family and friends. Thank you Eddie, Ryan, Nate and the entire team at M'Lady Nissan! More

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AWESOME SALESMAN EDDIE COLVILLE WAS AWESOME, HE IS FRIENDLY, NOT PUSHY, EXTREMELY KNOWLEDGEABLE, EXPLAINED EVERYTHING THOROUGHLY. I COULDN'T HAVE ASKED FOR A BETTER E EDDIE COLVILLE WAS AWESOME, HE IS FRIENDLY, NOT PUSHY, EXTREMELY KNOWLEDGEABLE, EXPLAINED EVERYTHING THOROUGHLY. I COULDN'T HAVE ASKED FOR A BETTER EXPERIENCE WHEN PURCHASING MY ALTIMA. More

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Very Dishonest! Bait and Switch EXPERTS! If I could give this dealership negative stars I would! The 2011 Murano that I leased through M'lady Nissan was nearing its expiration. After being If I could give this dealership negative stars I would! The 2011 Murano that I leased through M'lady Nissan was nearing its expiration. After being inundated with phone calls and voice mails (which I've saved) by Eddie Coville-even after I told him to stop calling and let me make a decision on my own, for convenience sake, I went to M'lady Nissan to trade in my 2011 Murano for a new one that was supposed to have the same options for the same monthly payment with no money down (which I have a text from Eddie Coville stating these particulars). During the signing process, Eddie Coville tried to get a $500 down payment, which he angrily removed when I showed him the text HE sent me. Oddly, in the finance office, I was required to give them a check for the first payment. Eddie Coville stated that Nissan makes the dealership take the first payment. A week later, I got my first statement from Nissan. How sneaky! The day after purchasing the new car I couldn't find the button for the heated steering wheel, so I called Eddi Coville-my fast talking salesman. He proceded to laugh and told me that there isn't one. When I said that may be a problem and I might not want the new car, he quickly cut me off by saying there wasn't anything he could do that day, since it was a Saturday, and he'd call me Monday with a solution. He didn't. I called and spoke with Mir Ali-the alleged sales manager. He was rude and indignant toward me, and said he'd look into things and call me back later that day. He didn't. Five days passed before I got a call from ANYONE at M'lady Nissan, but the young man calling was still trying to get me to trade in my 2011 Murano. Really? I proceded to tell this young man named Bret my story. He was very understanding, saying that if it were him, he'd be really upset too. He promised to pass my information along to his boss-Sam Obenchain-and assured me that he'd call me Monday, as I work every Saturday and am unavailable to take phone calls. He called Saturday anyway, leaving a message that he'd call back Monday. No surprise...he DIDN"T! At 5:00pm Monday, 10 days after this rotten experience began, I called Sam Obenchain. He was very snotty with me asking "What do you want us to do?" I gave him 3 suggestions-install a heated steering wheel, lower my payment, or install a remote start and I can heat up the whole interior myself.Each suggestion was countered by Sam Obenchain with a "What if that's not an option?" I thanked Sam for his time,and said that I wanted to speak directly to Jim M'lady. I had been told by some one working there that he was going to be at the dealership the next day (Tuesday). Sam Obechain assured me that Jim M'lady would call me that very next day...HE DIDN'T!!! I've taken my complaint to Nissan Customer Care, who've opened an official case file and have made at least 4 attempts to resolve my issue. Mir Ali said they should be able to install the remote start, but he had to "run it by" his general manager Sam Obenchain. Customer Care has had no resolution either. Mir will no longer accept their calls, nor will he return them. This has all gone on with Eddie Coville knowing that I need another car for my kids in a couple of weeks. I'll be contacting our States Attorney next. Case #14185367 More

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Eddie cool vile is a great guy. Worked with me and gave me a great deal. Only working with him from now on. Awesome experience. me a great deal. Only working with him from now on. Awesome experience. More

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I spoke with Eddie Coleville about purchasing a 2013 Nissan Altima. He checked his inventory and advised me they had what I was looking for. My four year old daughter and I drove down from Milwaukee an Nissan Altima. He checked his inventory and advised me they had what I was looking for. My four year old daughter and I drove down from Milwaukee and negotiated the purchase. The Altimas they had in inventory were equipped with the a navigation package upgrade that I was not looking for and it raised the price of the vehicle by $1000 that I was not willing to pay. Ultimately Eddie and I negotiated a price we both felt great about. The overall experience was great. My daughter had a great time with many of the other employees and in the kids play room. I will gladly drive from Milwaukee when it is time to purchase our next Nissan. J More

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