Eddie O'Neal
Eddie O'Neal at Star Motor Cars
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Eddie O'Neal

New Car Salesman

Star Motor Cars

7000 Old Katy Rd
Houston, TX 77024

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4.6
27 Reviews
4.6

27 Reviews

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27 Reviews of Eddie O'Neal

May 14, 2024

Dealership Rating
Employee Rating

Star motors provides great customer service Your service team is excellent and committed to customer satisfaction. Carlos has been our customer service advisor for years, and all I can say is, recognize and More

by kalsi
Service Price Transparency
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Recommend Dealer
Yes

May 10, 2024

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Quick and easy trade in on lease; low inventory did impact our choice but cost was important to us More

by RARMENDINGER
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad May

May 07, 2024

Dealership Rating
Employee Rating

ALL THE STAFF THAT WORKS IN THE SERVICE DEPARTMENT ARE ALWAYS IN A JOYFUL MOOD. NO MATTER HOW THEIR DAY IS GOING . I REALLY APPRECIATE THE WAY THEY DO BUSINESS AS IF I WAS THERE ONLY CUSTOMER. FRIENDS F More

by PAT50
Service Price Transparency
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Recommend Dealer
Yes

March 26, 2024

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Great experience. Salesman knowledgeable and low key sales negotiations. I’m a repeat Star buyer. More

by NICK.WILSON8618
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

February 15, 2024

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Wonderful service…always very accommodating to my needs or circumstances at the time!! Teresa Smart is exceptional and a great representative of your company over many years of my working with her. Her hus More

by janetlvaughan
Service Price Transparency
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Recommend Dealer
Yes

February 13, 2024

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Excellent service as usual. Carlos Garza is the best Service Manager I have had anywhere. More

by leroy2
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Recommend Dealer
Yes

January 09, 2024

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We were able to book an appointment on Saturday morning and the car was ready at lunchtime! More

by FAYANN
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Recommend Dealer
Yes

January 04, 2024

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we have been customers at Star Motors since 1999, and we come back to Star not just for reliability and professionalism but for exceptional service. Once you get familiar with Star Motors Service, it is ver More

by mike.d.silvestre
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chad May, Richard Wahl , Teresa / Carlos (Service)

December 31, 2023

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Estimate kept changing in repair…. 10$k, then 17$k, then supplement for 19$k. The car still makes loud noises and obviously wasn’t fully repaired. My tire and wheel insurance didn’t e More

by d
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Carlos

December 30, 2023

Dealership Rating
Employee Rating

Excellent personalized experience every time I go there. They are the best Mercedes dealership in town. More

by KBWINN1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Justin Seureau , Theresa Smart

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