Eddie Vellega | Page 8

Service personnel were very kind and professional. Waiting room was comfortable and clean and offered coffee. Eddie took extra time to research my service agreement. He was very courteous. Waiting room was comfortable and clean and offered coffee. Eddie took extra time to research my service agreement. He was very courteous. More

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Eddy Vallega is the best. They always do the best job. Last time I was there Eddy helped me with my car , and it was like always 5stars Last time I was there Eddy helped me with my car , and it was like always 5stars More

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Great service and awesome team, keep up good work 100%satisfied. Thanks always keep my car service. Went for oil change and a recalls Eddie explain everything in detail. Great Job Eddie!!!!! 100%satisfied. Thanks always keep my car service. Went for oil change and a recalls Eddie explain everything in detail. Great Job Eddie!!!!! More

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Service department is excellent! They always take care of me Eddie was my advisor this time couldn't ask for better service or customer service me Eddie was my advisor this time couldn't ask for better service or customer service More

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The customer service is very friendly and helpful. My experience is they fix only what is necessary to fix. The job was done by the promised time! Thank you! experience is they fix only what is necessary to fix. The job was done by the promised time! Thank you! More

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My appointment was at 10am I was our by 11am. I was greeted with a friendly atmosphere and it was non stop of friendliness. I have been coming since I got my car in 2007 greeted with a friendly atmosphere and it was non stop of friendliness. I have been coming since I got my car in 2007 More

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The workers are very pleasant there they have coffee for you while you wait in the waiting room they do their job very well and professionally I will continue to take my car there. you while you wait in the waiting room they do their job very well and professionally I will continue to take my car there. More

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I was at this location two Fridays ago(10/16) for Recall and warranty work. When I called and made the appointment I was told they had the part for the recall. Get there at 3pm. I was informed by Everett th and warranty work. When I called and made the appointment I was told they had the part for the recall. Get there at 3pm. I was informed by Everett that the work would take two hours. Fast forward to 6:30 my car car is "done". Get home and look at the paperwork and it states that "recall not completed, part ordered". Not only did this location allow me to sit there for almost double the time during a pandemic, they did NOT COMPLETE the work I came in the to have done, and NO ONE from the service department informed me of this, and allowed me to leave. I called EDDIE the service manager three times, left him messages and email informing him of this and I have heard NOTHING. This goes beyond unprofessional and negligent. EVERETT did not return my calls, and then I got an email from him saying "I was going to try to set it up for us to come and get it". And not inform the costumer that the work was not being completed, but you can sit in our dirty lobby during a pandemic for 3.5 hours? Eddie and Everett will take or return any of my phone calls or emails. Made the appointment at a different location, and I will never purchase another Hyundai. More

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Great service done by great people. Always ready to help. I will be sending recommendations. See you all on my next visit. Thank you for all you do I will be sending recommendations. See you all on my next visit. Thank you for all you do More

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Wonderful people at this service dept. Ed Vellega is the best. Everything done on time as usual. Everone is friendly and willing to help as much as they can. best. Everything done on time as usual. Everone is friendly and willing to help as much as they can. More

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