Eddie Zambrano

There was no communication about the status of my car. I called about 10 times and was left on hold without any response. I left my car at 8am to be serviced and it took me so many calls to finally get a I called about 10 times and was left on hold without any response. I left my car at 8am to be serviced and it took me so many calls to finally get a text that my car was done and it was about 4:15pm. The attitude on how I get talked to is very different as the attitude I saw others be treated with. Why do I get different treatment than other costumers? I would hate to elaborate on reasons as to why that might be. I never had a chevy before and I never have shopped for a car in town because of how dealers pick and choose who to be nice to. When i got the car the 2 sales men that helped me were outstanding but after that the service treatment leaves more to be expected. Im a very kind and like to communicate but it almost seems as me talking bothered the service advisor and caused him to give me very vague and close ended answers. Once my lease is done I don't think I will be shopping at this dealership again, it is important to remember that what keeps a costumer coming back to a dealership isn't just a good sales person and a great deal but also how the costumer is treated during the ownership of the car. I personally have seen how this advisor treats other costumers and that cheerful and great attitude I have seen him give others is definitely not the attitude I receive and i do not understand why or what makes me different and deserve a rude non-friendly attitude when I have been nothing but nice and respectful to everyone at coastal chevrolet. More

by VDAREVALO4 Verified Customer Verified Customer

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Great customer service and very friendly staff highly recommended great techs very knowledgeable with new and older Chevy vehicles recommended great techs very knowledgeable with new and older Chevy vehicles More

by ALFREDO_JR89 Verified Customer Verified Customer

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Service was excellent and they took their time dealing with the software.I am very pleased that they did not rush the job. with the software.I am very pleased that they did not rush the job. More

by JCHRISMEN Verified Customer Verified Customer

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Very good customer service very professional a nice and clean location good environment very professional on everything clean location good environment very professional on everything More

by rafa2cm@yahoo.com Verified Customer Verified Customer

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Absolutely the best. Professional, dependable, courteous, and beyond the call of duty...reliable and friendly and friendly too. Thank you! Professional, dependable, courteous, and beyond the call of duty...reliable and friendly and friendly too. Thank you! More

by MC2CROUCH Verified Customer Verified Customer

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I like. Everything except you got rid of the cappuccino.Bring back the cappuccino please Everything except you got rid of the cappuccino.Bring back the cappuccino please More

by DEBWALLER41 Verified Customer Verified Customer

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