Edgar Delgado
Edgar Delgado at Gordie Boucher Ford Lincoln of Janesville

Edgar Delgado

Service Advsior

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.7
41 Reviews
4.7

41 Reviews

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41 Reviews of Edgar Delgado

May 25, 2025

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Employee Rating

Edgar has been very helpful and proactive. I love the easy drop off and that this dealership will take me to work and then pick me up at the end of the day with my car all done! More

by Sarah Hoffman
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Workmanship
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Recommend Dealer
Yes
May 25, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

May 23, 2025

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Employee Rating

My service with this dealership in the past has been good. This particular time the service itself was okay. My problem was the fact that when they picked up my vehicle at work they then tried to delive More

by Gerald Rosenfield
Recommend Dealer
Yes

Other Employees Tagged: Edgar Delgado

May 23, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your review, Gerald. We're sorry that you didn't have a 5-star experience and apologize for any inconvenience. We sincerely value your business and hope you will give us another opportunity to serve you. Sean Tompkins Service Manager 608-754-5511

May 22, 2025

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Employee Rating

I really appreciate the convenient shuttle service offered both to work and the dropping off of my vehicle at my work, making it so easy to stay on top of my service schedule without interrupting my l More

by Nancy T
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Workmanship
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Recommend Dealer
Yes
May 22, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

May 20, 2025

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Employee Rating

Things went well. The visit was quick, everyone was very nice and helpful. Things went well. The visit was quick, everyone was very nice and helpful. The wait wasn't v More

by Abigail.wicks1
Recommend Dealer
Yes

Other Employees Tagged: Edgar Delgado

May 20, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

May 16, 2025

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Employee Rating

Good service from Edgar and the other staff. The waiting room accommodations were quite nice as well. More

by RYAN11ROB
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 16, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Tompkins Service Manager 608-754-5511

May 16, 2025

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Employee Rating

The service was great. I would definitely recommend this place to my friends and family. More

by RSTUMPFOLL
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Service Communication
Recommend Dealer
Yes
May 16, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

May 15, 2025

Dealership Rating
Employee Rating

Edgar was prepared for my visit and explained everything to me. He was very courteous and I would be happy to have him work with me again! More

by MONROE15736
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 15, 2025

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

May 14, 2025

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Employee Rating

Fantastic service from the moment I pulled in! Service garage is neat, clean and super organized! Edgar was very professional and knowledgeable. I would highly recommend this dealership. More

by Jamesgo67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

May 13, 2025

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Employee Rating

Waited 1. 5 hours for an oil change. Had to go ask about my car and amazingly they had just finished. I think they forgot me. If it takes that long I will have More

by CHARFJ
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Gordie Boucher Ford Lincoln of Janesville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Sean Tompkins Service Manager 608-754-5511

May 09, 2025

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Employee Rating

I was told they would wash the car. They did not. They were suppose to fix the warning messages that keep popping it. They said they reset them but they are still coming g up. More

by ARD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

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