Edgar Ortiz

The female Manager was very impersonal and quite rude. Sales seem quite distracted and try to multitask while keep you waiting while they help others too. Finance guy was good but loan rate was very high. Sales seem quite distracted and try to multitask while keep you waiting while they help others too. Finance guy was good but loan rate was very high. More

by Xpg Verified Customer Verified Customer

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Edgar was professional and understanding for our needs. This was the second time buying from arrigo and we will be back This was the second time buying from arrigo and we will be back More

by Swoggs78 Verified Customer Verified Customer

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We were from out of town and had certain challenges with the transfer of money and your team made it extremely easy and were very understanding of our situation. Edgar took the time to help us through it al the transfer of money and your team made it extremely easy and were very understanding of our situation. Edgar took the time to help us through it all. Well done by all! More

by Scvfd29 Verified Customer Verified Customer

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Edgar made the process very pleasant, the next day after I purchased my suv I had some concerns, but Edgar and staff were able to take care of my issues I purchased my suv I had some concerns, but Edgar and staff were able to take care of my issues More

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Thanks to the salesmen EDGAR ORTIZ,because he did a great job helping me a lot to decide about this vehículo, and the rest of the ARRIGO también to find the solution to get financed,special to Mr. K great job helping me a lot to decide about this vehículo, and the rest of the ARRIGO también to find the solution to get financed,special to Mr. KYLE. More

by jcampos411 Verified Customer Verified Customer

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Edgar was the best very efficient , I came in did what I had to do and left with the car I wanted had to do and left with the car I wanted More

by andreabonner947 Verified Customer Verified Customer

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Worst car buying experience I have ever had. Salespeople forgot about us in the lot. They sold us a car but used the wrong VIN on all paperwork - I had to return to complete all paperwork a se Salespeople forgot about us in the lot. They sold us a car but used the wrong VIN on all paperwork - I had to return to complete all paperwork a second time a week later! I insured the wrong car because I used the VIN on the paperwork! The second key they gave us was for a different car so it didnt work. I have two drivers side floor mats in the front. The trade in valuation they give you online is about 100% more than they will offer you in person. Finance guy told me if oil isn't changed more frequently than what the cars computer indicates I will void my warranty. Trade in plus 25% down payment and still tried to sell GAP insurance. Finance guy got visibly upset when i wouldn't purchase extended warranty - he couldnt stop talking about how undependable auto we were buying and how much it would cost to fix. I am sure I have forgot something! Horrible place. Horrible experience. I will never recommend anyone purchase any vehicle from Arrigo!!! More

by BigKahuna561 Verified Customer Verified Customer

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Everyone was friendly. The wait times for making and closing the deal took too long. The wait times for making and closing the deal took too long. More

by mikek13 Verified Customer Verified Customer

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I bought the right car at the right price. That's where the positive ends. I was given a blanks thumb drive which was supposed to contain all of my paperwork. Upon returning home (3 hours away That's where the positive ends. I was given a blanks thumb drive which was supposed to contain all of my paperwork. Upon returning home (3 hours away). I found the drive to be empty. I called in every day for a week trying to obtain the documents without a single call back. Six calls in, someone tells me they are on the way. To be honest, service after the sale has been nonexistent. More

by lilenterprises Verified Customer Verified Customer

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Calm. Patient. Easy going Edgar. He made the process simple. Not a typical car sales person. Thanks. Maria and Mitch. Patient. Easy going Edgar. He made the process simple. Not a typical car sales person. Thanks. Maria and Mitch. More

by maria Verified Customer Verified Customer

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