Edgar Ortiz | Page 5

This dealership has some of the most overinflated fees on the market. Dealer fee which they call a documentation fee is $1200. All other made up fees like electronic filing fee $560, battery, tire fee $196, the market. Dealer fee which they call a documentation fee is $1200. All other made up fees like electronic filing fee $560, battery, tire fee $196, doc. Stamp fee $203, license fee $450, lemon law fee ???, etc.. Nearly $3000 in fees which they try to leach out of their customers and the way they stack them, you have to pay tax on them. I understand there are some fees due to the local government. However I will be surprised if they are more than 10% of what these greedy people charge. One should avoid this place. Not worth the aggravation. There are other car dealers who for some odd reason charge less, or no dealer fees at all. Go figure how. More

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No follow-through from any of the salespersons. Need to constantly bug them to do what they said they would do. We're still waiting for our missing floor matts which we pointed out were missing r Need to constantly bug them to do what they said they would do. We're still waiting for our missing floor matts which we pointed out were missing right before we drove the new vehicle off the lot. They said they would bring them the next day but that was about a month ago now. More

by SRF Verified Customer Verified Customer

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I first met with Edgar and had an appointment with him. Upon arrival he mentioned he was with another guest and we had to wait about 10 minutes. We then went out to the car to look at it and Edgar only o Upon arrival he mentioned he was with another guest and we had to wait about 10 minutes. We then went out to the car to look at it and Edgar only offered us to test drive the vehicle in the parking lot as he could not locate a tag. Then he said he had to drop his coat off and never came back. He called about ten minutes later asking if we were still outside and then asked us to come inside. He said he was with another customer again and we found that to be super unprofessional as we had an appointment with him, we ended up leaving the dealership at this time. I got an email from Gabrielle a few days later and she ensure me that she would set me up with Ryan, a sales leader if we returned. We later made an appointment with Ryan and he was on point. He knew all about the rebates, respected our time and did not double book us. I wish we were setup with Ryan from the start as we feel time with Edgar was a waste of our time. Arrigo almost lost our business due to Edgar was we were looking to do business with dealers as far away as Orlando to not have to deal with him. More

by notmrg Verified Customer Verified Customer

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Questionable finance dept. In my opinion. The numbers and explainations behind them appear very questionable. Edgar was helpful putting the afore mentioned aside. In my opinion. The numbers and explainations behind them appear very questionable. Edgar was helpful putting the afore mentioned aside. More

by kprocovic Verified Customer Verified Customer

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Very helpful help me with all my issues about my concerns about this vehicle thank about this vehicle thank More

by ajcarr9 Verified Customer Verified Customer

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They helped me get the car I wanted, giving me options so I could choose the one that best for me. I could choose the one that best for me. More

by YG Verified Customer Verified Customer

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Uneque took care of us through the entire process. Very friendly and knowledgeable. I would recommend highly! Very fair deal and a good selection of used inventory. Very friendly and knowledgeable. I would recommend highly! Very fair deal and a good selection of used inventory. More

by ryanmcd1818 Verified Customer Verified Customer

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