Edgar Perez | Page 3

Unable to repair issues with a new 2025 Silverado I am completely disappointed. I bought a 60k truck that suffers from electronic and parts issues. I'm sure had it been their personal truck, it would have completely disappointed. I bought a 60k truck that suffers from electronic and parts issues. I'm sure had it been their personal truck, it would have been taken care of. More

by Jose&Maritza Verified Customer Verified Customer

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5 My experience with Stingray was a #5 I mis hit the keys It was not poor. Great service from Edgar. Kept me informed, parts were in stock, repairs timely and working great. It was not poor. Great service from Edgar. Kept me informed, parts were in stock, repairs timely and working great. More

by NISWANGERV Verified Customer Verified Customer

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Very efficient and timely Was greeted enthusiastically, happy to assist me, especially since i drove 25 miles to get good service happy to assist me, especially since i drove 25 miles to get good service More

by DBROWN2954 Verified Customer Verified Customer

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Edgar was great to work with and my car was fixed correctly. I would go back. correctly. I would go back. More

by Tookydo1125 Verified Customer Verified Customer

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The dealership raised their labor rates after a negotiated warranty contract which leaves the customer paying the difference negotiated warranty contract which leaves the customer paying the difference More

by bbridgmon Verified Customer Verified Customer

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I have had one negative experience after another since I bought my car in December from this dealership. After fixing my air conditioning 10 days after purchase, it stopped working again a few weeks later. bought my car in December from this dealership. After fixing my air conditioning 10 days after purchase, it stopped working again a few weeks later. They fixed it again and then told me that something was wrong with the airbags and that it wasn't under warranty. I took it to the Hyundai dealership and they told me that what had happened was that when they repaired the air conditioning they had broken the airbag thing. So I brought it back and they fixed the airbag part and I had to take it back to the Hyundai dealership for them to program it so that my car would work correctly again which cost me about $300. Then about a week and a half later I noticed a puddle under the front passengers seat, and I decided to bring it to the Hyundai dealership to have them diagnose what was happening. They took it apart and discovered that when the air conditioning had been fixed a part had been broken and glued together as part of the repair and which caused some kind of condensation leak that was making the puddle in my car. They told me that the broken and glued part invalidated the warranty on the air conditioner so they wouldn't fix it unless I paid for it and they suggested I bring it back to stingray. Which I did. Thankfully stingray has taken care of the repair again and compensated me for the latest diagnostic fee. However, when I picked the car up today, the carpet that they had to take out of the car is ripped in the backseat and loose in the front seat by the pedals. I don't consider myself a picky person. I don't usua More

by jenbugz Verified Customer Verified Customer

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Failure to notify my car's tpms was complete. Was there 2+ hours while the car was finished 2 hrs prior. Was there 2+ hours while the car was finished 2 hrs prior. More

by Rickyiaria85 Verified Customer Verified Customer

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Edgar was an excellent person helping us. He was kind and very helpful. Everything was done in a very timely matter and we appreciated that. He was kind and very helpful. Everything was done in a very timely matter and we appreciated that. More

by MERCYMOMMY Verified Customer Verified Customer

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Took over an hour with an appointment. Customer behind us did a walk in and left 20 minutes before we even left?!?! How why??? Customer behind us did a walk in and left 20 minutes before we even left?!?! How why??? More

by drusaisa Verified Customer Verified Customer

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They quickly checked my issue and let me know what was wrong . I had 3 monitoring air pressure sensors gone and they replaced them . I used my extended warranty I had with them and it was not that hard th wrong . I had 3 monitoring air pressure sensors gone and they replaced them . I used my extended warranty I had with them and it was not that hard the hit on pocket. Thank you ???? More

by juanbregio00 Verified Customer Verified Customer

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