Edgar Perez | Page 3

The dealership raised their labor rates after a negotiated warranty contract which leaves the customer paying the difference negotiated warranty contract which leaves the customer paying the difference More

by bbridgmon Verified Customer Verified Customer

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I have had one negative experience after another since I bought my car in December from this dealership. After fixing my air conditioning 10 days after purchase, it stopped working again a few weeks later. bought my car in December from this dealership. After fixing my air conditioning 10 days after purchase, it stopped working again a few weeks later. They fixed it again and then told me that something was wrong with the airbags and that it wasn't under warranty. I took it to the Hyundai dealership and they told me that what had happened was that when they repaired the air conditioning they had broken the airbag thing. So I brought it back and they fixed the airbag part and I had to take it back to the Hyundai dealership for them to program it so that my car would work correctly again which cost me about $300. Then about a week and a half later I noticed a puddle under the front passengers seat, and I decided to bring it to the Hyundai dealership to have them diagnose what was happening. They took it apart and discovered that when the air conditioning had been fixed a part had been broken and glued together as part of the repair and which caused some kind of condensation leak that was making the puddle in my car. They told me that the broken and glued part invalidated the warranty on the air conditioner so they wouldn't fix it unless I paid for it and they suggested I bring it back to stingray. Which I did. Thankfully stingray has taken care of the repair again and compensated me for the latest diagnostic fee. However, when I picked the car up today, the carpet that they had to take out of the car is ripped in the backseat and loose in the front seat by the pedals. I don't consider myself a picky person. I don't usua More

by jenbugz Verified Customer Verified Customer

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Failure to notify my car's tpms was complete. Was there 2+ hours while the car was finished 2 hrs prior. Was there 2+ hours while the car was finished 2 hrs prior. More

by Rickyiaria85 Verified Customer Verified Customer

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Edgar was an excellent person helping us. He was kind and very helpful. Everything was done in a very timely matter and we appreciated that. He was kind and very helpful. Everything was done in a very timely matter and we appreciated that. More

by MERCYMOMMY Verified Customer Verified Customer

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Took over an hour with an appointment. Customer behind us did a walk in and left 20 minutes before we even left?!?! How why??? Customer behind us did a walk in and left 20 minutes before we even left?!?! How why??? More

by drusaisa Verified Customer Verified Customer

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They quickly checked my issue and let me know what was wrong . I had 3 monitoring air pressure sensors gone and they replaced them . I used my extended warranty I had with them and it was not that hard th wrong . I had 3 monitoring air pressure sensors gone and they replaced them . I used my extended warranty I had with them and it was not that hard the hit on pocket. Thank you ???? More

by juanbregio00 Verified Customer Verified Customer

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Tried to make me pay for work under warranty Do not take your trucks to stingray your trucks to stingray More

by Robertgrimes01 Verified Customer Verified Customer

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All right Although there was a delay with the part, overall the experience was good overall the experience was good More

by Claudiewil Verified Customer Verified Customer

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Una excelente atención muy profesionales Me brindaron una atención muy buena y me resolvieron en parte uno de los problemas de la camioneta atención muy buena y me resolvieron en parte uno de los problemas de la camioneta More

by rigocv66 Verified Customer Verified Customer

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Happy with the service work I had done. I was treated with?respect and courtesy. I DID NOTlike that there's an extra charge when using a credit card!!! I was treated with?respect and courtesy. I DID NOTlike that there's an extra charge when using a credit card!!! More

by NONREVJR Verified Customer Verified Customer

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