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Edgar Rico
Edgar Rico at Envision Lincoln of Duarte

Edgar Rico

Service Advisor

Envision Lincoln of Duarte

1031 Central Ave
Duarte, CA 91010

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4.5
6 Reviews
4.5

6 Reviews

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6 Reviews of Edgar Rico

September 23, 2025

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Employee Rating

very good, caring experience with the professionals of their job. would definitely go back there for the future purchases. More

by chopik222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marco Barillas, Phillip Finley , Aram

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Sep 23, 2025

Envision Lincoln of Duarte responded

Thanks for sharing about your experience with Envision Lincoln of Duarte. We appreciate your business and hope to see you again soon!

September 14, 2025

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Employee Rating

Friendly helpful very knowledgeable and caring. Got right in the was taken care of quickly. More

by gchannah2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco Barillas

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Sep 14, 2025

Envision Lincoln of Duarte responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Envision Lincoln of Duarte.

September 14, 2025

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Employee Rating

I walked in for an oil change and left with a 1400 bill. To be honest the work wasn’t stuff I needed immediately but I’m not a car person and he sold it like what was included was great for the value. I see More

by s.beard09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 17, 2025

Envision Lincoln of Duarte responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 12, 2025

Dealership Rating
Employee Rating

Organized prompt friendly service. Services rendered in a timely manner. Comfortable waiting areas and nice employees. More

by SHERPO53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco Barillas, Phillip Finley , Franklin

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Sep 12, 2025

Envision Lincoln of Duarte responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Envision Lincoln of Duarte.

August 28, 2025

Dealership Rating
Employee Rating

Eduardo is great. What a sense of humor. His attitude made a chore of having service into a fun morning. Got car back when promised. What more can you ask for? More

by ladybushey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco Barillas

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Aug 28, 2025

Envision Lincoln of Duarte responded

Thanks for sharing about your experience with Envision Lincoln of Duarte. We appreciate your business and hope to see you again soon!

August 25, 2025

Dealership Rating
Employee Rating

I was extremely satisfied with Edgar and his team professional and efficient-respectful and caring More

by GLORIACOYT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco Barillas

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Aug 25, 2025

Envision Lincoln of Duarte responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Envision Lincoln of Duarte to be a positive one. Please don't hesitate to reach out if you need anything else.

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