Edson Trujillo
Edson Trujillo at INFINITI of South Bay

Edson Trujillo

Service Advisor

INFINITI of South Bay

2900 Pacific Coast Highway
Torrance, CA 90505

4.7
793 Reviews
4.7

793 Reviews

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793 Reviews of Edson Trujillo

October 21, 2025

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Employee Rating

While the work took longer than expected, the quality of the service provided and the excellent customer service provided by the Mr. Trujillo created a positive experience. More

by SPERRI
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Recommend Dealer
Yes

October 17, 2025

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Eddie was very nice and helpful and willing to answer all of my questions and concerns More

by cutececyy76
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Recommend Dealer
Yes

October 17, 2025

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I appreciate the same day excellent assistance provided and all the advises by my service advisor. More

by SMTGUITCHE
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Recommend Dealer
Yes

October 16, 2025

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Over priced! Offered $1600 on a trade in after I paid over $2000k in repairs. How insulting. More

by FILMAD
Recommend Dealer
No

Other Employees Tagged: Edson Trujillo

October 15, 2025

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Employee Rating

I always receive excellent service and advice concerning my Q50. Jaime and Edson are proactive with the care and maintenance of my car. I never leave with a dirty car. They detail inside and out, which is m More

by mnacshoppe
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Recommend Dealer
Yes

Other Employees Tagged: Jaime Zamora, Felix Le , Felix Le

October 13, 2025

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South Bay Infiniti is the hallmark of client satisfaction, service, expertise, customer C and service satisfaction. I have been a customer for over seven years. More

by WILLHOE
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Recommend Dealer
Yes

October 10, 2025

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They are pretty fast. The only thing I would say is that they never call me when my car is done, they call other numbers or I have to call them. They never call the number More

by KYLAH1017
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Recommend Dealer
Yes

Other Employees Tagged: Andre Butler

Oct 15, 2025

INFINITI of South Bay responded

Kylah, Thanks for the great feedback! We've been looking for you, but can't seem to find your name in our system—it might be under a different name or spelling. We apologize if we missed our usual process of confirming your email and phone number when you checked in. To fix this for your next visit, please let your Service Advisor know the details you included in your review. We want to make sure we remove any old contact info and capture your current information so everything is accurate! Carlos Robles Service Manager INFINITI of South Bay

October 06, 2025

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Edson is a very valuable employee and very knowledgeable I am very satisfied with the services 😀 More

by ISABEL.EISEL
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Recommend Dealer
Yes

October 02, 2025

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I bring my car to the dealer to make sure my car’s major issies are diagnosed and repaired correctly. More

by VALSEPERCARDELLO
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Recommend Dealer
Yes

Other Employees Tagged: Jaime Zamora

September 29, 2025

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Employee Rating

Edson greeted us when I arrived with my wife. He quickly checked us in and set the expectations clearly. Our vehicle was finished quickly. All in all our service was 10 out of 10. Would definatel More

by DFSJ2011
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 01, 2025

INFINITI of South Bay responded

Thank you so much for taking the time to leave this great review! We’re thrilled to hear that Edson made your visit smooth and efficient, from check-in to setting expectations and getting your vehicle back to you quickly. A “10 out of 10” experience is exactly what we strive for, and we’re so glad we delivered that for you and your wife. We truly appreciate your recommendation and look forward to welcoming you and your family back to INFINITI of South Bay! Carlos Robles Service Manager INFINITI of South Bay

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