Consistently happy with my service experience.
Great location, provides comfort while waiting. Edson is always pleasant and efficient.
Great location, provides comfort while waiting. Edson is always pleasant and efficient.
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by Shannon
Verified Customer
Verified Customer
Service Price Transparency
I was waited around 4 hours, if you don’t mind, please
give me a choice to loaner car.
give me a choice to loaner car.
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by RYO7357
Verified Customer
Verified Customer
Service Price Transparency
My experience with this dealership is friendly and always
helpful to my needs about my vehicle.
helpful to my needs about my vehicle.
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by MICHAELWALKER069
Verified Customer
Verified Customer
Service Price Transparency
May 29, 2025 -
INFINITI of South Bay responded
Hi Michael! Thank you so much for this FIVE-STAR review! We're thrilled to hear that you've found our team to be friendly and helpful when it comes to your vehicle needs. It's always our goal to provide personalized service and make every visit a positive one. We truly appreciate your continued trust in us and look forward to assisting you again in the future!
Thank you,
Carlos Robles
Service Manager
INFINITI of South Bay
I had a great experience, good service clean dealer Fast
service, car returned in cleaner condition
service, car returned in cleaner condition
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by baberjonathan33
Verified Customer
Verified Customer
Other Employees Tagged:
Edson Trujillo
May 29, 2025 -
INFINITI of South Bay responded
Thank you for this FIVE-STAR! We're so glad to hear you had a great experience with us. We work hard to keep our dealership clean, efficient, and welcoming, and it’s great to know you noticed. Fast, quality service and returning your vehicle in even better condition is always our goal. We truly appreciate your visit and hope to see you again for your next service. Thanks again for choosing INFINITI of South Bay!
Thanks again,
Carlos Robles
Service Manager
INFINITI of South Bay
Dealership was extremely helpful and delivered great
service on a timely basis. Would highly recommend them.
service on a timely basis. Would highly recommend them.
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by RJNEIGER
Verified Customer
Verified Customer
Other Employees Tagged:
Edson Trujillo
May 22, 2025 -
INFINITI of South Bay responded
Thank you so much for this STELLAR review! We’re glad you found our team extremely helpful and that your service was completed on time. We strive to provide every customer with exceptional care and efficient service, and it’s wonderful to know we hit the mark for you. Your recommendation means a great deal to us, so please let your friends and family know! We look forward to welcoming you back soon!
Thanks again,
Carlos Robles
Service Manager
INFINITI of South Bay
Very professional, courteous, and efficient.
Always have a good experience at this dealer. Never disappointed.
Always have a good experience at this dealer. Never disappointed.
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by IONE103699
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2025 -
INFINITI of South Bay responded
Thank you for your wonderful review! We’re so glad you consistently have a professional, courteous, and efficient experience with us. We work hard to make sure our customers leave happy, so it’s great to hear that this made all the difference for you. We truly appreciate your loyalty and love working with customers like you! Please stop by again soon!
Thank you,
Carlos Robles
Service Manager
INFINITI of South Bay
Edson provides excellent service, and I really appreciate
the welcoming of the waiting room. Occasionally, after maintenance, the car technology is noticeable improved.
the welcoming of the waiting room. Occasionally, after maintenance, the car technology is noticeable improved.
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by cathy.ling
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2025 -
INFINITI of South Bay responded
Hi Cathy! Thank you for taking the time to leave this great review online! We’re glad Edson provided excellent service and that you felt welcomed in our waiting room. It’s also great to know you’ve noticed improvements in your car’s technology after maintenance, that’s exactly the kind of care we aim to provide. We appreciate you choosing INFINITI of South Bay and look forward to your next visit! Don't forget to check our website for service deals and specials next time!
Thank you,
Carlos Robles
Service Manager
INFINITI of South Bay
Edson was awesome and really attentive in keeping me
informed about my vehicle while I waited.
informed about my vehicle while I waited.
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by L_travel
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2025 -
INFINITI of South Bay responded
Thank you so much for this FIVE-STAR review! We’re thrilled to hear that Edson was attentive and kept you well-informed while you waited. Keeping our customers in the loop is something we take very seriously, and Edson truly goes above and beyond. We appreciate your kind words and look forward to serving you again at INFINITI of South Bay!
Thank you,
Carlos Robles
Service Manager
INFINITI of South Bay
Quick and easy.
Answered all my questions. Service department was great. Thanks for your help.
Answered all my questions. Service department was great. Thanks for your help.
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by CLIFFJWHITE
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2025 -
INFINITI of South Bay responded
Hi Cliff! Thank you for this awesome review! We're happy your visit was quick and easy, and that our service team was able to answer all your questions. We strive to make every experience smooth and transparent, glad we could provide you with an exceptional visit. We appreciate your trust and look forward to helping you again in the future!
Thank you,
Carlos Robles
Service Manager
INFINITI of South Bay
They were timely, professional and showed much courtesy.
A little expensive though, I can recommend them.0
A little expensive though, I can recommend them.0
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by ASHLEYCA01
Verified Customer
Verified Customer
Service Price Transparency
May 24, 2025 -
INFINITI of South Bay responded
Ashley,
Thank you for the 5 STAR review and for letting us know that our team was courteous and professional.
We shop other local INFINITI dealerships monthly to ensure that we are at or below their pricing. Know that prices do change and that we work constantly to ensure that we are competitive. Plus, we provide INFINITI trained technicians that are required to pass annual certification to ensure that we provide you with the best service available.
Want to save on your maintenance and repairs? Check our website regularly for service specials or read our emails for special offers and discounts. We want to help make your INFINITI experience exceptional.
Carlos Robles
Service Manager
INFINITI of South Bay