Edson Trujillo
Edson Trujillo at INFINITI of South Bay

Edson Trujillo

Service Advisor

INFINITI of South Bay

2900 Pacific Coast Highway
Torrance, CA 90505

4.7
763 Reviews
4.7

763 Reviews

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763 Reviews of Edson Trujillo

August 17, 2025

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Employee Rating

Either incompetent tech or deceptive about how to address mechanical issues until manufacturer’s warranty expires then charge the worst case scenario. Plus, over charging and back pedaling on the fee. More

by Prosdent
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Recommend Dealer
No

August 16, 2025

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Best place to go. They always make sure you feel like family when you go. More

by Dchacon
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Recommend Dealer
Yes

August 16, 2025

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I received excellent service while working with Edison. He was extremely nice and answered my questions regarding my vehicle. I will definitely be back to work with him again More

by SHAUNTIA.ROBERTS
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Recommend Dealer
Yes

Other Employees Tagged: I forgot the receiptinist name but she was very helpful and friendly as well.

August 14, 2025

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I had a very good experience. They told me two hours and it was exactly that. More

by meechie78
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Recommend Dealer
Yes

August 12, 2025

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It was a decent experience, even though they had my car in the shop for over 30 days More

by worldsbestservice
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Recommend Dealer
Yes

August 11, 2025

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The dealership is clean and easy to access. It's easy to book service appointments and comfortable while I wait. More

by RSHINOKII
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Recommend Dealer
Yes

August 08, 2025

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The service was great and was completed quickly . .and I dont have fifteen words to send More

by G5332R
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Recommend Dealer
Yes

Other Employees Tagged: Jaime Zamora

August 08, 2025

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Does very great work and excellent customer service. Only place I allow to touch my car. More

by MRSLOWE17
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Robles, Jaime Zamora

August 07, 2025

Dealership Rating
Employee Rating

Responsive, attentive, super customer service all around. Exceptional attention to deal and great and finding solutions More

by EOMONROY
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo

August 06, 2025

Dealership Rating
Employee Rating

The employees scratched up vehicle never check fluids and did something to my brakes I’m filing a complaint with corporate More

by CEEFRESH284
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Jaime Zamora

Aug 06, 2025

INFINITI of South Bay responded

We would be glad to assist with your complaint, but we cannot identify you with the username used for this review or the situation explained. Please contact me at 310-325-5555 so that we can better understand your concerns and work toward a resolution. Thank you, Carlos Robles Service Manager INFINITI of South Bay

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