It was really satisfied with my visit, hope to come back
another time soon for more details
another time soon for more details
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by BUMABEKONG
Verified Customer
Verified Customer
Service Price Transparency
I’m was very happy and satisfied.
My cas was cleaned and ready as promised
My cas was cleaned and ready as promised
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by Jbuntukampol
Verified Customer
Verified Customer
Service Price Transparency
Very good cyst service.
I was happy with everybod there and they were honest and upfront
I was happy with everybod there and they were honest and upfront
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by BELTRAN.KENNETH
Verified Customer
Verified Customer
Service Price Transparency
If Edson wasn't at South Bay Infiniti, not sure it would
be the same for me. Great service, great waiting area, timely service, etc. Edson takes care of my needs, and takes his time listening to me. I kn
be the same for me. Great service, great waiting area, timely service, etc. Edson takes care of my needs, and takes his time listening to me. I know I can call him any time if I have a question, and that's important to me, otherwise I would not make the long drive there for service when Santa Monica is closer.
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by RAYFORDMB
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2025 -
INFINITI of South Bay responded
Thank you so much for this awesome review! We’re truly honored that Edson has made such a positive impact on your experience with us. It means a lot to know that his attentive service and willingness to listen make your visits worthwhile, even with the longer drive.
We’re also glad you enjoy our waiting area and timely service. Our whole team works hard to create a welcoming, comfortable environment. Thank you for being part of the INFINITI of South Bay family. We look forward to continuing to take great care of you!
Carlos Robles
Service Manager
INFINITI of South Bay
Purchased my vehicle here in 2002 haven’t had any
complaints. My 2003 QX4 have served me well. She was top of the line back then. I think it’s time to retire her. Really can’t afford a new one. Pric
complaints. My 2003 QX4 have served me well. She was top of the line back then. I think it’s time to retire her. Really can’t afford a new one. Prices are a bit steep.
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by MONCRIEF.GERTIE
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2025 -
INFINITI of South Bay responded
Thank you so much for sharing your story and for being part of the INFINITI of South Bay family for so many years! It’s wonderful to hear how well your 2003 QX4 has served you, it truly was a top-of-the-line vehicle, and we understand how hard it can be to say goodbye to a trusted companion.
We know that vehicle prices can be challenging, but whenever you’re ready or have questions about your options, we’re here to help in any way we can. Thank you again for your loyalty and trust over the years!
Carlos Robles
Service Manager
INFINITI of South Bay
I truly love this dealership.
Had an emergency tire puncher, they told us to bring it in and Andrie squeezed us in . Thank you to Mike for telling us to come right in, and Andri
Had an emergency tire puncher, they told us to bring it in and Andrie squeezed us in . Thank you to Mike for telling us to come right in, and Andrie in service department for your efficiency.
Ray and Patricia Mendoza
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by patty16
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2025 -
INFINITI of South Bay responded
Thank you so much for this amazing review, Ray and Patricia!
We’re so glad we could help you out during your emergency. Mike’s quick advice to bring your vehicle right in and Andre’s effort to squeeze you into the schedule so promptly show the kind of care and dedication we strive to provide every day. I am happy to hear their efficiency and attentiveness made a stressful situation easier for you.
Welcome to the INFINITI of South Bay family, and we’re here whenever you need us, whether it’s for emergencies or routine care. Don't forget to check our website for service deals and specials for your next visit!
Carlos Robles
Service Manager
INFINITI of South Bay
They're great at Infiniti of South Bay, my service rep
Edson always puts in the extra effort to communicate and staying on top of servicing my vehicles. But everyone there is always making to sure to ask
Edson always puts in the extra effort to communicate and staying on top of servicing my vehicles. But everyone there is always making to sure to ask if I have been helped.
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by DSLIANG
Verified Customer
Verified Customer
Jul 01, 2025 -
INFINITI of South Bay responded
Thank you for sharing your wonderful experience! We’re so glad to hear that Edson goes the extra mile to keep you informed and take great care of your vehicles. It’s also fantastic to know that our whole team makes sure you feel supported every step of the way. Our team works hard to ensure our customers leave happy and satisfied, and it’s fantastic to know you feel that dedication during every visit.
We appreciate your trust and look forward to continuing to provide you with the exceptional service you deserve! See you again soon!
Carlos Robles
Service Manager
INFINITI of South Bay
It's always a pleasure to do business with Infiniti of
South bay. I was respectfully greeted by staff, as I emerged into their warm and inviting lounge area. I sipped on complimentary tea, while waiting f
South bay. I was respectfully greeted by staff, as I emerged into their warm and inviting lounge area. I sipped on complimentary tea, while waiting for my vehicle to be serviced. Thanks guys, especially Mike and Edson!! 💕🙏
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by leopld.cheryl
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2025 -
INFINITI of South Bay responded
Thank you so much for this AWESOME review, Cheryl! We’re delighted to hear that every visit feels warm and welcoming, that’s exactly the experience we strive to provide. Mike and Edson will be so happy to know they made your visit special. They are always going above and beyond to make sure our customers leave 100% satisfied. We’re also glad you enjoyed the complimentary tea, and we’ll be sure to have it fully stocked and ready for your next visit!
It’s truly a pleasure to have you as part of the INFINITI of South Bay family. We look forward to seeing you again soon!
Thanks again,
Carlos Robles
Service Manager
INFINITI of South Bay
Edson always provides great customer service.
And always answers questions with educated and straightforward answer's!
Very professional and attentive to detail.
Thanks for all the help
And always answers questions with educated and straightforward answer's!
Very professional and attentive to detail.
Thanks for all the help
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by DENNISABS
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2025 -
INFINITI of South Bay responded
Thank you so much for taking the time to leave this great review! We’re thrilled to hear that Edson consistently provides you with great customer service, answering your questions with clear, educated, and straightforward responses. His professionalism and attention to detail truly set the standard, and it’s wonderful to know that his efforts have made a positive impact on your visits.
It’s customers like you who inspire us to keep delivering the best service possible. Don't forget to check back on our website for service specials for your next visit, see you again soon!
Thanks!
Carlos Robles
Service Manager
INFINITI of South Bay
It’s always a pleasure going to Infiniti.
Always so welcoming and excellent customer service. Thank you Edson.
Always so welcoming and excellent customer service. Thank you Edson.
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by AGBRAVO2002
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2025 -
INFINITI of South Bay responded
Thank you so much for this FIVE-STAR review! We’re delighted that every visit with us feels welcoming and that you consistently receive excellent service. Edson will be thrilled to know you appreciate his efforts. He is always going above and beyond to make sure our customers leave nothing but satisfied! Thanks for being a part of the INFINITI of South Bay family. We truly appreciate your loyalty and look forward to seeing you again soon!
Thanks again!
Carlos Robles
Service Manager
INFINITI of South Bay
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