Edson Trujillo
Edson Trujillo at INFINITI of South Bay

Edson Trujillo

Service Advisor

INFINITI of South Bay

2900 Pacific Coast Highway
Torrance, CA 90505

4.7
821 Reviews
4.7

821 Reviews

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821 Reviews of Edson Trujillo

December 25, 2025

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Employee Rating

Edson was AMAZING! !! I appreciate how well Edson helped me choose which services are most important. More

by DANIELLEWALKERBECK
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo

December 25, 2025

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I had a good experience at Infiniti South Bay and will go again for service. This is not my local dealer. The closest dealer to my home is Cerritos; however, they now have a fee for using a credit card, whic More

by SHANDRAONLINE
Service Time
Service Communication
Recommend Dealer
Yes

December 25, 2025

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Edson was great. Infiniti took care of business and made me happy on choosing them for my service. More

by kingcj26
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 24, 2025

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Great service I was kept up-to-date on all statuses definitely would always come back to the dealership. Edson was super helpful. Very knowledgeable on my vehicle. More

by BLANCACARRANZA
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo

December 24, 2025

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Employee Rating

Excellent Service No Nice coffee bar and the facility was very clean. The showroom was small but doable. Everyone was helpful and friendly. More

by DAVIS_1203
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo

December 24, 2025

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Employee Rating

provide accurate diagnosis and information kind answer to the question providing the requested information nice More

by JEONGWOOHUR
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Service Communication
Recommend Dealer
Yes

December 20, 2025

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My experiences with Infiniti South Bay are consistently positive. I would suggest one area for improvement: providing a detailed explanation of necessary car repairs, including the rationale behind them. More

by Jeanetta_mack
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo

Dec 21, 2025

INFINITI of South Bay responded

Hi Jeanetta! Thank you for sharing your experience with us! We’re glad to hear that your visits with us are consistently positive. We also appreciate your suggestion regarding providing more detailed explanations for necessary car repairs. Clear communication and helping our customers understand the “why” behind each recommendation are important to us, and your feedback helps us continue improving. We look forward to making your future visits even better! Thank you for choosing INFINITI of South Bay! Carlos Robles Service Manager INFINITI of South Bay

December 19, 2025

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Employee Rating

Edson was always on top of communication with me on status of car Edson is a valuable asset to your company’ More

by GEE_TOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2025

INFINITI of South Bay responded

Thank you for this FIVE-STAR review! Edson has been getting a lot of love lately, and he is truly deserving. We’re thrilled to hear he kept you updated and on top of communication regarding your car’s status. He really is a valuable asset to our team, and it’s wonderful to know his dedication made such a positive impact on your visit. We appreciate your kind words and look forward to serving you again! Carlos Robles Service Manager INFINITI of South Bay

December 19, 2025

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Employee Rating

My experience was great as always. Edson always makes sure my car is on top notch condition. More

by AQUINOH4383
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo

Dec 21, 2025

INFINITI of South Bay responded

Thank you so much for taking the time to share your experience! We’re happy that your visits with us continue to be great and that Edson takes such good care of your car, keeping it in top-notch condition. It’s always our goal to provide an excellent service experience, and it’s wonderful to know that our efforts make a difference for you. We appreciate your continued trust and loyalty, and we look forward to welcoming you back for many more visits in the future! Don't forget to check our website for service deals and specials for next time! Carlos Robles Service Manager INFINITI of South Bay

December 18, 2025

Dealership Rating
Employee Rating

They were kind and professional in their work and I am very satisfied Thanks for your hard work to get it sorted out properly More

by e158234
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo

Dec 21, 2025

INFINITI of South Bay responded

Thank you for taking the time to leave this AWESOME review! We’re thrilled that our team was able to handle everything professionally and that you’re very satisfied with the service you received. We take pride in getting things done right, and it means a lot to know our hard work made a difference. Thank you for choosing INFINITI of South Bay. Don't forget to check back on our website for any service deals and specials for your next visit! Carlos Robles Service Manager INFINITI of South Bay

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