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Edson Trujillo
Edson Trujillo at INFINITI of South Bay

Edson Trujillo

Service Advisor

INFINITI of South Bay

2900 Pacific Coast Highway
Torrance, CA 90505

4.7
783 Reviews
4.7

783 Reviews

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783 Reviews of Edson Trujillo

September 18, 2025

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Service representative are always available and very knowledgeable. One recommendation, to have snacks in the waiting here. More

by PALMDALEMB
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Yes
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September 16, 2025

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Great service. Everyone was polite and professional when taking care of my q60. Car runs great and smoother after taking it in. More

by JCLEVENGER1990
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Recommend Dealer
Yes

Other Employees Tagged: Felix Le

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September 14, 2025

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I came in for oil change and tire rotation. However, they didn't rotated my tires. Can't trust them. More

by 33668II
Recommend Dealer
No
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Sep 18, 2025

INFINITI of South Bay responded

Hello, thank you for your feedback. We apologize for any miscommunication or disappointment regarding your recent service visit. We want to address your concern directly and find a solution. Please contact me directly at 310-325-5555 so we can look up your service records and confirm the details of your visit Additionally, we want to clarify that a tire rotation is not automatically included with a standard oil change. For future visits, please make sure to request a tire rotation when you check in with our service team, and we will be happy to include it on your repair order. We appreciate your business and hope to speak with you soon to resolve this. Sincerely, Carlos Robles Service Manager INFINITI of South Bay

September 14, 2025

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Received perfect customer service and advice and turn around tome was as promised. Will recommend South Bay Infinity to all driving excellence! More

by IZZIE462
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Yes
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September 11, 2025

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Excellent service team, fast and professional. And they greet everyone like friends/family, very courteous. More

by DSLIANG
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Robles

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September 08, 2025

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Great service, always professional! I appreciated Mr. Zamora keeping me updated on the status of my vehicle. When service was complete my vehicle sparkled inside and out. Top notch serv More

by SLANUNLEY
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Recommend Dealer
Yes

Other Employees Tagged: Jaime Zamora

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September 04, 2025

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Efidon Trulillo was very curious and helpful as it was my first time coming to this dealership. I received exceptional customer service. He was very helpful with explaining other things that needs to repai More

by SHAUNTIA.ROBERTS
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Yes
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August 30, 2025

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The Infiniti Team at South Bay are the best! ! And always give great service and smiles!! More

by DARLISAASHER
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Recommend Dealer
Yes

Other Employees Tagged: Jaime Zamora, Andre Butler

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Sep 01, 2025

INFINITI of South Bay responded

Hi Darlisa! Thanks so much for this great review! We like to think our smiles are just as important as our service, so it’s awesome to hear both made an impression. We’ll keep bringing the good vibes and top-notch care, can’t wait to see you back at Infiniti of South Bay soon! Carlos Robles Service Manager INFINITI of South Bay

August 30, 2025

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Excellent service! Very polite staff ! Top notch highly recommended to any future customers 👍👍 great company More

by Ramjet
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Recommend Dealer
Yes

Other Employees Tagged: Jaime Zamora, Felix Le, Andre Butler

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Sep 01, 2025

INFINITI of South Bay responded

Thank you so much for this fantastic review! We’re thrilled to hear that you had an excellent experience and found our team polite and professional. Providing top-notch service is always our goal, and it’s wonderful to know it made a difference for you. We truly appreciate your recommendation and look forward to welcoming you back for your next visit! Carlos Robles Service Manager INFINITI of South Bay

August 30, 2025

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Edson Trujillo was very professional and provided great customer service. The waiting room was clean and enjoyable. More

by smarkham1
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo

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Sep 01, 2025

INFINITI of South Bay responded

Thank you for taking the time to leave this positive review! We’re glad that Edson provided professional and attentive service, and that you enjoyed our clean and comfortable waiting area. If there’s anything we can do to make your next visit a five-star experience, please don’t hesitate to let us know. We appreciate your feedback and look forward to welcoming you back soon! Carlos Robles Service Manager INFINITI of South Bay

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