Edson Trujillo | Page 5

Impressed Very nice and clean service Dept. Staff extremely nice and answers all questions and very fast with oil changes. Asked for a car wash and it was no Very nice and clean service Dept. Staff extremely nice and answers all questions and very fast with oil changes. Asked for a car wash and it was no problem I will return for any service I may need More

by FREDDYJACKSON2000 Verified Customer Verified Customer

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Edson is always great! I gave Edson the highest rating because he always is courteous and provides great service. I called him the day before my appointment and had to leave I gave Edson the highest rating because he always is courteous and provides great service. I called him the day before my appointment and had to leave a message. He called me back within minutes so that I could schedule the appointment. Once I got to the dealership, Edson explained what would be happening to my car and how long it should take. Once the service was completed, he told me exactly what was fixed. My car was returned in a timely manner, and was washed. Edson is great and I have always had the best service experience with him. More

by CDSNUGGS Verified Customer Verified Customer

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Service and rear blower motor inop Everyone is very helpful and friendly job done correctly never a problem making an appointment. Always showing professionalism. Facility conveniently Everyone is very helpful and friendly job done correctly never a problem making an appointment. Always showing professionalism. Facility conveniently located and very nice. My vehicle is always delivered clean! More

by SCHMEEEBS Verified Customer Verified Customer

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Always great hospitality. I forget I'm there to get my car f They are professional at all times. They go out there way. Great workers great staff. Great treats while u wait great smiles everytime I go here. We l They are professional at all times. They go out there way. Great workers great staff. Great treats while u wait great smiles everytime I go here. We love Infiniti More

by PLSNTONE Verified Customer Verified Customer

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Everyone at Torrance dealership were kind & helpful. Everyone at Torrance Infiniti dealership were kind & helpful. The whole staff made me feel welcome. I do appreciate everyone professionalism. The pric Everyone at Torrance Infiniti dealership were kind & helpful. The whole staff made me feel welcome. I do appreciate everyone professionalism. The price for service is expensive, but I will refer my friends & family members. Thanks to Torrance Infiniti family More

by DECADE9 Verified Customer Verified Customer

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Service It was very resoanble price and they have nice costumer service and wonderful waiting room. Most of all, I can always use coupon from email. It was very resoanble price and they have nice costumer service and wonderful waiting room. Most of all, I can always use coupon from email. More

by HYOMI6379 Verified Customer Verified Customer

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quality, service people are great here I went in to get 25000 mile servicing and also to turn my lease into a purchase. Both functions were accommodated as quickly as paperwork allows and t I went in to get 25000 mile servicing and also to turn my lease into a purchase. Both functions were accommodated as quickly as paperwork allows and the service wirter did me an additional favor as did the finance people.. This is my favorite facility for sales and services and this is my sixth lease in 22 years. Go here. More

by JJKEADY Verified Customer Verified Customer

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Excellent! I rate Infiniti Southbay five stars in part becuase my service person Edson Trujillo always offers the best possible service. He is knowledgable, frie I rate Infiniti Southbay five stars in part becuase my service person Edson Trujillo always offers the best possible service. He is knowledgable, friendly and willing to explain what service is needed. I have never experienced ANY upselling from him which is rare in this environment. The remolded facility is clean and modern. When an appointment is scheduled, the wait can sometimes be pretty long, however, the work in most instances is done same day. I purchased my car and have always brought it here for service and repair. I highly recommend SB Infinity to anyone looking for a good dealership/ service center.. More

by RRENCHIE Verified Customer Verified Customer

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No guidance given, appointment not honored, Well the Dodger game was in so that was a distraction for employees! My previous experience here was great! The person who assisted me acknowledged I Well the Dodger game was in so that was a distraction for employees! My previous experience here was great! The person who assisted me acknowledged I had an appt. but it still took over an hour. There was never a check in in progress like the last time. My car had multiple water spots and smelled in the inside when they brought me my car back! One sales gentleman assisted and had them fix that but I wish I would have gotten his name. I may not use this dealership service again, I’m undecided. It was marked that the in-cabin filter needed to be replaced and it was not even brought to my attention to see if I wanted it changed. Very disappointed in the service department. I was assisted by a different gentleman few months back... they need him back!! I believe his name was Wilson. More

by JONESGRAD Verified Customer Verified Customer

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Good kob Very pleased with service. All reps were kind and efficient. I never have to ask for the service needed. They suggest what’s needed and provided it at Very pleased with service. All reps were kind and efficient. I never have to ask for the service needed. They suggest what’s needed and provided it at a fair price. I never even have to ask for a car wash. More

by DEELIBURD Verified Customer Verified Customer

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