Edson Trujillo
Edson Trujillo at INFINITI of South Bay

Edson Trujillo | Page 98

Service Advisor

INFINITI of South Bay

2900 Pacific Coast Highway
Torrance, CA 90505

4.8
973 Reviews
4.8

973 Reviews

Write a Review

973 Reviews of Edson Trujillo

August 30, 2018

Dealership Rating
Employee Rating

Air Bag Recall They handled me quick & fast! Had a loaner available and very friendly! They have always taken great care of me whenever I needed servicing! Thank You More

by TIFFANYLOATMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2018

INFINITI of South Bay responded

Tiffany, thank you! We are so appreciative that you have taken the time to share your positive experience at INFINITI of South Bay. We do have a friendly and capable service team and we are appreciative that you have noted Edson for his exceptional level of service. We'll be sure to pass along your review. Thank you.

August 29, 2018

Dealership Rating
Employee Rating

Satisfied with service Infiniti of South Bay has been great these past 4 years. My last visit, however, was a little disappointing because I requested a loaner, and found o More

by 1MOBLSD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wilson Chihuahua, Candice Roxas

Aug 30, 2018

INFINITI of South Bay responded

Thank you so much for bringing this to our attention so that we can make the appropriate internal adjustments to better notify clients of our limited loaner car availability. This is a temporary issue as we go through this ownership change. Please know that we are working diligently to increase the number of loaner vehicles to levels that will better serve the needs of our clients. As a note to all clients, in the short term, please call at the time of setting your appointment to check loaner car availability. Thank you.

August 29, 2018

Dealership Rating

Recall repair. Took the car in for air bag recall. Completed the repair in the promised time. Staff was very courteous. I was very satisfied. Would go back for servi More

by KAWIKA42
Recommend Dealer
Yes

Other Employees Tagged: Don't know.

Aug 30, 2018

INFINITI of South Bay responded

Thank you so much for making the time to provide your positive feedback on our service team being timely on their repair and courteous with their delivery. And, we are pleased to learn that your drive is worth the trip. Thanks!

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