Eduardo Hichos
Eduardo Hichos at MetroWest Acura

Eduardo Hichos

Service Advisor

MetroWest Acura

500 Worcester Rd
Framingham, MA 01702

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4.2
5 Reviews
4.2

5 Reviews

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5 Reviews of Eduardo Hichos

November 07, 2026

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Employee Rating

Good place for Acura car service. All process keeps updating via message. I will come back. More

by daitruongquach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2026

MetroWest Acura responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

October 29, 2026

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Employee Rating

Poor communication, long delay, inconsistent information about loaner vehicle, and disappointing service during recall appointment More

by ruzsar19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Trevor Meunier

Oct 30, 2026

MetroWest Acura responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (774) 713-1811 to share more details about your visit so we can make things right.

October 24, 2026

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Employee Rating

Were good to work with. Gave me a great price and a great car. They still help out after the sale with any questions! More

by kpconley100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Meunier

Oct 25, 2026

MetroWest Acura responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 14, 2026

Dealership Rating
Employee Rating

My service advisor, Eduardo, was very helpful! I always receive prompt service and appointments when I call. More

by sledbetter57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2026

MetroWest Acura responded

Hello, we're happy you found our staff to be so supportive during your experience here at MetroWest Acura. Feel free to reach out to us if you need anything. Have a wonderful day.

October 14, 2026

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Employee Rating

I had an excellent experience with the car service here. The staff was professional, the work was completed quickly, and my car is running perfectly. I highly recommend this dealership! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2026

MetroWest Acura responded

Hello David, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

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