Edward Bijou
Edward Bijou at Lexus of Arlington

Edward Bijou | Page 6

Sales

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

4.6
87 Reviews
4.6

87 Reviews

Write a Review

87 Reviews of Edward Bijou

September 21, 2021

Dealership Rating
Employee Rating

Eddie was very knowable and helpful finding us our Lexus. He paid attention to all over needs. Thank you Eddie! More

by Surendra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2021

Lexus of Arlington responded

Surendra, Here at Lexus of Arlington, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Eddie, and it was a pleasure having you at the dealership. We appreciate your review!

August 21, 2021

Dealership Rating
Employee Rating

It was a very good experience, my salesperson Edward Bijou was very professional and helpful. Totally recommended thanks. More

by ortiz1001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Lexus of Arlington responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Edward and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 18, 2021

Dealership Rating
Employee Rating

Great service. Eddie was a pleasure to work with and followed the process through well. Would be happy to refer friends and family to Arlington Lexus. More

by mikebecker85
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Demos , Yegor Azarov

Aug 18, 2021

Lexus of Arlington responded

Thank you, Mike! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

August 18, 2021

Dealership Rating
Employee Rating

They were great in assisting me to buy my second Lexus. They took the time to go through all options and help fit in my budget More

by BBLALOCK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Demos

Aug 18, 2021

Lexus of Arlington responded

Here at Lexus of Arlington, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 18, 2021

Dealership Rating
Employee Rating

Great experience. In an out super wuick with ny new car. Thank you for sticking to MSRP even during covid shortage. Thank you so much! More

by bfurlong
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitch Horwitz

Aug 18, 2021

Lexus of Arlington responded

Thank you for your kind words, and for taking the time to leave us this wonderful feedback. We hope you're enjoying your new Lexus!

August 17, 2021

Dealership Rating
Employee Rating

Not pleased with the service advisor 'Ed' tone and the way he thinks he knows all, and made me and my wife feel like we dont know anything and just making up things. He needs to listen to customers and be More

by SINGH.KUNAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 03, 2021

Lexus of Arlington responded

We're sorry that you didn't have a completely satisfying visit and our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this.

July 20, 2021

Dealership Rating
Employee Rating

Service is very open and helpful. The employees are very helpful. I love the ambience they make you feel comfortable with the whole experience. 10/10 More

by IUBRI7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2021

Lexus of Arlington responded

Thank you for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

July 01, 2021

Dealership Rating
Employee Rating

Ed was great. Very professional and timely when returning calls. More

by suechk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2021

Lexus of Arlington responded

Thank you! Ed and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

June 27, 2021

Dealership Rating

I have owned 4 Lexus vehicles. WORST EXPERIENCE EVER VER!! Will never return! More

by itwasagift
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Who cares!!

Jul 08, 2021

Lexus of Arlington responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 18, 2021

Dealership Rating
Employee Rating

The scheduling was completed on timei and as requested. The service was completed as directed and the loaner car was a nice bonus.The waiting room was comfortable and clean. More

by Woodtick33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2021

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

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