Edward Fritts | Page 13

All of the employees that I interacted with were friendly, informative, and helpful. They helped make sure to me get into a new car super close to my old payment amount. Overall I had an easy pleasa friendly, informative, and helpful. They helped make sure to me get into a new car super close to my old payment amount. Overall I had an easy pleasant experience. More

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Brought my Kia Sorento in for oil change and inspection. .... they tried to claim I needed $1,100 of work! Wanted to replace both taillights for $600 (fingernail crack on each), windshield wipers and oil pa .... they tried to claim I needed $1,100 of work! Wanted to replace both taillights for $600 (fingernail crack on each), windshield wipers and oil pan. Claimed oil pan was leaking onto exhaust (said very dangerous to drive). Said you must smell the oil burning (no smell at all). Took to another mechanic and they said oil pan was fine, bolts were loose and wipers were fine. I put in new taillights for $275 myself and they wanted over $600. Don't trust these people and will never go back. On past oil change I went to pick-up my car and they couldn't find it!!! Turns out they delivered it to another customer's house and just left it there. They also are supposed to do a multipoint inspection and give you report, which they haven't on the last two visits. Stay away from this dealer!!!! More

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Car purchase transaction for the 2016 Hyundai Elantra went well. I still need a better receipt for my cashier's check which shows the Brown-Daub Kia letterhead on the receipt. Reference # 101185. I would went well. I still need a better receipt for my cashier's check which shows the Brown-Daub Kia letterhead on the receipt. Reference # 101185. I would also appreciate a photo copy of my cashier's check. Bill Bickerstaff is a very competent and helpful Sales Specialist. Respectively submitted, Alexander Heese. More

by ALEXHEESE0521 Verified Customer Verified Customer

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Excellent customer service. Issue with a dent. She scheduled appointment. Fixed right away! No charge. This dealership goes over and above! Can’t say enough good things about he Issue with a dent. She scheduled appointment. Fixed right away! No charge. This dealership goes over and above! Can’t say enough good things about her and dealership! More

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Good, clear Communication througout the process. Work was done quickly and my needs were accomodated. Thanks, Kia! Work was done quickly and my needs were accomodated. Thanks, Kia! More

by parryd Verified Customer Verified Customer

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Great experience from sale to service professionals in all departments. I recommend the dealership to all my friends. all departments. I recommend the dealership to all my friends. More

by STEVE.SEARFOSS Verified Customer Verified Customer

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Great service department to which I return again and again for all my service needs. Always honest and never trying to sell me something I don't need. I trust this service Department. Their work is e again for all my service needs. Always honest and never trying to sell me something I don't need. I trust this service Department. Their work is efficient and reasonably priced. More

by thomasbartholomew Verified Customer Verified Customer

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They replaced my reverse camera in a very timely fashion. Everyone was very helpful and courteous. Everyone was very helpful and courteous. More

by MARIANNSOBEL Verified Customer Verified Customer

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Very nice, accommodating. Efficient and great service, with a awesomely friendly staff, that will bend over backwards to get you what you need when waiting for your car to be Efficient and great service, with a awesomely friendly staff, that will bend over backwards to get you what you need when waiting for your car to be serviced. More

by Tm Verified Customer Verified Customer

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Service dept. Needs improvement i waited 2 hours to be told recall part was on backorder. Needs improvement i waited 2 hours to be told recall part was on backorder. More

by dak18williams Verified Customer Verified Customer

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