Edward Fritts | Page 15
Express Service Advisor
Brown-Daub Kia
3600 William Penn Hwy
Easton, PA 18045
Dealership Experience
3 yrs, 9 mos
176 Reviews
Write a Review176 Reviews of Edward Fritts
July 16, 2023
Outstanding customer service. He explained my problem to me and advised me to wait until I get home. This way I woukd not have to pay a diagnostic fee if parts did not come in. He explained my problem to me and advised me to wait until I get home. This way I woukd not have to pay a diagnostic fee if parts did not come in. I live in Texas and was leaving in a few days and could not stay if they took the car apart and parts did not come in right away. I woukd have to pay a diagnostic fee because the job would not have been able to be finish I am so glad he told me as he could have just taken the car apart and made me pay. I have lots of respect for him as most dealership all they want is your money. I would go here for my maintenance and to buy my car here. As ethics is very rare in our country today. Thank you very much Texas Traveler More
Other Employees Tagged: Tim Mullen, Crystal Todd
July 13, 2023
Quick and easy scheduling and customer service. They answered all of my questions with ease. The appointment went faster than I thought. They also informed me of a part recall and took care of it d They answered all of my questions with ease. The appointment went faster than I thought. They also informed me of a part recall and took care of it during my service. More
Other Employees Tagged: Chris Sorrentino, Travis Nelson , Steven Hoover, Tim Mullen, Steve Parr, Crystal Todd
July 13, 2023
We were lied to by the Service department saying we needed a new motor. Service department wrote a quote for $12K on my KIA Forte that is only worth 5K!!! This dealership has the most Horrendous Custo needed a new motor. Service department wrote a quote for $12K on my KIA Forte that is only worth 5K!!! This dealership has the most Horrendous Customer Service all buyers beware!!!! More
Other Employees Tagged: Chris Sorrentino , Tim Mullen, Steve Parr, Crystal Todd
July 07, 2023
Always an Excellent Experience at Brown-Daub KIA. Staff is Friendly, Professional, Knowledgeable, and keep You updated on the status of your KIA. I highly recommend Brown-Daub. Staff is Friendly, Professional, Knowledgeable, and keep You updated on the status of your KIA. I highly recommend Brown-Daub. More
Other Employees Tagged: Chris Sorrentino, Travis Nelson , Steven Hoover, Tim Mullen, Steve Parr, Crystal Todd
June 23, 2023
Nice, polite and professional, explaining all what my car needs and general review Very satisfied needs and general review Very satisfied More
Other Employees Tagged: Chris Sorrentino, Travis Nelson , Steven Hoover, Tim Mullen, Steve Parr, Crystal Todd
June 20, 2023
I have been a client for years and I have been treated with the greatest respect and professional support. with the greatest respect and professional support. More
Other Employees Tagged: Travis Nelson , Tim Mullen, Crystal Todd

