Edward Fritts
Edward Fritts at Brown-Daub Kia

Edward Fritts

Express Service Advisor

Brown-Daub Kia

3600 William Penn Hwy
Easton, PA 18045

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4.6
173 Reviews

Dealership Experience

3 yrs, 8 mos

4.6

173 Reviews

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173 Reviews of Edward Fritts

March 22, 2026

Dealership Rating
Employee Rating

Always quick and precise work. They contact you and keep you updated with progress and are very professional More

by lrzimmerman85
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Recommend Dealer
Yes

March 22, 2026

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Great people too deal with and great selection and service department were great people to deal with More

by JEFFLEE4010
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Recommend Dealer
Yes

March 11, 2026

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Excellent, no pressure service department. Relaxing atmosphere. Great staff. Always leave feeling like I received the best service. More

by NOWANDTHENBOOKS
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Recommend Dealer
Yes

March 05, 2026

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The service department was great to work with. I can't remember the name of the person that helped me but I was only there for inspection. I did have a question about charging my phone inside m More

by SANDMLAUBACH
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Recommend Dealer
Yes

February 25, 2026

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Too many incidents of dissatisfaction with service. During the last service for a coolant change, the expansion reservoir was overfilled. More

by pdilai
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Recommend Dealer
No

Other Employees Tagged: Justin

February 17, 2026

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They are kind and courteous, fast and respectful. They treat you right. And they are very careful with your vehicle. More

by WALTERSJOHAN09
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Recommend Dealer
Yes

December 31, 2025

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Nothing but good things to say. Bought my car here and have never taken it anywhere else. The service team went above and beyond to get me back on the road. Truly appreciate each More

by Bigrik
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Recommend Dealer
Yes

February 15, 2025

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The service department and the sales department parts department and all of the technicians are the best. More

by NSHELD
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Recommend Dealer
Yes
Feb 17, 2025

Brown-Daub Kia responded

Thank you so much for your kind words for our teams, and for taking the time to leave us this wonderful feedback!

December 19, 2024

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Employee Rating

November 2024 I went in to get a recall done on my Kia 2013 at the Kia dealer on William Penn Highway. Well, after I recall was done, they gave me a piece of paper that said that my suspension and brakes More

by mmbarbie
Service Price Transparency
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Recommend Dealer
No
Dec 20, 2024

Brown-Daub Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Dec 23, 2024

Brown-Daub Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 08, 2024

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Employee Rating

The work done was timely, Edward kept me informed, and the cost was reasonable. Thanks More

by James 2421
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Brown-Daub Kia responded

Hi James: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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