Edward Fritts | Page 4

I presume this is related to my recent service appointment. The service advisor Mr. Frits was helpful, efficient, and courteous. Totally satisfied with my experience, and as I'm a "morning person" appointment. The service advisor Mr. Frits was helpful, efficient, and courteous. Totally satisfied with my experience, and as I'm a "morning person" really appreciated the availability of a 7AM appointment. The only negative was an unsatisfied customer ranting, raving, and using foul language in the customer waiting area about some recall, for which the parts were back ordered. Having said this, I want to note that several service and parts people went out of their way resolve his issue, and stop him from annoying other customers. To me he seemed like a person that would not have been satisfied regardless of how much they tried to placate him. More

by James F. Rowden Verified Customer Verified Customer

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Always have a great experience and they have a helpful and friendly staff and the service is always good and friendly staff and the service is always good More

by RBCAHILL33 Verified Customer Verified Customer

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From scheduling to service dept, everything went smoothly. from drop off to getting my car back was about 45 minutes, plus it was washed. Thanks. smoothly. from drop off to getting my car back was about 45 minutes, plus it was washed. Thanks. More

by BORRFAM Verified Customer Verified Customer

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Courteous, friendly very helpful and explained things in complete detail. Work took a little longer then expected but you will have this all in all a great job done complete detail. Work took a little longer then expected but you will have this all in all a great job done More

by BRIGHTEYES28 Verified Customer Verified Customer

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You guys are the best ever You really are nice people the in town and the best service ❤️ in town and the best service ❤️ More

by EFRAINMARTINEZMUSTANG89 Verified Customer Verified Customer

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I have never had any issues with any service that has been required at this dealership. been required at this dealership. More

by reelfatguy Verified Customer Verified Customer

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Great service even if it took few extra trips to the dealership for service but overall the issue with the car was finally resolved . The only thing I felt was not being able to have a loaner vehicle wh dealership for service but overall the issue with the car was finally resolved . The only thing I felt was not being able to have a loaner vehicle while having to leave my car overnight and following day.. i had to arrange a ride which sometimes isn’t easy if a customer lives 30 minutes away from dealership More

by thabib Verified Customer Verified Customer

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Always thankful for the great service provided by the service department. My Kia Telluride was in for a Recall repair and they were able to resolve the issue while I waited. service department. My Kia Telluride was in for a Recall repair and they were able to resolve the issue while I waited. More

by CHRISLVBM Verified Customer Verified Customer

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Always reliable. Never try to sell me something I don't need. Friendly staff. Clean and pleasant environment. Never try to sell me something I don't need. Friendly staff. Clean and pleasant environment. More

by Bigrik Verified Customer Verified Customer

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Overall, Brown Daub Kia did well. They were helpful with the whole repair process. Once the parts came in, the car was finished quickly. The only problem I have is the lack of communi They were helpful with the whole repair process. Once the parts came in, the car was finished quickly. The only problem I have is the lack of communication sometimes and the phone system not always working the right way. I would get looped in the selection menu multiple times before someone would finally pick up the phone. More

by greasemunky661 Verified Customer Verified Customer

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