Edward Roberts

xxxx on Earth Stay away from this place if you can make it to the next garage or nearest dealership. Danielle, the service MANAGER, is a xxxxx, hangs up on you when Stay away from this place if you can make it to the next garage or nearest dealership. Danielle, the service MANAGER, is a xxxxx, hangs up on you when she actually picks up the phone. (Like previous customers here have touched on, they do NOT call you.) They have had my car for 2 1/2 weeks working on it. They have had my car for 3 weeks to work on it and make minimum to no contact with me. Three seperate occasions they scheduled oil changes where I made them aware I'd be waiting. The last time I was waiting 45 minutes until I went in and found they hadn't TOUCHED my car. The other two were similar. Whether they're overscheduling or just don't know what they're doing it's still wrong. I can't express the physical sickness I feel talking about this dealership. Do yourself a favor if you need to buy a Ford buy at Colonial or somewhere else because it's worse than a headache. Oh and by the way, people should know most of the nice ratings look like they're from employees. An their employees beg customers to write reviews, my sales rep left and told me. More

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