Edward aka FRED Pierce III
Edward aka FRED Pierce III at Key Chevrolet GMC of Newport

Edward aka FRED Pierce III

Service Advisor

Key Chevrolet GMC of Newport

320 John Stark Highway
Newport, NH 03773

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4.9
53 Reviews
4.9

53 Reviews

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53 Reviews of Edward aka FRED Pierce III

November 05, 2026

Dealership Rating
Employee Rating

A wonderful job! Very communicative and sensitive. Mike is the best seller and he make a big effort to help and clarify everything! He is amazing. More

by Juanclow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 05, 2026

Key Chevrolet GMC of Newport responded

We're glad you felt well informed and supported by Michael throughout your used GMC 1500 purchase. Your recognition of his extra effort means a lot to our team. Experience the Key Difference

October 21, 2026

Dealership Rating
Employee Rating

Great service team! They never let you stand around waiting for your advisor if they are busy; they all will ask if they can assist you. More

by LINDALUISE56
Workmanship
Service Communication
Recommend Dealer
Yes
Oct 21, 2026

Key Chevrolet GMC of Newport responded

We’re glad we could assist you promptly and keep your Chevrolet Cruze’s service moving smoothly, even when your advisor was busy. Knowing you appreciated our proactive support means a lot to our team. Experience the Key Difference

September 26, 2026

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Employee Rating

Very helpful and great at the services they provide. I also feel comfortable with asking questions about how stuff works without being judged More

by MADDIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Weinstein, Brandon Niemczyk , Madeleine

Sep 26, 2026

Key Chevrolet GMC of Newport responded

Your note about feeling comfortable asking questions without judgment reflects how our service team strives to be approachable. We’re glad our technicians could be helpful and welcoming during the service on your Silverado 1500. Hearing that you felt at ease means a lot to our service team. Experience the Key Difference

September 24, 2026

Dealership Rating
Employee Rating

No idea who Justin Armstrong is. This is the second time I have worked with Fred Pierce and I will likely try to schedule my appointments for first thing in the morning when he seems More

by DPOOR45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2026

Key Chevrolet GMC of Newport responded

We’re glad your visits with Edward have been so positive that you plan your appointments around his morning availability. Our service department enjoyed taking care of your Chevrolet Bolt EV again. Knowing you appreciate Edward’s support means a lot to our team. Experience the Key Difference

September 22, 2026

Dealership Rating
Employee Rating

They are able to get you an appointment that fits into your schedule and service staff are very friendly More

by WRIGHTBRENDA15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Niemczyk

Sep 24, 2026

Key Chevrolet GMC of Newport responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Key Chevrolet GMC of Newport. Experience the Key Difference

September 22, 2026

Dealership Rating
Employee Rating

The service department at Key Chevy is always professional and accommodating. They are thorough and knowledgeable and always clearly explain the work that is done and additional work that needs t More

by CTCOSKREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2026

Key Chevrolet GMC of Newport responded

Your note about the detailed printouts and clear explanations during the service on your Chevrolet Tahoe highlights our commitment to transparent care. Hearing that you find our team professional, thorough, and accommodating means a great deal to us. Experience the Key Difference

September 20, 2026

Dealership Rating
Employee Rating

It was great, had some minor services that could wait until next service, Fred was thorough. More

by DALEGARROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2026

Key Chevrolet GMC of Newport responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience the Key Difference

September 18, 2026

Dealership Rating
Employee Rating

The service department is very polite, professional, and is ready to handle all my needs. The sales department especially Scott Maple are considerate patient and made us feel comfortable enough to buy a bra More

by SHENTSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Aguirre, Cindy Townsend , George

Sep 18, 2026

Key Chevrolet GMC of Newport responded

Hearing that our service department was polite, professional, and ready to handle all your needs is very rewarding. We’re pleased our sales team could make you feel comfortable enough to consider a brand-new 2026 GMC even though you initially came in for an oil change. Experience the Key Difference

September 10, 2026

Dealership Rating
Employee Rating

Good Morning great dealership team player lol it's leave it Life is too short Ernie' Kelly'sville Coyote Property NH Bye for Now! More

by ERNESTKWATTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2026

Key Chevrolet GMC of Newport responded

We appreciate the five-star rating and your kind words about our team. We’re glad the service on your Chevrolet Silverado 1500 met your expectations. Experience the Key Difference

September 06, 2026

Dealership Rating
Employee Rating

This dealership is knowledgeable and has friendly and efficient service. The waiting room had coloring books ans crayons for my children to use. More

by JENNGRACE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2026

Key Chevrolet GMC of Newport responded

Thank you for the five-star rating! We’re glad our service team provided knowledgeable, efficient, and friendly care for your GMC Terrain, and that the coloring books and crayons in our waiting room kept your children entertained. Experience the Key Difference

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