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Edward aka FRED Pierce III
Edward aka FRED Pierce III at Key Chevrolet GMC of Newport

Edward aka FRED Pierce III | Page 2

Service Advisor

Key Chevrolet GMC of Newport

320 John Stark Highway
Newport, NH 03773

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4.9
53 Reviews
4.9

53 Reviews

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53 Reviews of Edward aka FRED Pierce III

September 05, 2026

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Employee Rating

Friendly staff, they explain what is needed when something is wrong with the vehicle. They get quotes before doing the job More

by WRIGHTBRENDA15
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Recommend Dealer
Yes
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Sep 24, 2026

Key Chevrolet GMC of Newport responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Key Chevrolet GMC of Newport are glad to have you as a customer. Experience the Key Difference

September 01, 2026

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Great service, they were very friendly, polite and extremely helpful with my situation, great place to get service. More

by RENZO_3011
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Service Time
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Recommend Dealer
Yes
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Sep 01, 2026

Key Chevrolet GMC of Newport responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Key Chevrolet GMC of Newport are glad to have you as a customer. Experience the Key Difference

August 23, 2026

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Keys Chevrolet has always been excellent with getting my vehicles in for services whenever I've called or scheduled on line on the day and time that I've requested, which is extremely helpful to me due to m More

by COURSEYPAL
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Recommend Dealer
Yes
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Aug 23, 2026

Key Chevrolet GMC of Newport responded

Our team is glad we could book your Ford Focus service exactly when you needed. Hearing that our scheduling flexibility has been helpful to your busy schedule means a lot to our service department. Thanks for the five-star rating and for trusting us with your vehicle. Experience the Key Difference

August 18, 2026

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Again, a very profession service manager (Fred Pierce), and he got me out of there in an hour. Great service! More

by AMHERST12345
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Service Time
Service Communication
Recommend Dealer
Yes
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Aug 18, 2026

Key Chevrolet GMC of Newport responded

We’re glad Edward aka FRED got you back on the road in an hour. Hearing your praise and five-star rating means a lot to our service department. Experience the Key Difference

August 14, 2026

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The service advisors and the entire department were prompt and exceptionally courteous. The parts we required were available within a reasonable timeframe. More

by justin55racing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Patrick, Ivan Segura, Justin Armstrong

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Aug 14, 2026

Key Chevrolet GMC of Newport responded

Knowing our service advisors and the rest of our service team were prompt and courteous is rewarding. Hearing that required parts were available within a reasonable timeframe means a lot to our service department. Thank you for trusting us with the service on your Chevrolet Camaro. Experience the Key Difference

August 07, 2026

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The dealership experience was excellent. Top notch service from the service advisors and highest quality service from the technicians! More

by TYLERCOUITT
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Patrick, Manny Aguirre, Justin Armstrong, Andrew Brown, Tyler Couitt, Alex aka Fudd McNeel, Brandon Niemczyk, John Roth, Brian Garrett

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Aug 07, 2026

Key Chevrolet GMC of Newport responded

Our service team is glad that our advisors and technicians provided the high-quality care you expected for your Chevrolet Malibu. Hearing that the experience felt excellent means a lot to us. Experience the Key Difference

August 06, 2026

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They have been so helpful with any issue I have with my vehicle. They always go above and beyond to help! More

by katieshampney91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Patrick, Ethan Weinstein, Andrew Brown, Cindy Townsend

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Aug 07, 2026

Key Chevrolet GMC of Newport responded

Knowing you feel supported whenever an issue arises with your GMC Terrain is rewarding. Our service team is pleased we could assist you each time you needed us. Experience the Key Difference

August 01, 2026

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Great service. They worked with my insurance company to make sure everything was taken care of in a timely manner. Very professional. More

by Maria
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey Henderson

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Aug 01, 2026

Key Chevrolet GMC of Newport responded

We’re pleased our team could coordinate with your insurance company to get your Chevrolet Tahoe serviced promptly and professionally. Thank you for trusting us with your vehicle. Experience the Key Difference

July 17, 2026

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Employee Rating

Fred and his team are competent, kind, thoughtful, and fast! My car was over its warranty and needed a new part for the powertrain. Fred got Chevy to work with us on the cost, replaced it in a timely mann More

by Bemala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 17, 2026

Key Chevrolet GMC of Newport responded

What a pleasure to read your feedback! Edward and his team were glad to work with Chevrolet on your Traverse’s powertrain repair, keep you informed, and provide a loaner that fit your busy family’s needs. Thank you for recommending our service department. Experience the Key Difference

July 17, 2026

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Employee Rating

I work with Fred Pierce. He always explains the fix, the price, and follow up. Fred goes above and beyond in his work and it is greatly appreciated. More

by CACS445566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 17, 2026

Key Chevrolet GMC of Newport responded

We’re thrilled Edward aka FRED detailed each repair, cost, and follow up for your Chevrolet. It means a lot that his extra effort stood out to you. Thank you for sharing your experience and the five-star review. Experience the Key Difference

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