Edwin Hernandez | Page 6

There was a problem with my front driver side axle. Subaru diagnosed and repaired issue under my 10 year / 100,00 mile extended warranty. Very happy with this visit to Subaru in Norwood, MA. Subaru diagnosed and repaired issue under my 10 year / 100,00 mile extended warranty. Very happy with this visit to Subaru in Norwood, MA. More

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Clay service is always very friendly and very professional to deal with! Keeps me coming back! professional to deal with! Keeps me coming back! More

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Professional and patient. Made me understand what was necessary. Dealership itself very clean and comfortable Made me understand what was necessary. Dealership itself very clean and comfortable More

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The dealership is the best if all time and I won't shop anywhere else. Loyalty is my motto and been going here since the 90's. They are totally awesome!!! anywhere else. Loyalty is my motto and been going here since the 90's. They are totally awesome!!! More

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Best first car buying experience This is my first car I bought, and they made it so easy and straight forward and helped me every step of the way to make the car buying experience gre This is my first car I bought, and they made it so easy and straight forward and helped me every step of the way to make the car buying experience great. More

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Wonderful experience The employees at Clay Subaru are very friendly and helpful. I have purchased 5 vehicles from the dealership and the salespeople were very friendly and The employees at Clay Subaru are very friendly and helpful. I have purchased 5 vehicles from the dealership and the salespeople were very friendly and took their time to explain the different vehicles to me. They were very knowledgeable about the product. I bring all my vehicles in for repairs and the service staff is very prominent in get me out at a timely fashion. More

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Excellent Customer Service I had a sudden problem with my car, and Subaru took me in first thing in the morning. I was so grateful that they could fit me in with such short not I had a sudden problem with my car, and Subaru took me in first thing in the morning. I was so grateful that they could fit me in with such short notice. Edwin Hernandez assisted me, and was extremely helpful. He was able to secure me a loaner car as well, and that was awesome! Overall, a great experience. More

by REDAQUADEB Verified Customer Verified Customer

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One or more items addressed in service still have issues. Call was made that service was complete. Arrived at dealership an hour later and paperwork was not ready but car was on lot. Took another 30 minutes Call was made that service was complete. Arrived at dealership an hour later and paperwork was not ready but car was on lot. Took another 30 minutes for paperwork. Two items serviced may not be complete. Still have trouble lights on dash. Have to bring car back. More

by MMICKELA Verified Customer Verified Customer

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Always highly efficient and customer freindly Serive Manager Edwin and lead service writer John always greet me as an old friend and efficiently and fairly service my 5 year old XT Serive Manager Edwin and lead service writer John always greet me as an old friend and efficiently and fairly service my 5 year old XT More

by SLINSKYNEW Verified Customer Verified Customer

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John Malloch is the BEST! He got my service done immediately as well as giving me excellent information about the new Subaru Ascent and Crosstrek. Clay Subaru needs John. H He got my service done immediately as well as giving me excellent information about the new Subaru Ascent and Crosstrek. Clay Subaru needs John. He obviously loves what he's doing and makes getting your car serviced more enjoyable. This makes customers come back again. John Kowal More

by JANEK51D Verified Customer Verified Customer

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