Edwin Velez
Edwin Velez at Marianna Chevrolet GMC

Edwin Velez

Service Manager

Marianna Chevrolet GMC

4204 W Lafayette St
Marianna, FL 32446

4.6
72 Reviews
4.6

72 Reviews

Write a Review

Dealership Experience

4 yrs, 5 mos

Industry Experience

4 yrs, 5 mos

72 Reviews of Edwin Velez

July 02, 2025

Dealership Rating
Employee Rating

Great experience and service. Warranty work was done in a timely manner. Highly recommend this Dealership. More

by Chevrolet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Jakelsky, Andrew White

Jul 03, 2025

Marianna Chevrolet GMC responded

We’re thrilled to hear you had a great experience and that the warranty work was completed promptly. Thank you for the recommendation—it means a lot to our team!

July 02, 2025

Dealership Rating
Employee Rating

The service department does a very good job. They are very friendly and are very professional at their job. More

by hayesbracewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Jakelsky, Andrew White

Jul 03, 2025

Marianna Chevrolet GMC responded

We appreciate the kind words! It’s great to hear that our service team’s professionalism and friendly approach stood out during your visit. We’ll be sure to share your feedback with them!

June 30, 2025

Dealership Rating
Employee Rating

Great friendly and quick service, great atmosphere and just a great experience all in all More

by brandtspooned
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2025

Marianna Chevrolet GMC responded

We’re so glad to hear you had a great experience! Friendly, quick service and a welcoming atmosphere are what we strive for every day. Thanks for choosing us!

June 30, 2025

Dealership Rating
Employee Rating

Very caring and concerned for the customer’s comfort during the service. Very professional and service completed in a timely manner. More

by john.ellerbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2025

Marianna Chevrolet GMC responded

Thank you for the kind words! We’re glad our team made you feel comfortable and taken care of. Providing professional and timely service is always our goal!

June 30, 2025

Dealership Rating
Employee Rating

It took some time but the job is completed and satisfactory. My vehicle is running fine. More

by Rotondoa Deveaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Jakelsky, Andrew White

Jul 01, 2025

Marianna Chevrolet GMC responded

We appreciate your patience and are glad to hear your vehicle is running well. Your satisfaction means a lot to us, and we’re happy we could get the job done right for you!

June 30, 2025

Dealership Rating
Employee Rating

Service department Yes, they made sure the job was done right.Couldn't ask for anything betteris great. More

by marcus45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Jakelsky, Andrew White

Jul 01, 2025

Marianna Chevrolet GMC responded

We’re glad to hear the service department took great care of you and made sure everything was done right! That’s exactly the experience we aim to provide.

June 26, 2025

Dealership Rating
Employee Rating

Since purchasing my vehicle I’ve had 2 service issues. Both were handled professionally. No complaints. More

by mitchellearlie
Recommend Dealer
Yes
Jun 28, 2025

Marianna Chevrolet GMC responded

We appreciate you sharing your experience! While no one wants service issues, we're glad our team handled everything professionally and that you're satisfied with the care you received. We're always here if you need anything else!

June 26, 2025

Dealership Rating
Employee Rating

Nice and friendly staff. They worked extra hard to communicate with my warranty and parts to fix my truck More

by hayesbracewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Jakelsky, Andrew White

Jun 28, 2025

Marianna Chevrolet GMC responded

We’re so glad our team could provide the support you needed and go the extra mile to get your truck taken care of. Clear communication and friendly service are what we aim for—thanks for sharing your experience!

June 23, 2025

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Employee Rating

The customer service is always fantastic and the oil change was really quick. Which I appreciate because I wait at the store. More

by annalee.barady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Jakelsky, Andrew White

Jun 24, 2025

Marianna Chevrolet GMC responded

We’re glad to hear our team consistently delivers great service and that your oil change was quick and convenient. We appreciate you choosing to wait with us and look forward to seeing you next time!

June 20, 2025

Dealership Rating
Employee Rating

Not what it used to be! !! Poor communication. Service Department want call you back. Certainly not a Ricky Miller or Quin Rahal run dealership. More

by poppieandgg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Victoria Jakelsky, Andrew White

Jun 20, 2025

Marianna Chevrolet GMC responded

We’re sorry to hear about your experience and appreciate you bringing it to our attention. That’s not the level of communication or service we strive to provide. Our General Manager, Michael John, would like the chance to speak with you directly and help resolve any concerns—please don’t hesitate to ask for him when you reach out.

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