Efrain Gutierrez | Page 5

Having the worst time just to get the estimate for my car, waited hours only for jerry to tell me they were short staffed and he would just call me with the quote, never got the call so I call 2 days lat car, waited hours only for jerry to tell me they were short staffed and he would just call me with the quote, never got the call so I call 2 days later and Jerry is still not available and the lady who answered the phone says she would send me a text message to approve messages being sent to my Phone number and they’d do it that way STILL NEVER DONE. So unprofessional, wasted all my time and I will be going else where to another nissan. Every car I’ve had is a Nissan so I won’t let their bad customer service affect me, I will just go to a store where there are professionals, if I could give no stars, I most certainly would. Looks as if they serve their people great though if you’re Hispanic and come in there you get great service, I’m African American so I guess my service wasn’t treated the same More

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I can't say enough great things about this company and the staff. The good feeling I got there happened everytime I went. The first 2 times to take somebody else to buy a car and then the 3rd time for me the staff. The good feeling I got there happened everytime I went. The first 2 times to take somebody else to buy a car and then the 3rd time for me to by a car. All with successful outcomes. We're all very happy with the vehicles and the staff. More

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We were welcomed by staff. They worked with us to get payments where we wanted them to be. Jose is very knowledgeable and showed us how everything in our new car worked. payments where we wanted them to be. Jose is very knowledgeable and showed us how everything in our new car worked. More

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Very friendly and polite Very polite and friendly since the beginning. I will definitely recomend this dealership to my friends and family. Love the experience of buying my ne Very polite and friendly since the beginning. I will definitely recomend this dealership to my friends and family. Love the experience of buying my new Suv. More

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The best It was the best customer service Ive ever experienced in a dealership. I’ll definitely recommend it to everyone. They assisted every concern and made It was the best customer service Ive ever experienced in a dealership. I’ll definitely recommend it to everyone. They assisted every concern and made me feel so comfortable and everyone was so friendly, they all enjoyed their job. More

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Not your normal car dealership! My daughter and I went into the Mazda dealership on July 4th. We were blown away by the non-pushy experience, great customer service. We ended up bu My daughter and I went into the Mazda dealership on July 4th. We were blown away by the non-pushy experience, great customer service. We ended up buying her first brand new car! Our Sales man Josh Coon was so down to earth, treated us like family. The Finance guy, Angel Castro made it less scary for my daughter when it came down to the paperwork! I would recommend this place to all my friends and family. More

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Awesome Car Buying Experience When I walked in I was greated immediately by Matty Hernandez. She introduced me to Neal and they both made every effort to make sure my experience wa When I walked in I was greated immediately by Matty Hernandez. She introduced me to Neal and they both made every effort to make sure my experience was great. It only took 2 hours from start to finish and I left with the car I wanted. Jesus did a great job with the paperwork and Matty made sure everything was in my car before she handed me the keys. What a great staff!!!! More

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Excellent Friendly, helpful staff. The purchase experience was flawless and went very quickly without all of the hassles and double talk usually associated with Friendly, helpful staff. The purchase experience was flawless and went very quickly without all of the hassles and double talk usually associated with purchasing a new vehicle. More

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Satisfying experience.....great experience. I was in and out in under 3 hours....friendly sales person, and left with the car I wanted, clean and all ready to go. Ram even set up the bluetooth I was in and out in under 3 hours....friendly sales person, and left with the car I wanted, clean and all ready to go. Ram even set up the bluetooth to my phone. More

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Oil change I made an appointment for 1:30pm. It is now 2:05pm and my car is still sitting exactly where I parked it. What is the point of an appointment id you a I made an appointment for 1:30pm. It is now 2:05pm and my car is still sitting exactly where I parked it. What is the point of an appointment id you aren’t going to honor it? More

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