Efrain Rodriguez

Efrain and Drew were fantastic. Honest, transparent, and up front about everything. No surprises. Deal done very timely. Will be back to this dealership. First class experience top Honest, transparent, and up front about everything. No surprises. Deal done very timely. Will be back to this dealership. First class experience top to bottom. More

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It was an extremely easy and simple experience with this dealership, especially after the ordeal we went through at our local Dealership yesterday. This coming from a retired banker with forty four years dealership, especially after the ordeal we went through at our local Dealership yesterday. This coming from a retired banker with forty four years experience in financing vehicles. Personnel was very knowledgeable, professional and kind. More

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Bought family and maintenance upgrade items with no provuded breakdown brochure of what i got provuded breakdown brochure of what i got More

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My experience was really good at clay Cooley ford they did an amazing job taking care of me did an amazing job taking care of me More

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Efrain made the deal happen. He went above and beyond to seal the deal. He answered every question that was asked. He went above and beyond to seal the deal. He answered every question that was asked. More

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Efrain Rodriguez Guzman at Clay Cooley Arlington was professional, kind, understanding, knowledgeable, extremely patient with me, and most importantly, honest. (I can be hard to deal with at times.) He professional, kind, understanding, knowledgeable, extremely patient with me, and most importantly, honest. (I can be hard to deal with at times.) He and the General Sales Manager Tunde Ogundele made the entire experience as pain free as possible. I would recommend purchasing from Efrain to all of my friends and family members, as he did such a great job informing me of all costs up-front, with no hidden fees, unlike other dealerships I have delt with in the past. Overall, I would recommend Efrain for the positive experience I had, and would definitely buy from him in the future. Thank you Clay Cooley Arlington, Efrain is an asset to your company and a great representative for Ford Motor Company. More

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Sales process was fine. Post-sale support has been bad. The salesman handled the purchase professionally and without issues. After delivery, I experienced an electrical pro Post-sale support has been bad. The salesman handled the purchase professionally and without issues. After delivery, I experienced an electrical problem and the truck was in service for several days. Communication from the dealership has been slow, inconsistent, and at times nonexistent. I’ve had to follow up multiple times just to get basic updates that were promised but never delivered. The issue was ultimately repaired, and I have not had further problems with the truck, but the lack of communication during the process significantly impacted the overall experience. More

by r.paredes214 Verified Customer Verified Customer

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Super friendly and very helpful. Efrain was our salesman and was very transparent with everything Efrain was our salesman and was very transparent with everything More

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My experience with Efrain was great! only had a couple issues with the financial department, that was briefly resolved thanks to Efrain. only had a couple issues with the financial department, that was briefly resolved thanks to Efrain. More

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Best experience I had at a dealership. Would highly recommend. They have the best sale man ask for Efrain. Would highly recommend. They have the best sale man ask for Efrain. More

by mvela197 Verified Customer Verified Customer

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