Eli Alicea

My experience with North Orlando Mitsubishi raises serious concerns about transparency and business practices. I entered into a purchase agreement after being clearly advised that my monthly paymen serious concerns about transparency and business practices. I entered into a purchase agreement after being clearly advised that my monthly payment would remain within a certain range. Although the final payment exceeded that range, I agreed to move forward in good faith and completed all required documentation, took delivery of the vehicle, and provided a $3,000 down payment. Two weeks later, I was contacted and informed that the financing had not been approved as originally represented. I was then presented with new terms increasing the monthly payment to $964 which is significantly higher than what I had already stretched to accept. This situation places the burden entirely on the customer after the transaction has effectively been completed. Rather than honoring the original agreement or offering a comparable solution, the only option presented was to accept more expensive terms. Kevin in the finance department was involved in the process, and the overall handling of the situation lacked clarity, consistency, and professionalism. At no point was there a meaningful effort to preserve the originally agreed-upon terms. This experience reflects what appears to be a conditional delivery structure that was not adequately explained upfront, resulting in a significant and avoidable disruption after the sale. I would strongly encourage prospective buyers to ensure that all financing is fully approved and finalized before taking delivery of any vehicle, and to approach this dealership with a high degree of caution. More

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This is the best dealer on central florida. And best finacial deparment services. And very happy. And best finacial deparment services. And very happy. More

by Gino Salerno Ortiz Verified Customer Verified Customer

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I had a great experience with the the whole team. From the salesman to the finance department was a pleasure. Typically buying a car is a huge pain, this went very smoothly and happy. I decided to do From the salesman to the finance department was a pleasure. Typically buying a car is a huge pain, this went very smoothly and happy. I decided to do business with this dealership. Thank you for all of your help guys! More

by shapijb Verified Customer Verified Customer

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This car is amazing, the customer service very care and do job, so keep up forward Guys! do job, so keep up forward Guys! More

by AGROPIERRE2017 Verified Customer Verified Customer

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Gostaria de agradecer a toda a equipe de vendas da Mitsubishi pelo excelente atendimento e dedicação. Profissionalismo e qualidade que fazem a diferença! Obrigado pelo compromisso em oferecer sempre Mitsubishi pelo excelente atendimento e dedicação. Profissionalismo e qualidade que fazem a diferença! Obrigado pelo compromisso em oferecer sempre o melhor! Obrigado Thiago, Hebert, Igor. More

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Alex was very easy to work with. Explained and answered the questions we had. His knowledge of Subarus was very apparent, and helped us feel even more at ease with our purchase. Eli Explained and answered the questions we had. His knowledge of Subarus was very apparent, and helped us feel even more at ease with our purchase. Eli was also able to answer various finance questions that we had. Both Alex and Eli helped take care of some pre delivery items before we took the car home. Overall, this car buying experience was amazing. Thank you to all those at Sport Mitsubishi that had a part in making this huge decision so much easier. More

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The dealership was a very pleasant place to visit, I took a friend there and recommend that he purchase an eclipse cross and he did. I enjoyed so much working with Alex, I went back three days later and als a friend there and recommend that he purchase an eclipse cross and he did. I enjoyed so much working with Alex, I went back three days later and also purchased an outlander. All the employees I met during that week was very nice. Alex were even available for me on his off, which I do appreciate very More

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Mitsubishi is the BEST. ..my guy is Alex Tamer honest and he will give the BEST deal ever. I got the Eclipse wow 👌 wonderful suv and best of all the price. ..my guy is Alex Tamer honest and he will give the BEST deal ever. I got the Eclipse wow 👌 wonderful suv and best of all the price. More

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This dealership was super willing to work with us and worked really hard to get us the car we wanted! Thiago was our sales rep and trust me even though we were panicking inside he kept us laughing and ca worked really hard to get us the car we wanted! Thiago was our sales rep and trust me even though we were panicking inside he kept us laughing and calm through whole thing. I highly recommend him and you don’t get that pushy feeling other places give you. More

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Jasmine and Barby were amazing! I was searching for a very specific car and was treated terribly at the car lot across the street. They went above and beyond for me once they heard I was searching for a very specific car and was treated terribly at the car lot across the street. They went above and beyond for me once they heard what I experienced. I will definitely be a repeat customer thanks to these 2 amazing individuals! More

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