Eli Alicea
Eli Alicea at North Orlando Mitsubishi

Eli Alicea

Management

North Orlando Mitsubishi

3772 W Colonial Dr
Orlando, FL 32808

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4.3
38 Reviews

Industry Experience

13 yrs

4.3

38 Reviews

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38 Reviews of Eli Alicea

September 05, 2026

Dealership Rating
Employee Rating

Very professional everyone was so nice. They got me in the right car and they helped me out a lot. God bless this dealership. More

by nic10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2026

North Orlando Mitsubishi responded

Thank you so much for your kind words! We’re thrilled to hear that our team was professional, welcoming, and able to help you find the right vehicle. Your support and blessing mean a lot to us! We truly appreciate your business and look forward to serving you again in the future. God bless you as well!

September 02, 2026

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Employee Rating

Be careful when going there they will say anything to get you to get a care in the customer service I receive from the customer service manager was horrible when they gave me a car that I had to replace the More

by shamikaisland5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kaique Oliveira, Leo Rocha

Sep 09, 2026

North Orlando Mitsubishi responded

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating it must have been to have a starter issue arise within 30 days of your purchase. We take concerns about vehicle quality and customer service seriously. While unexpected repairs can unfortunately occur with pre-owned vehicles, we want our customers to feel heard and supported when an issue comes up after their purchase. We would appreciate the opportunity to review your purchase and service history to better understand what happened and address your concerns. Please reach out to our management team directly so we can look into this further. We value your business and would like the opportunity to improve your experience with North Orlando Mitsubishi.

August 16, 2026

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An amazing team; this is already the second car I’ve bought from them. Leo, the salesperson, was very professional; he showed me all the cars I wanted to see before buying, always attentive and helpful. More

by antonylopesdrummer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaique Oliveira, Leo Rocha

Aug 17, 2026

North Orlando Mitsubishi responded

Thank you so much for your wonderful review and, most importantly, for choosing North Orlando Mitsubishi for your second vehicle purchase! We truly appreciate your continued trust and loyalty. We're thrilled to hear that Leo took the time to show you all the vehicles you wanted to see and made sure you felt supported throughout the process. We'll also be sure to share your kind words with Kaique—it's wonderful to hear that both of them provided such a professional and attentive experience. Returning customers are the biggest compliment we can receive. Thank you for being part of the North Orlando Mitsubishi family, and congratulations on your new vehicle! We look forward to seeing you again in the future! 🚗⭐

August 07, 2026

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My fiance and I had an excellent buying experience at North Orlando Mitsubishi. Huge Thank You to our most excellent salesman Elvis!!! Also would like to thank the financing specialist Kevin and manage More

by henrymf73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Quesada , Elvis Blumfield, Five Stars

Aug 07, 2026

North Orlando Mitsubishi responded

Thank you so much for your incredible review! We are truly honored that you and your fiancée chose North Orlando Mitsubishi for your vehicle purchase. We're thrilled to hear that Elvis made you feel comfortable throughout the process and took the time to explain everything, helping turn what can be a stressful experience into such a positive one. We'll also be sure to share your kind words with Kevin and Eli—they'll be delighted to know they helped make your purchase a memorable one. Congratulations on your beautiful Diamond White Mitsubishi Outlander SE! It means a great deal to us that you felt welcomed like family and appreciated the transparency, teamwork, and customer service you received. Thank you for your recommendation and for trusting us with such an important purchase. We look forward to welcoming you back when it's time for your next vehicle. Until then, enjoy your Outlander, and welcome to the North Orlando Mitsubishi family! 🚗🎉

April 29, 2026

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My experience with North Orlando Mitsubishi raises serious concerns about transparency and business practices. I entered into a purchase agreement after being clearly advised that my monthly paymen More

by Evanlee2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kevin Quesada , Jose Herrera

Apr 29, 2026

North Orlando Mitsubishi responded

Thank you for your feedback regarding North Orlando Mitsubishi. We sincerely apologize for the frustration and inconvenience this situation caused. The original deal was based on a lender approval that later changed during the funding process. To keep the approval in place, a different lender had to be used, which resulted in updated terms. This was not within the dealership’s control. There was also a delay in finalizing due to a period of unavailability. Financing approvals remain conditional until fully funded, and we regret that this was not a smoother experience.

January 31, 2026

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This is the best dealer on central florida. And best finacial deparment services. And very happy. More

by Gino Salerno Ortiz
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyrone Engram, Kaique Oliveira , Joshua Fernandez, Sarai Ortiz

Jan 31, 2026

North Orlando Mitsubishi responded

Thank you for the great feedback! We appreciate your trust and are thrilled you had such a positive experience. Welcome to the family!

January 15, 2026

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Employee Rating

I had a great experience with the the whole team. From the salesman to the finance department was a pleasure. Typically buying a car is a huge pain, this went very smoothly and happy. I decided to do More

by shapijb
Recommend Dealer
Yes

Other Employees Tagged: Tyrone Engram, Kaique Oliveira , Edwin Acevedo, Pete Ahola, Thiago De Angelis, Jasmine Greene, Joann Santiago, Alex Tamer, Dario and Kevin, great guys to work with.

Jan 15, 2026

North Orlando Mitsubishi responded

Thank you for your review! We love to hear our customers had a great experience.

January 14, 2026

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This car is amazing, the customer service very care and do job, so keep up forward Guys! More

by AGROPIERRE2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rafael Adorno, Jay Paige, Joann Santiago

Jan 15, 2026

North Orlando Mitsubishi responded

Thank you so much for your review! We look forward to serving you and our community.

March 21, 2025

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Employee Rating

Gostaria de agradecer a toda a equipe de vendas da Mitsubishi pelo excelente atendimento e dedicação. Profissionalismo e qualidade que fazem a diferença! Obrigado pelo compromisso em oferecer sempre More

by queziamcf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thiago De Angelis

August 30, 2024

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Employee Rating

Alex was very easy to work with. Explained and answered the questions we had. His knowledge of Subarus was very apparent, and helped us feel even more at ease with our purchase. Eli More

by AlanS
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Alex Tamer

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