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Eli Osorio
144 Reviews
144 Reviews
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144 Reviews of Eli Osorio
March 20, 2022
first didnt tell me they switched loan company, and got the notication in the mail, second. the radiator fluid was almost empty wheni picked it up, i had to fill it, thrid, i was told the missing windshiel the notication in the mail, second. the radiator fluid was almost empty wheni picked it up, i had to fill it, thrid, i was told the missing windshield wiper cap was replaced when i diacovered it was missing when i got home with the car, i had to get that replaced. fourth i was not told about the computer transmission reset for the car, so i thought i had a problem with the transmission and had to go to the service department , then told me about it which the sales rep didnt not tell me about the car when i purchased it! So, as you can see not very happy the delearshio, nor recomend the dealership to anyone! have a good day. More
by michaelcook2015
Verified Customer
March 10, 2022
I purchased a truck here. I was charged $7000 over the price online, was $7500 for services I did not even authorize added to my loan amount. Requested $5500 in those fees b I was charged $7000 over the price online, was $7500 for services I did not even authorize added to my loan amount. Requested $5500 in those fees be reimbursed and after 30 days I am still waiting. Within my 30 days the truck needed a $5600 repair which I paid to have fixed. The dealership I went with for repairs stated you need to review that dealership for how poorly you were treated. I was only given 1 key to my truck and told an additonal one will be $480.00. I was never was given a contract to read I simply was asked to sign e documents. Please let my headache be a life lesson for you. I have a dealership that has given me a full warranty on all the repairs made to my truck and restored my faith in people doing the right thing, even when they didn't cause all the issues. I appreciated their honesty with me. My next purchase will be with the honest dealership. PLEASE avoid Elder Ford at all costs. Learn from my life lesson, you shouldn't have to learn your own life lesson. More
by djohnson8220
Other Employees Tagged: Nacer Menouni, Damian in finance
March 03, 2022
Awesome experience I had with Elder Ford last week for my Mustang purchase. The sales person, Eli was kind enough to explain everything and the Finance Director, Nacer was the best in customer satisfaction. Mustang purchase. The sales person, Eli was kind enough to explain everything and the Finance Director, Nacer was the best in customer satisfaction. I went first time and bought the car the same day. 5 starts to their exceptional customer service!! More
by son_robin
Other Employees Tagged: Nacer Menouni
February 09, 2022
Very great dealership I am recommending it to my friends and family. My sales associate was very professional as well as everyone else there and I thank you all for being very kind and helping me out. and family. My sales associate was very professional as well as everyone else there and I thank you all for being very kind and helping me out. More
by Jhnjmx1
February 08, 2022
This was BY FAR the BEST car-buying experience I’ve EVER had! It was easy- they had the EXACT vehicle I was looking for, it had the lowest mileage and the lowest price out of all that I had found, sear EVER had! It was easy- they had the EXACT vehicle I was looking for, it had the lowest mileage and the lowest price out of all that I had found, searching far and wide on the internet….the staff was so helpful and made the whole thing fun and exciting and easy- and I left with a car I absolutely LOVE and with ZERO amount of buyer’s regret! I would recommend this dealership to anyone and everyone I know… More
by Molly Jacobsen
Other Employees Tagged: Cesar Castillo , Brandon Chaffee, Brenden Markopoulos
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