Eli Ziero | Page 2

The best dealership in North jersey This is the best dealership in the north. Yesturday I made my dream car purchase thanks to Jose Bustamante. He provided me with the best service and h This is the best dealership in the north. Yesturday I made my dream car purchase thanks to Jose Bustamante. He provided me with the best service and he promised me that I would walk out a happy person,and I did. Jose gave me the best deal he is a hard worker and I will always recommend him to family and friends. Thank you for your service Jose. More

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Scammer and associates … Worst experience ever with a dealership … painfully bluntly dishonest …. Friends, if you read this before or as you are on your way to Dodge / Jeep P Worst experience ever with a dealership … painfully bluntly dishonest …. Friends, if you read this before or as you are on your way to Dodge / Jeep Paramus, my free advice to your well-being: make a safe U-turn and go to nearby Ramsey Jeep, Route 46 one or probably any other Jeep dealership in the Tri State area for that matter! I signed a sales order with them for a brand new Jeep Wrangler Unlimited Sport that was available on their lot and as part of the deal, I also purchased a hart top in addition to whatever equipment the vehicle was already equipped with. I also gave them my credit scoring so they offered a 2.9% credit on the vehicle. Deal (that sounds quick and easy but was painfully long, you know … those back and forth discussions between rep and finance guys, and sales managers … last forever). we shook hands, and talked about the following week-end for delivery. … A week after, I come to the dealership for the delivery after already several failed attempts to confirm any credit information… rate, bank … I could not get anything from the rep, but as he told me over the phone, no worries, there is no trick, everything is ready and waiting for me. OK, let’s believe ethics and morality are shared values among human beings ... and in the car dealers sub-specie ... I am all for it. So on D-day I drive in to Paramus, get into the dealership and I get invited to sit down with the Finance Manager, and we start discussing the credit. Surprise! Things have changed and he now offers a 5% rate with Chrysler/Jeep financing …. He could not get the 2.9% promised a week before, although my credit score had not changed. I was also accepted by Ally Bank but he would not let me see the rate they were offering … but he was obviously marking it up to come to just above 5%, very convenient. So I refused their offer and called my bank for them to make me a direct financing offer. Meanwhile, I asked the rep to show me the accessories (Hard Top and Tow Pack) that they had supposedly ordered for me. He walked me outside the main building onto a parking lot adjacent to the dealership, stopped in front of a small container filled with parts and pointed a Jeep hard top laying on the ground next to it. This was it! A used, nicely scratched black hard top that had been sitting here probably for months just waiting for a second life! I was livid … I could not hear more and stay any longer with people that exhibit that level of integrity. I left right away … and it took me 1 month to get my deposit back ... Here is the kind of experience this dealership can offer if you are interested ... I ended up buying my car from Jeep Norwalk, for a pretty seamless positive experience.... More

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