Elise Ranauro

Outstanding!! Aaron vega is top notch! He made our buying experience easy and we were !!!impressed with his attention to our needs. We highly recommend him and this Aaron vega is top notch! He made our buying experience easy and we were !!!impressed with his attention to our needs. We highly recommend him and this dealership to anyone in the market for a car. Many thanks aaron!!! More

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Great experience - first time This was our first time doing business with Allen Hyundai and I am sure it will not be our last. I made in internet inquiry and Elise responded immedi This was our first time doing business with Allen Hyundai and I am sure it will not be our last. I made in internet inquiry and Elise responded immediately. I called and she scheduled an appointment for that same day. Our salesman was Aaron Vega, and he was very friendly and personable. He helped us get the maximum rebates and I was able to lease my beautiful Sonata Hybrid Plug-In for an incredible price. It was a very pleasant and stress-free afternoon at the dealership. The best part was driving away in my new car! Thank you Allen Hyundai! More

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Great experience Absolutely the easiest and fastest auto purchase ever. Cris Baker stayed with us and demonstrated the auto thoroughly, and wasn't pushy or impatient Absolutely the easiest and fastest auto purchase ever. Cris Baker stayed with us and demonstrated the auto thoroughly, and wasn't pushy or impatient with us. Thanks to our conversation he picked up on the fact I am a veteran and qualified for a big discount. Hershel was also very thorough in explaining the details of the contract. Thank you Chris for helping us. More

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Excellent customer service I had the best experience with purchasing my car here. Elise and Doug made it a smooth and easy transaction. I would recommend all my friends and fami I had the best experience with purchasing my car here. Elise and Doug made it a smooth and easy transaction. I would recommend all my friends and family to come here. More

by N.GIL5 Verified Customer Verified Customer

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Smooth hassle free transition My 2015 Hyundai ECO purchased January from another dealership was bought back by Hyundai Corporate. They told me I could go anywhere, so I chose Alle My 2015 Hyundai ECO purchased January from another dealership was bought back by Hyundai Corporate. They told me I could go anywhere, so I chose Allen Hyundai as we had a very good experience purchasing our first Sonata at Allen back in 2011 (the ECO was purchased elsewhere). Hershel Will met me to discuss a replacement vehicle, and I settled on the Limited: A) to avoid the Eco's experimental transmission problem and B) they were dealing on 2015 model holdovers. My experience with both the buyback procedure and the new purchase could not have been smoother. Start to finish, we were in the building less than 2 hours. The Finance Manager had all the input for the new car, and we spent more time with Hershel outside talking about the added features of the Limited versus my old car. Add to that Hershel' helping new salespeople learn how to ensure the Customer's familiarity with the safety and comfort features of their product gave me the assurance I chose the right Salesperson for the job. KUDO's to Hershel Will, Brian Carpenter in Finance, Josh Bashor & Elise Ranauro in Customer Support, Celia Huerta & Mark the inspector for MORLEY vehicle, and my main man MIKE VILJAK of Hyundai Western Regional Support. I was very pleased with the new sale and the buyback taken place at Allen Hyundai of Laguna Niguel. My Experience at that other dealership proved to me there is just one Orange County Hyundai dealer to serve my needs. I look forward to many years relationship with Allen Hyundai. More

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I would recommend Allen Hyundai Overall Great experience buying my new 2016 Elantra. Great Job and appreciation to Hershal, Brian and Elise. Also many thanks to David for helping m Overall Great experience buying my new 2016 Elantra. Great Job and appreciation to Hershal, Brian and Elise. Also many thanks to David for helping me on Hershal's day off and getting my car scheduled for maintenance and lastly, great job Jose in the service dept. More

by TAVILA4RE Verified Customer Verified Customer

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It was a great experience with very knowledgeable staff. I would recommend Allen Hyundai of Laguna Niguel to all of our friends. Every person we dealt with were friendly and professional. From the time we ta I would recommend Allen Hyundai of Laguna Niguel to all of our friends. Every person we dealt with were friendly and professional. From the time we talked to Elise on the phone to set up our appointment to see the car, to walking in the dealership and being greeted by Jose, to sitting down and talking to Aaron about the car and taking us through everything, to closing the deal with David we did not feel like we were being hustled at all it was a great experience and made buying the car very easy! Thank you. More

by TAMMYGALVANONI Verified Customer Verified Customer

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Elise really followed through for months. I went to Allen because of the incredible follow through by Elise. Hershel was very helpful and conscience, but I felt abandoned by Elise, she just I went to Allen because of the incredible follow through by Elise. Hershel was very helpful and conscience, but I felt abandoned by Elise, she just introduced me to Hershel and left, I never saw her again. Your finance guy should be selling used clunkers, not new cars. He is a fast talker and I believe he cheated me out of $150. promised by Herschel. This is the third Hyundai I have purchased new. More

by MARTYLOPATA Verified Customer Verified Customer

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Great experience Great Experience purchasing a car from Allen. They are very professional. Dough Lincoln knows the car very well and he gets joy when introducing the c Great Experience purchasing a car from Allen. They are very professional. Dough Lincoln knows the car very well and he gets joy when introducing the car and its features. More

by CARLOSMZAMORA Verified Customer Verified Customer

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Awesome Customer Service- Best Car Purchase Experience Ever! I like to acknowledge excellent customer service when I experience it, and want to to publicly thank Allen Hyundai for my recent car buying experience I like to acknowledge excellent customer service when I experience it, and want to to publicly thank Allen Hyundai for my recent car buying experience. Car buying at dealers has a bad reputation, but it was great working with all the staff: my salesman Cris, finance manager David, and Elise in the internet department. It was by far the best new car experience I have had. I'm still being impressed by the follow-up to make sure everything is OK and the offers to call anytime with any questions. Anyone in Southern California in the market for a Hyundai (or Cadillac/GMC) should check them out. More

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