Elise Schaaf
Elise Schaaf at Jim Ellis Chevrolet of Atlanta

Elise Schaaf | Page 15

Service Consultant

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.6
308 Reviews
4.6

308 Reviews

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308 Reviews of Elise Schaaf

July 06, 2022

Dealership Rating
Employee Rating

Very courteous and helpful. The car was fixed in a timely fashion. They fixed the problem. More

by chevellecumming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey

Jul 07, 2022

Jim Ellis Chevrolet of Atlanta responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you for choosing Jim Ellis Chevrolet and we hope to see you again.

July 05, 2022

Dealership Rating
Employee Rating

Vladimir has always been helpful and he goes out of his way and even took my car to the collision center for review. He was on vacation the day I brought it by appointment and the checkin process was cumbe More

by JOSH@JOSHBROWNCOMPANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey

Jul 06, 2022

Jim Ellis Chevrolet of Atlanta responded

Josh, Thank you so much for your kind words for Vladimir, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

June 30, 2022

Dealership Rating
Employee Rating

I had to keep calling to get information about mr repair. I had to bring my truck back multiple times. I schedule a time to be it in and nothing was done to my truck for a week. I had to rent a car while I w More

by tbell12468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Vladimir Kochubey , Charles Prayor, David Theriault

Jul 04, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

Jul 04, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

June 29, 2022

Dealership Rating
Employee Rating

Great service, kept me informed while my car was waiting to be worked on. Friendly and professional. More

by TIFFMARLER13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

June 29, 2022

Dealership Rating
Employee Rating

Professional, courteous pleasant staff. Delivered the needed service as promised. Loaner car was much appreciated More

by 2017 BoltEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey , David Theriault

Jun 29, 2022

Jim Ellis Chevrolet of Atlanta responded

We appreciate your business and our team looks forward to serving you again soon! Expect the Best! Service Manager Mr. David Theriault

June 27, 2022

Dealership Rating
Employee Rating

They callback when promised ,stay in budget, deliver when promised. Was and vac no charge! More

by twdavidson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey , David Theriault

Jun 27, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you for choosing Jim Ellis Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

June 26, 2022

Dealership Rating
Employee Rating

Very good service nice people for customer service. Professional people for service nice and clean More

by LUGOSPORTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

Jim Ellis Chevrolet of Atlanta responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

June 24, 2022

Dealership Rating
Employee Rating

Easy appointment process. Great communication. On time and friendly. We will continue using their services. No complaints More

by JMEISINGER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

June 24, 2022

Dealership Rating
Employee Rating

I think there need to be more organization around backlog waiting on parts, problems that already have been in repair and returning for further repair (not fixed first time) and new vehicles coming in. My t More

by DAVIDJSAPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey

Jun 27, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you for your feedback, David. Our goal is to make sure everyone who walks through the door leaves happy, and we're sorry to hear that we fell short here. Please don't hesitate to reach out to us directly if you'd like to discuss this matter in more detail. We appreciate your business and hope you will give us another opportunity to serve you here at Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

June 18, 2022

Dealership Rating
Employee Rating

very good service warm, friendly, welcoming and good hospitality. Thanks you! looking forward to my next visit More

by MOODYDIANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you for the kind words for our service department, Diane! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

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