Elise Schaaf
Elise Schaaf at Jim Ellis Chevrolet of Atlanta

Elise Schaaf | Page 16

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Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.8
312 Reviews
4.8

312 Reviews

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312 Reviews of Elise Schaaf

June 26, 2022

Dealership Rating
Employee Rating

Very good service nice people for customer service. Professional people for service nice and clean More

by LUGOSPORTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

Jim Ellis Chevrolet of Atlanta responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

June 24, 2022

Dealership Rating
Employee Rating

Easy appointment process. Great communication. On time and friendly. We will continue using their services. No complaints More

by JMEISINGER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

June 24, 2022

Dealership Rating
Employee Rating

I think there need to be more organization around backlog waiting on parts, problems that already have been in repair and returning for further repair (not fixed first time) and new vehicles coming in. My t More

by DAVIDJSAPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey

Jun 27, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you for your feedback, David. Our goal is to make sure everyone who walks through the door leaves happy, and we're sorry to hear that we fell short here. Please don't hesitate to reach out to us directly if you'd like to discuss this matter in more detail. We appreciate your business and hope you will give us another opportunity to serve you here at Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

June 18, 2022

Dealership Rating
Employee Rating

very good service warm, friendly, welcoming and good hospitality. Thanks you! looking forward to my next visit More

by MOODYDIANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you for the kind words for our service department, Diane! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

June 17, 2022

Dealership Rating
Employee Rating

Your staff was friendly and helpful and the wait was a little to long I waited 2 1/2 hours for just a oil change More

by Patrick372911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your honest feedback, Patrick! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be an overall positive one at Jim Ellis Chevrolet. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

June 17, 2022

Dealership Rating
Employee Rating

It went well did not take long let me know what was going on.it sent granit. More

by WAYNEHOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey , David Theriault

Jun 19, 2022

Jim Ellis Chevrolet of Atlanta responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 15, 2022

Dealership Rating
Employee Rating

Customer service was excellent, well informed. I was in the best hands. Thanks Ms Elisa More

by rdavis20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Franchely Reyes , Matthew Braun, Charles Prayor, David Theriault

Jun 15, 2022

Jim Ellis Chevrolet of Atlanta responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

June 14, 2022

Dealership Rating
Employee Rating

I liked having a specific person as my contact throughout the service. Katie was very conscientious. More

by Melinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey , David Theriault, Catherine

Jun 15, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your kind words, Melinda, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

June 14, 2022

Dealership Rating
Employee Rating

They take very good care of their customers. Very accommodating to my needs and time. More

by EFP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

June 09, 2022

Dealership Rating
Employee Rating

3 hour wait time for an oil change, that’s not acceptable. I will never use you again. More

by endri_31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Vladimir Kochubey , David Theriault

Jun 13, 2022

Jim Ellis Chevrolet of Atlanta responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please get in touch with Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

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