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Elise Schaaf
Elise Schaaf at Jim Ellis Chevrolet of Atlanta

Elise Schaaf | Page 16

Service Consultant

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.6
308 Reviews
4.6

308 Reviews

Write a Review

308 Reviews of Elise Schaaf

June 17, 2022

Dealership Rating
Employee Rating

Your staff was friendly and helpful and the wait was a little to long I waited 2 1/2 hours for just a oil change More

by Patrick372911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 20, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your honest feedback, Patrick! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be an overall positive one at Jim Ellis Chevrolet. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

June 17, 2022

Dealership Rating
Employee Rating

It went well did not take long let me know what was going on.it sent granit. More

by WAYNEHOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey , David Theriault

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Jun 19, 2022

Jim Ellis Chevrolet of Atlanta responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 15, 2022

Dealership Rating
Employee Rating

Customer service was excellent, well informed. I was in the best hands. Thanks Ms Elisa More

by rdavis20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Franchely Reyes , Matthew Braun, Charles Prayor, David Theriault

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Jun 15, 2022

Jim Ellis Chevrolet of Atlanta responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

June 14, 2022

Dealership Rating
Employee Rating

I liked having a specific person as my contact throughout the service. Katie was very conscientious. More

by Melinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey , David Theriault, Catherine

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Jun 15, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your kind words, Melinda, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

June 14, 2022

Dealership Rating
Employee Rating

They take very good care of their customers. Very accommodating to my needs and time. More

by EFP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 14, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

June 09, 2022

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Employee Rating

3 hour wait time for an oil change, that’s not acceptable. I will never use you again. More

by endri_31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Vladimir Kochubey , David Theriault

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Jun 13, 2022

Jim Ellis Chevrolet of Atlanta responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please get in touch with Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

Jun 13, 2022

Jim Ellis Chevrolet of Atlanta responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please get in touch with Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

June 09, 2022

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Employee Rating

The customer service is great. The quality is also good. But the time it takes to check in is too long and the time in the shop is also too long. I made an appointment to have my o More

by spurcell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey

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Jun 09, 2022

Jim Ellis Chevrolet of Atlanta responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

June 08, 2022

Dealership Rating
Employee Rating

Elise is terrific to work with. She shoots straight and keeps you updated on repair progress. More

by charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: The guy who greets you and moves cars through. Super nice.

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Jun 09, 2022

Jim Ellis Chevrolet of Atlanta responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2022

Dealership Rating
Employee Rating

Awesome, great customer service, overall love how ya'll point all the flaws on the car that needs attention, I really appreciate that! More

by HARPJ21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jun 07, 2022

Jim Ellis Chevrolet of Atlanta responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

June 06, 2022

Dealership Rating
Employee Rating

Excellent communication and follow up with battery replacement for Chevrolet Bolt. Elise did a great job More

by elliot1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jun 07, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you, Elliot! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

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