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Elise Schaaf
Elise Schaaf at Jim Ellis Chevrolet of Atlanta

Elise Schaaf | Page 19

Admin Specialist

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.8
312 Reviews
4.8

312 Reviews

Write a Review

312 Reviews of Elise Schaaf

May 20, 2022

Dealership Rating
Employee Rating

Took three days on schedule appointment. I paid three days of lodging with no compensation. Over two years I have paid over 12k for the same problem. Transmission.brakes,alignment air bag More

by Jimmyb1mtn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Print
May 26, 2022

Jim Ellis Chevrolet of Atlanta responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com at your convenience.

May 26, 2022

Jimmyb1mtn responded

I have contacted David regarding the brake caliber that came apart yesterday. The mechanic stated the caliber was not tighten up causing brake failure. The vehicle is in the shop for repairs. Again poor quality of work by jim Ellis. I haven't determined what the cost of the repair yet but i will expect compensation for the repair. My email address is jimmyb1mtn@aol.com i have pictures.

May 31, 2022

Jimmyb1mtn responded

I have been notified by Steve vehicle repair that the bill fir replacement of the right front caliber pads and labor is 650 plus towing. I will pay this bill expecting reimbursement from Jim Ellis. I HAVE RECEIVED THE INVOICE SATEVE AUTO REPAIRS AND PAID FOR THE REAIRS. TOWING/REPAIRS AND PADS OF $730. I PAID JIM ELLIS ALSO 1120.OO ON 4/1/22 FOR THE SAME.

May 19, 2022

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Employee Rating

Amazing customer service and professionalism by the service representative Strong communication throughout the process and quick service. More

by bcdermond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey , David Theriault

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May 20, 2022

Jim Ellis Chevrolet of Atlanta responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 18, 2022

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Employee Rating

Jim Ellis Chevrolet has the cleanest, most comfortable, most attractive, and friendliest environment. I’ve travelled past multiple dealerships for service needs and to buy vehicles for over ten years. I More

by SHERRYINTECH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
May 19, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

May 18, 2022

Dealership Rating
Employee Rating

Took care of the problem and delivered the Car to my home upon completion. I could not ask for anything else More

by fesper86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
May 19, 2022

Jim Ellis Chevrolet of Atlanta responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

May 19, 2022

fesper86 responded

Thank you your service personnel got my Chevy impala ltz purring like a kitten and took care of me like family

May 16, 2022

Dealership Rating
Employee Rating

The service managers were cordial, and a tentative of my needs. I will be returning to this service department. More

by MR.MARTINOGRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
May 16, 2022

Jim Ellis Chevrolet of Atlanta responded

Mr. Gray, Thank you for taking the time to share your feedback with us. Elise and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

May 13, 2022

Dealership Rating
Employee Rating

Bought several cars from Reggie and the sales and service are the BEST at Jim Ellis GMC and Chevrolet! More

by whamil4984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey , David Theriault

Print
May 16, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

May 11, 2022

Dealership Rating
Employee Rating

The service was great, I needed a longer vehicle but not available. Thinking about trading for a GMC truck! More

by JEFFERY.MARTIN5876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey , David Theriault

Print
May 13, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you, Jeffery. We appreciate your business and our team looks forward to serving you again soon! Expect the Best! Service Manager Mr. David Theriault

May 06, 2022

Dealership Rating
Employee Rating

My service advisor, Vladimir, is great. He is responsive and knowledgeable. He fits me in when I need an appointment and the work is done on time. More

by Jaluikert
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey

Print
May 09, 2022

Jim Ellis Chevrolet of Atlanta responded

Hi, thank you for your kind review; we are happy to pass along your comments to Vladimir here at Jim Ellis Chevrolet! If you're ever in need of more help, please let us know! Take care!

May 06, 2022

Dealership Rating
Employee Rating

It took to long. Thanks to Louis and Elise, it was a great experience. Thanks 😊 More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Louis

Print
May 06, 2022

Jim Ellis Chevrolet of Atlanta responded

Nicole, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

May 05, 2022

Dealership Rating
Employee Rating

A little long wait on my first visit but Elise went the extra mile and provided excellent customer service on my second visit More

by DLWESLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
May 06, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Elise and our team here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

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