Elizabeth Brockland

Great service department Always helpful Appreciate the detailing Will keep coming back for service and sales detailing Will keep coming back for service and sales More

by GTLEVIN Verified Customer Verified Customer

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Very happy with the service department! Easy to work with and do a good job, finished as promised! Easy to work with and do a good job, finished as promised! More

by RPVEATH Verified Customer Verified Customer

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Excellent service by service writer and tech. Will go back for future service as well. Will go back for future service as well. More

by KLSCHREDER Verified Customer Verified Customer

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Best car dealership we have ever done business with in 47 years. Never any problem with service or purchase. years. Never any problem with service or purchase. More

by tehe9311 Verified Customer Verified Customer

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Fast , friendly and professional service everytime! Work completed as promised! Keep up the great work! Work completed as promised! Keep up the great work! More

by Dave Verified Customer Verified Customer

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Always helpful and keeps us informed how things are proceeding. Friendly and does excellent job. proceeding. Friendly and does excellent job. More

by tehe9311 Verified Customer Verified Customer

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During my most recent preventive maintenance appointment, the young lady checking me out asked, "Why do you come here when you live 30 miles away?" My answer was simple: it's because of the people. I have the young lady checking me out asked, "Why do you come here when you live 30 miles away?" My answer was simple: it's because of the people. I have never been disappointed by anyone at this dealership, and the entire staff is outstanding. Their professionalism, friendliness, and commitment to customer service keep me coming back, even though I have other options much closer to home. The team consistently provides a great experience, and I can honestly say I won't take my vehicle anywhere else. Thank you for always going above and beyond! More

by GREG.MULLINK Verified Customer Verified Customer

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They have the best service department. Would not take my GMC anywhere else. I appreciate your service. Thanks Would not take my GMC anywhere else. I appreciate your service. Thanks More

by Tcourtney06 Verified Customer Verified Customer

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I had a very good buying experience at Bob Brockland GMC in Columbia . IL thanks to Tom (Mo) Suarez and Brent Ward. I traded a 2023 Yukon for a new 2025 model and am very pleased with the deal. Tom was ve in Columbia . IL thanks to Tom (Mo) Suarez and Brent Ward. I traded a 2023 Yukon for a new 2025 model and am very pleased with the deal. Tom was very helpful woth no high pressure tactics as was Brent Ward. More

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Well here’s the review that you guys wanted… I purchased a 2019 ford expedition from them 2 weeks ago. Not one day later did the whole heating pump assembly go out causing my car to overheat going to Easter a 2019 ford expedition from them 2 weeks ago. Not one day later did the whole heating pump assembly go out causing my car to overheat going to Easter dinner. Not only did they blow us off but we know they knew about the damage before selling. It was leaking coolant all over the place. They are a scummy dealership with even worse workers, very lazy and like to toss you around. They gloat about being a family dealership and an upstanding and fair dealership, where was any of this???? Took hours to buy the car, and their excuse for not paying up is that we didn't bring it to them. I'm sorry are you guys stupid, it was Easter sunday smooth brains. Why would we tow the car to a mechanic that either doesn't know what he is doing or he lied. Seems like the other comments for service speak for themselves. Never buy from here, do not service here, don't do your business with them. Saved for 5 years just for them to screw me. Thank the finance guy for that and there geriatric owner, scummy people over there. Mo the salesman was very nice, if I were him I'd look elsewhere. This was absolutely ridiculous.. More

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