Elizabeth Sanchez
Elizabeth Sanchez at Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

Elizabeth Sanchez

AA

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

16600 NW 57th Ave
Miami Lakes, FL 33014

3.9
31 Reviews
3.9

31 Reviews

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31 Reviews of Elizabeth Sanchez

July 04, 2025

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Employee Rating

🚨 WARNING: THIS DEALERSHIP IS SCAMMING CUSTOMERS – KIA MIAMI LAKES If you’re thinking about buying a vehicle here, stop and read this carefully. What I’m about to share could happen to you too — and I More

by Alberto Altuve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 09, 2025

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Good afternoon Alberto, this is Lance at Miami Lakes Kia (the Finance Director for the store). I wasn't involved in your transaction but I was going through the Google reviews and saw your issue regarding the payoff difference. In your email you mentioned you've been to the dealership dozens of times and spoke to the finance officer. Can you tell me who you talked to? I'm in charge of the finance department and I was never made aware of any payoff differences for your transaction. Can you tell me who you talked to, when you talked to them, etc.? I'd like to look into this. -Lance S.

Jul 09, 2025

Alberto Altuve responded

Hi Lance, thank you for reaching out here as well. This is the same message you already sent me by text. I replied to your text message with all the information you requested — including the names of the people I spoke with and screenshots showing that your own team (Adrián, Jorge, Michael, and my former salesperson Alberto Cedeño) had acknowledged the issue more than a year ago, promised to resolve it, and never followed through. Despite sending you all that evidence directly, I’m still waiting for something to happen — and nothing has happened. At this point, I’ve tried everything. I’ve been extremely patient. I just want this issue to be resolved as promised.

April 03, 2025

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Una experiencia maravillosa muy complacida con toda su atención y muy complacida con los precios y la rapidez con que hacen su trabajo los más duros de Miami los recomiendo al 100% More

by aracely022869
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 09, 2024

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Absolutely amazing. Willing to help go the extra mile to make sure you’re satisfied and pleased with your purchase. More

by ministertrwells
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 15, 2024

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Employee Rating

Do not use this dealership! On 4/25 after doing a credit application over the phone with Adrian Amauris Quinones, I arrived to test drive a vehicle and finish paperwork. The veh More

by wendymccoin1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 16, 2024

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

"Wendymccoin1" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 19, 2024

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quick , patient, and tries to get best offer to benefit your situation but more importantly willing to help out customers having great service More

by sawyerjoshua085
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 23, 2024

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 08, 2024

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Employee Rating

The place was great, people were friendly and accommodating, helpful, easy and quick process. Everyone was a pleasure to work with. More

by lisaniemiec2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Irving Gonzalez

Apr 09, 2024

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 01, 2024

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Employee Rating

Sales team: Sales team was OK. The sales person worked with us to get the car that best fit our needs. Leased a Kia. Downsides: I felt they were not very thorough on looking for More

by KIASELTOS2024lease
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 05, 2024

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

"KIASELTOS2024lease" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 06, 2023

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Employee Rating

Great salesperson. Very knowledgeable of the job. Treated me with respect and kindness the whole time I was there More

by tremayne22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 07, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 17, 2023

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Employee Rating

All of the people I worked with Warren credible. Even the cashier was funny, admitted easy for me. The gentleman who originally helped me show me the car's gave me options. The manager was extremely More

by JOSEVIGO1935
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 10, 2023

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Employee Rating

Amazing services and great experience the receptivity is huge they make you feel like a family and treat you as family More

by MARIELADIAZ06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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