Ellen Mareschal

Always great service at NCDJR. Kelli in service is always knowledgeable and very helpful. She kept me informed throughout the entire process. Kelli in service is always knowledgeable and very helpful. She kept me informed throughout the entire process. More

by jfh3 Verified Customer Verified Customer

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Very helpful. Worked quickly. Friendly and pleasant! That's it. Everything went as hoped and worked out nicely. Worked quickly. Friendly and pleasant! That's it. Everything went as hoped and worked out nicely. More

by PATRICKLINN Verified Customer Verified Customer

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If you’re looking for an exceptional car-buying experience, ask for Ellen Mareschal! I recently purchased a pre-owned Jeep Wrangler Sahara, and Ellen made the entire process seamless and enjoyable. experience, ask for Ellen Mareschal! I recently purchased a pre-owned Jeep Wrangler Sahara, and Ellen made the entire process seamless and enjoyable. She was warm, kind, personable, knowledgeable, and genuinely dedicated to making sure I felt confident in my purchase. Her communication, professionalism, and attention to detail were outstanding, and I never felt pressured. Ellen truly cares about her clients and goes above and beyond to deliver exceptional service. She is a tremendous asset to the dealership, and I absolutely love my Wrangler! I’ll gladly recommend Ellen to my clients, friends, and neighbors. Five stars! More

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it was a pleasure to work with Ellen Mareschal. She was very knowledgeable about the vehicle we were looking to purchase. She was very knowledgeable about the vehicle we were looking to purchase. More

by mao12 Verified Customer Verified Customer

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Great selection of vehicles. They had the models and color we wanted and the sales staff was extremely knowledgeable,friendly and helpful. They had the models and color we wanted and the sales staff was extremely knowledgeable,friendly and helpful. More

by jim.viv Verified Customer Verified Customer

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A special thank you goes to Ellen Mareschal, whose tireless dedication, professionalism, and incredible attention to detail made all the difference. She was knowledgeable, patient, and genuinely commi tireless dedication, professionalism, and incredible attention to detail made all the difference. She was knowledgeable, patient, and genuinely committed to ensuring every aspect of the purchase was handled perfectly. Her communication and customer care transformed what could have been a routine transaction into a truly enjoyable experience. I will be recommending her to my clients, friends and neighbors when they need a new car. More

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Best car buying experience I have ever had. They respected what I wanted and delivered it in a prompt, friendly, professional and knowledgeable way exceeding my every expectation. I have driven They respected what I wanted and delivered it in a prompt, friendly, professional and knowledgeable way exceeding my every expectation. I have driven many makes and models including luxury SUVs but the Mazda CX5 was a surprise gem at an amazing price point that has made driving actually enjoyable again. More

by Edunbar Verified Customer Verified Customer

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Ellen is kind, friendly, professional, empathetic, listened to my needs, is hard working, knowledgeable, efficient, prompt, responsive, and easy to work with. It was the best car buying experience I listened to my needs, is hard working, knowledgeable, efficient, prompt, responsive, and easy to work with. It was the best car buying experience I have had. More

by ELAINEMDUNBAR Verified Customer Verified Customer

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Staff was friendly and very nice to work wit love your company is awesome 😎 keep company is awesome 😎 keep More

by Pamelalester096 Verified Customer Verified Customer

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I am very unhappy with my purchase. I was sold a car without working air conditioning. I only get hot air from the vents even on max cooling. I was told by the saleswoman Ellen that the I was sold a car without working air conditioning. I only get hot air from the vents even on max cooling. I was told by the saleswoman Ellen that the car was well-maintained and inspected for any issues. Any issues weee addressed before listing the vehicle for sale, apparently not! I specifically asked her if the car had any issues regarding heating and cooling because the Carfax showed that the A/C was recharged at their dealership before listing it for sale. I was an out of state purchaser (NJ) and didn’t have the time to see it for myself. I also tried to do a pre-purchase inspection twice but the tech canceled on me both times and the dealership was putting pressure on me to sign the papers to get the deal done. I would've never purchased this vehicle if i was aware the air conditioning didn't work, especially with the upcoming summer season. I reached out to the saleswoman for some sort of resolution because It was something that should've been properly taking care of at the dealership, or at the very least disclosed to me, but the saleswoman does not return my calls after saying she would escalate this to the service department director and manager. I refuse and cannot get stuck with a repair bill for something that should have been properly checked and fixed by dealership. Furthermore, the dealership charges astronomical dealer fees. A total of $2,260 was charged in dealer fees alone. I would not recommend this dealership for their deceptive and unethical practices. More

by ghgranda09 Verified Customer Verified Customer

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