Ellianna Haliga
Ellianna Haliga at Heiser Ford Lincoln

Ellianna Haliga | Page 6

Service Advisor

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.3
60 Reviews
4.3

60 Reviews

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60 Reviews of Ellianna Haliga

February 22, 2025

Dealership Rating
Employee Rating

Ivwas greeted promptly and they was very quick with servicing my truck also letting me know what was needed in the near future. More

by tateron49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2025

Heiser Ford Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Ford Lincoln. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

February 18, 2025

Dealership Rating
Employee Rating

This last experience made up for the past experiences. They really took care of me. I put the wrong gas n my truck and they treated my vehicle like it was their own. It was a long wait, but worth it as th More

by sheriemdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Heiser Ford Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Ford Lincoln. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

February 13, 2025

Dealership Rating
Employee Rating

I waited for over an hour and a half. I asked why the price increased. They said it was because they didn’t have an active $20 coupon. Went on your site and found a $20 coupon. Got it More

by ANGEL.WOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 13, 2025

Heiser Ford Lincoln responded

Dear Angel Wood, Thank you for taking our survey and for providing this valuable feedback. We are very sorry you are unhappy with your experience at Heiser Ford. We'd love the opportunity to discuss this further and clear up any issues if we can. Please contact us directly and let us know the best way to contact you and we will reach out. David Lopez Service Manager david.lopez@heiser.com 414-247-8850

February 12, 2025

Dealership Rating
Employee Rating

Excellent customer service and experience. Prompt to answer when you call with issues or concerns. More

by luvmylifegamble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The person that helped me was a Black American male, I'm not sure who Ellianna is.

Feb 12, 2025

Heiser Ford Lincoln responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

February 12, 2025

Dealership Rating
Employee Rating

The people were easy to work with and got in contact with me to keep me informed. More

by harold.strickland
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The technician that worked on the vehicle.

Feb 12, 2025

Heiser Ford Lincoln responded

Thank you for your business and this review, Harold. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

February 09, 2025

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Employee Rating

Its always a pleasure to bring my vehicle to Heiser Ford Lincoln. My needs were taken care of the very same day. More

by Wijunquer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2025

Heiser Ford Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Ford Lincoln, we look forward to having you as a valued customer for many years to come! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

February 09, 2025

Dealership Rating
Employee Rating

Great service, was very patient trying to figure out my cars warranty from another ford dealer More

by claireweverstad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2025

Heiser Ford Lincoln responded

Thank you so much for your kind words, Claire, and for taking the time to leave us this wonderful feedback! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

January 16, 2025

Dealership Rating
Employee Rating

Very friendly and efficient. Clean waiting area and comfortable seating. I have no complaints about my experience at Heiser. More

by RKOEBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Heiser Ford Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Ford Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

January 10, 2025

Dealership Rating
Employee Rating

The customer service was nice and friendly. The ride home service was pleasant as well. More

by hope.neeley
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2025

Heiser Ford Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Hope, and we are thrilled that you found your experience with us here at Heiser Ford Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

January 09, 2025

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Employee Rating

Paid for full detailing but Car wasn’t detailed when it was in their possession for over two week. They got me rescheduled but for ANOTHER week out. Worried if they forgot to do full detailing, did they ac More

by KJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 13, 2025

Heiser Ford Lincoln responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

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