Bryce Harlow
Bryce Harlow at Heiser Ford Lincoln

Bryce Harlow

Service Advisor

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.7
24 Reviews
4.7

24 Reviews

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24 Reviews of Bryce Harlow

June 01, 2026

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Employee Rating

Not sure Service technicians are expert in fixing the issues, so far almost 10 times came for the same issue and always they claim it's fixed but in actual it doesn't More

by vino1211
Recommend Dealer
No

Other Employees Tagged: Bryce Harlow

May 08, 2026

Dealership Rating
Employee Rating

They do a great job of taking care of you and the issues you have with you vehicle. More

by faikens47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2026

Heiser Ford Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Ford Lincoln. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

May 07, 2026

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I didn't not have good service the visit before. The service approved 100%.I give you a five star More

by Denise holmes
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ellianna Haliga, Philip Stam

May 06, 2026

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Employee Rating

The issue with our ford fiesta took a couple visits to figure out. The issues was eventually resolved. My only issue is they weren’t able to replicate the issue of the car no starting, but I was as soon More

by bakrueger75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2026

Heiser Ford Lincoln responded

Thank you for your feedback. We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Heiser Ford Lincoln. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

April 30, 2026

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Bryce was extremely professional and informative! He is also very patient. I will definitely recommend him and services. Everyone that I spoke with over the phone and entering the dealership was also More

by Linda
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Recommend Dealer
Yes

Other Employees Tagged: Ellianna Haliga, Philip Stam

Apr 30, 2026

Heiser Ford Lincoln responded

Thank you for highlighting Bryce’s professionalism and patience during your Ford Edge service. It’s wonderful to know our phone and front desk teams provided friendly and helpful support. We appreciate your recommendations and look forward to assisting you again. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

April 27, 2026

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Employee Rating

Service writer was excellent and service department is excellent. Would recommend this dealership for service and new vehicles More

by Bruce.repp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2026

Heiser Ford Lincoln responded

Thank you for sharing your positive experience with our service writer and department. We’re pleased your Lincoln Corsair service met your expectations. It’s rewarding to know you’d recommend us for both maintenance and new vehicles. Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

April 01, 2026

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Employee Rating

Car was not repaired after the work was done and I was told that he tested it. I had to go to another dealer More

by glendac82258
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Workmanship
Service Time
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Recommend Dealer
Yes

March 19, 2026

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After I describing my car's problems, I was told that the mechanic would evaluate the issues and tell me what. I was advised of how to fix my car's issue. The work was done in less than an hour. I paid and w More

by Arnez64
Recommend Dealer
Yes

Other Employees Tagged: Bryce Harlow

March 17, 2026

Dealership Rating
Employee Rating

Many issues on the Edge. I purchased 1/26. I am still waiting to get it back in for another misdiagnosed issue. I have had the car back in your shop about 7 times. It has bee More

by banovy
Recommend Dealer
No

Other Employees Tagged: Bryce Harlow

February 27, 2026

Dealership Rating
Employee Rating

Personable and timely. How bout that is plenty have a great day So long for now More

by Lisa S.
Recommend Dealer
Yes

Other Employees Tagged: Bryce Harlow

Feb 28, 2026

Heiser Ford Lincoln responded

Thank you for the kind words about our service. Bryce and our team are glad you found everything personable and timely. Enjoy your Lincoln Nautilus and have a great day. Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

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