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Bryce Harlow
Bryce Harlow at Heiser Ford Lincoln

Bryce Harlow

Service Advisor

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.7
38 Reviews
4.7

38 Reviews

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38 Reviews of Bryce Harlow

October 15, 2026

Dealership Rating
Employee Rating

And please, I don't want to keep wasting my time on this; I am currently working. Thank you. More

by Nicolaspnc45
Recommend Dealer
No

Other Employees Tagged: Bryce Harlow

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Oct 19, 2026

Heiser Ford Lincoln responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

October 14, 2026

Dealership Rating
Employee Rating

Always a pleasure to work with the entire team at Heiser Ford! Every team member takes the time to make the customers feel valued. More

by dmitchell
Recommend Dealer
Yes

Other Employees Tagged: Bryce Harlow

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Oct 14, 2026

Heiser Ford Lincoln responded

Your comment about every team member taking the time to make you feel valued highlights our dedication to attentive care. It’s rewarding to know each service visit for your Ford Explorer continues to be a pleasure. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

October 08, 2026

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Employee Rating

Attentive to my needs and easy to talk to about dealing with the issues on my vehicle. More

by stephensch825
Recommend Dealer
Yes

Other Employees Tagged: Bryce Harlow

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Oct 08, 2026

Heiser Ford Lincoln responded

Thank you for the five-star rating and for noting how attentive Bryce and our service team were. Hearing that discussing your Ford Fusion’s issues felt straightforward means a lot to us. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

September 13, 2026

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Employee Rating

Thr service was great The waiting area clean and comfortable Always happy with the service I get at Heiser. More

by IRISHPAT
Recommend Dealer
Yes

Other Employees Tagged: Bryce Harlow

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Sep 13, 2026

Heiser Ford Lincoln responded

Knowing you had a great service experience on your Lincoln Aviator and found our waiting area comfortable means a lot to our service team. We appreciate your ongoing trust in our team to care for your Aviator. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

August 24, 2026

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Employee Rating

It was great What more do you want me to say? ?? ?? ?? ?? More

by Nelsonck.cn
Recommend Dealer
Yes

Other Employees Tagged: Bryce Harlow

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Aug 24, 2026

Heiser Ford Lincoln responded

Our service team enjoyed caring for your Ford F-150. Your positive feedback and five-star rating mean a lot to us. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

August 21, 2026

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Employee Rating

Service department is great, service writers are great, it’s an overall great experience. For service they get it right More

by Bruce.repp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ellianna Haliga

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Aug 21, 2026

Heiser Ford Lincoln responded

Thank you for the five-star rating and kind words. Knowing our service department and writers delivered excellent care for your Lincoln MKZ is rewarding. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

August 21, 2026

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Employee Rating

Excellent preparation and follow through. High quality work and exceptional results. Excellent preparation and follow through. High quality work and exceptional results. The team at Heiser to More

by gwgo
Recommend Dealer
Yes

Other Employees Tagged: Bryce Harlow

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Aug 21, 2026

Heiser Ford Lincoln responded

Your praise for our careful preparation and follow-through reflects the dedication our service department brings to every repair. Our team is pleased we could tackle your unique repair request for your Rivian R1S and deliver the quality results you expected. Knowing you found the work correct and on time means a lot to us. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

August 14, 2026

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Employee Rating

I've had nothing but positive experiences with the dealership. They've treated me amazing since the beginning More

by sedalewash
Recommend Dealer
Yes

Other Employees Tagged: Bryce Harlow

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Aug 14, 2026

Heiser Ford Lincoln responded

Knowing that our service on your Lincoln MKX has impressed you since the beginning means a lot to our team. We’re grateful for your five-star rating and look forward to providing that same level of care on every visit. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

August 01, 2026

Dealership Rating
Employee Rating

Always great salespeople, service and management. Would recommend to anyone looking to purchase or have their vehicle serviced. I personally Know Hutch and Bob. More

by Scott Mccray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Gigl, David Quick , Hutch

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Aug 01, 2026

Heiser Ford Lincoln responded

It’s wonderful to know our sales, service, and management made a positive impression. Thank you for trusting us with your Ram 1500 maintenance. We’ll be sure to share your kind words with Bob. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

July 15, 2026

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Employee Rating

They have always been great to work with. I would recommend the dealership to anyone. More

by RD
Recommend Dealer
Yes

Other Employees Tagged: Bryce Harlow

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