Ellie Figueroa

Ellie was very knowledgeable, professional, friendly & not a pushy sales person. All my questions were answered & I ordered a car from her a week ago later. not a pushy sales person. All my questions were answered & I ordered a car from her a week ago later. More

by robinweber Verified Customer Verified Customer

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Great work. Excellent service. A fifteen word mind like seems like a lot for a volunteer survey… Excellent service. A fifteen word mind like seems like a lot for a volunteer survey… More

by RUDYCAMPOS976 Verified Customer Verified Customer

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Responsive and easy to deal with. We have purchased several vehicles and will continue as long as Mercedes offers compelling vehicles We have purchased several vehicles and will continue as long as Mercedes offers compelling vehicles More

by truman0 Verified Customer Verified Customer

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Excellent sales and service departments. I've been a client/customer (and will continue to be) for 26 years. I've been a client/customer (and will continue to be) for 26 years. More

by BJONES55 Verified Customer Verified Customer

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I have been having my Mercedes Benz automobiles serviced at this dealership since before they opened the service center in this location. I have always felt valued and appreciated. I book my service in adva at this dealership since before they opened the service center in this location. I have always felt valued and appreciated. I book my service in advance so that i can have a loaner car. I have a wonderful relationship with my longtime service advisor, Deric O’Shaughnessay I have complete faith that Deric will make sure I leave the service experience completely happy. All of the team that I encounter make customer service their highest priority. Sincerely, Linda More

by Wileysgram Verified Customer Verified Customer

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Everyone was very kind and professional. They explained certain questions and concerns I had after the service. They explained certain questions and concerns I had after the service. More

by EKMSGM Verified Customer Verified Customer

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Amazing! Very friendly! Even though I live in San Francisco, I still bring my car to here. Appreciates ! Very friendly! Even though I live in San Francisco, I still bring my car to here. Appreciates ! More

by mei Verified Customer Verified Customer

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I enjoy the experience of buying what is perhaps by 10th Mercedes-Benz, several of which have been bought from the dealership. The other woman who assisted me was extremely helpful. By only concern is the s Mercedes-Benz, several of which have been bought from the dealership. The other woman who assisted me was extremely helpful. By only concern is the sales manager who I have had a problem with in the past due to his rude nature and statement that the dealership would NOT sell me a car. I found them insulting and unaware of the circumstances that made it impossible me to take the possession of the car I had ordered. A life-threatening illness prevented me receiving the car. More

by beoptimystic Verified Customer Verified Customer

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Exceptional! The service center staff was friendly, professional, and made my service appointment a good experience. The service center staff was friendly, professional, and made my service appointment a good experience. More

by STOVALLREALTOR Verified Customer Verified Customer

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Everyone is always polite. I was kept informed as to when my car would be ready - I was given a loaner because we thought it might be overnight, but it was set to go in a coup I was kept informed as to when my car would be ready - I was given a loaner because we thought it might be overnight, but it was set to go in a couple of hours. Katie was terrific and my car was cleaned - I love that. More

by Linda.drew Verified Customer Verified Customer

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