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Elsa Rivas
Elsa Rivas at City KIA of Greater Orlando

Elsa Rivas

BDC

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

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4.4
13 Reviews
4.4

13 Reviews

Write a Review

13 Reviews of Elsa Rivas

July 06, 2025

Dealership Rating
Employee Rating

Good people work on time and take care of customers. The car is clearly. I recommend More

by Elpanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Castillo, Preston Negron, Brenda Ayala

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Jul 07, 2025

City KIA of Greater Orlando responded

Hello, Thank you for your time and feedback. We are delighted to hear that we were able to help make your vehicle repair quick and hassle-free. Thank you for your recommendation and we look forward to seeing you again in the future.

July 01, 2025

Dealership Rating
Employee Rating

Nate is awesome to work with! Very informative, didn’t feel rushed, and transparent. Awesome More

by amandapena068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate in service

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Jul 02, 2025

City KIA of Greater Orlando responded

Amanda, Thank you for your review and feedback. We are delighted to hear that the best service you have experienced has been by Nate here at- City KIA!

June 29, 2025

Dealership Rating
Employee Rating

I've been ripped off. Left without a vehicle for 14 days. Also parts offered, are not dependable by sales or management. More

by Jose Aulet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sebastian Gomila, Maximiliano Ercolani, Jessica Colon, Vanessa Sanchez, Brenda Ayala

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June 21, 2025

Dealership Rating
Employee Rating

When i pulled in I was greated right away and turned my vehicle in. The service manager was very accommodating and told me how long it would take for me to get my vehicle back. My vehicle was serviced fast More

by PINNOCK19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole Cloutier, Vanessa Sanchez

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Jun 24, 2025

City KIA of Greater Orlando responded

Hello, Thank you for your time and feedback. We are pleased to hear that the Service Manager was able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues, we would love to help!

June 14, 2025

Dealership Rating
Employee Rating

Se demoró mucho el servicio y me ofrecieron el carro limpio y no fue así More

by dominguez.mildrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 20, 2025

City KIA of Greater Orlando responded

Dominguez, Gracias por su tiempo y paciencia. Lamentamos mucho que su experiencia de servicio no haya sido agradable debido a la duración del servicio y a que le ofrecieron un lavado de auto, pero no lo limpiaron. Entendemos su frustración e inquietudes. Llámenos a nuestro concesionario y pregunte por el Gerente de Servicio. Nos encantaría ayudarle.

May 28, 2025

Dealership Rating
Employee Rating

Abel was kind, patient & communicated w/images throughout my time there. My car needed brakes and was running rough. I took his advice on getting a transmission flush while the car was there rather than wai More

by Florida Cracker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Job Gomes

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May 29, 2025

City KIA of Greater Orlando responded

Thank you for your time and feedback. We are glad that Abel got your automotive needs thoroughly resolved. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

May 27, 2025

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Employee Rating

Me encanta la atención Lo recomiendo mucho se nota lo profesionales que son un servicio de calidad More

by KARENPEROZO93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Castillo, Preston Negron, Orlando Da Silva, Erick Disla, Luis Arraiz, Edison Cordero, Marie Carmenatty

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May 27, 2025

City KIA of Greater Orlando responded

Karen, ¡Gracias por dejarnos esta fantástica reseña y recomendación! Nos alegra saber que nuestro equipo fue profesional y le brindó un servicio de calidad.

May 27, 2025

Dealership Rating
Employee Rating

It is comfortable, the workers always want to sell you something, they are very persuasive. More

by INGJOSECSTEVEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Colon, Marie Carmenatty, Jesenia Garcia, Vanessa Sanchez, Brenda Ayala

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May 27, 2025

City KIA of Greater Orlando responded

We are grateful for you leaving us this flawless review! We are pleased to know that our team made you comfortable and are very persuasive. We hope to serve you again in the future when the time comes.

May 24, 2025

Dealership Rating
Employee Rating

Very good job. Frendly,fast, Veri,Veri,Veri satisfation! Recomiendo a mis amigos! Regresso pronto! More

by ELZAGOES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Negron, Marilyn Santos

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May 27, 2025

City KIA of Greater Orlando responded

¡Agradecemos su excelente reseña y recomendación! Nos complace saber que nuestro equipo hizo un excelente trabajo, fue amable y rápido. Esperamos poder atenderle nuevamente en el futuro.

May 17, 2025

Dealership Rating
Employee Rating

Is the greater Orlando, the best. I love the service. The people is better than other More

by IVEJIMENEZ2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 19, 2025

City KIA of Greater Orlando responded

We appreciate you for leaving us this remarkable review! We are delighted to know that we are the best and our team treats you better than other places. If there is ever anything more that we may help you with please do not hesitate to let us know.

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