Elvia Hernandez | Page 2

Great experience purchasing my new Santa Cruz! Purchase was made easy and both salesman and sales manager were great! Purchase was made easy and both salesman and sales manager were great! More

by KUROWSKIATL Verified Customer Verified Customer

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Nice friendly experience for an amazing car that is comfort and style. Go get an Elantra! comfort and style. Go get an Elantra! More

by Pandaman Verified Customer Verified Customer

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I call this the M2T trifecta. Stopped in to buy a car from Mike Wilcox who was super again. Tim the general manager was out with the customers and supporting his sales folks but t Stopped in to buy a car from Mike Wilcox who was super again. Tim the general manager was out with the customers and supporting his sales folks but the best was Mike’s son Mike jr. who is a service customer service manager who on a Saturday fit in our 20,000 mile service on our Palisade so we wouldn’t have to travel 2 hours on the 18th to do it. BRAVO ZULU Pat and Bud Ryan More

by BUDRYANREDUX Verified Customer Verified Customer

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Nice vehicles and great people. Made my car buying fast and easy and Worked a deal with me until I was satisfied. They had alot of great prices on suv. Made my car buying fast and easy and Worked a deal with me until I was satisfied. They had alot of great prices on suv. More

by HASAN Verified Customer Verified Customer

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Working with the dealership was easy. I was upfront about what I wanted and they got me the payment and exact vehicle I wanted. Thanks, Josh, Owen, and Todd! I was upfront about what I wanted and they got me the payment and exact vehicle I wanted. Thanks, Josh, Owen, and Todd! More

by AShownbrg Verified Customer Verified Customer

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The longer I’m having to work with them the more dissatisfied I’m becoming… I bought a used car that I’m very excited about, however the process of getting this car has not been ideal. I’ve worked w dissatisfied I’m becoming… I bought a used car that I’m very excited about, however the process of getting this car has not been ideal. I’ve worked with many different staff members, some much better than others. Overall communication is not good. I asked many questions and was frequently met with “I don’t know” and then people would not take the initiative to find the answer to my questions. During the negotiating process, we were not informed how the price got lowered to what we agreed upon, so I went into the buying process assuming I still had the vip warranty we were initially told we’d have. After asking for probably the 8th time I found out after signing papers that they had removed that warranty. They have since corrected this, however my trust could not be regained after that. I am waiting on my vehicle to be serviced before I can safely drive it off the lot, however there does not seem to be much communication between the salespeople and the service department. Getting answers from employees is still proving difficult and I am growing more frustrated having to wait on a car I’ve already paid them for. More

by Aubrey A Verified Customer Verified Customer

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Excellent unexpectedly good. The very best car buying experience ever. Highly recommended to anyone looking for a car purchase The very best car buying experience ever. Highly recommended to anyone looking for a car purchase More

by JWWESTEND Verified Customer Verified Customer

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Everyone is happy friendly helpful very good I love this dealer will recommend with every friend this dealer will recommend with every friend More

by chitran51 Verified Customer Verified Customer

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The entire car buying process was nothing short of amazing. Henry was a pleasure to work with and so personable. Tim and his team went above and beyond my expectations and made sure that I was purchas amazing. Henry was a pleasure to work with and so personable. Tim and his team went above and beyond my expectations and made sure that I was purchasing a vehicle that checked all of the boxes. I love my new Hyundai Tucson and I will definitely be recommending shottenkirk Hyundai to anyone looking for a great vehicle and even better car buying experience! More

by EMILY_BORTH Verified Customer Verified Customer

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Friendly, hard working, Tim, Ammar, Elvia, and Gabe worked the impossible to get me in an affordable car. The receptionists, Vanessa and Faith, were super friendly and helpful. Great experience and hig worked the impossible to get me in an affordable car. The receptionists, Vanessa and Faith, were super friendly and helpful. Great experience and highly recommended. More

by KEITH.LASALLE Verified Customer Verified Customer

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