Emad El-Azom
Emad El-Azom at Martin Honda

Emad El-Azom | Page 11

Sales Representative

Martin Honda

298 East Cleveland Ave
Newark, DE 19711

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5.0
174 Reviews
5.0

174 Reviews

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174 Reviews of Emad El-Azom

January 25, 2023

Dealership Rating
Employee Rating

Have purchased 5 vehicles from this dealer, we will never shop here again. Their “market adjustments” have eliminated our family and friends from buying a vehicle here. More

by Rhill
Sales Price Transparency
Recommend Dealer
No
Jan 26, 2023

Martin Honda responded

This adjustment is due to current inventory conditions. We are sorry to see you leave the Martin Honda customer family. If you would like to speak to our General Sales Manager, please call Mr. Rockwell at 302-738-5200. Thank you.

December 31, 2022

Dealership Rating
Employee Rating

Disappointed with dealership. This is 4th vehicle I bought from them in last 12 years and I was told I did not qualify for loyalty discount because I only bought one since 2015. More

by tom.buglio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 31, 2022

Martin Honda responded

Mr. Buglio, We appreciate you taking the time to review Martin Honda. In regards to your comment about the loyalty discount - we provide our customers with all the discounts, rebates etc. that they qualify for. At this point in time there is very limited supply and limited incentives from the factory for the consumers. We hope you and your wife enjoy your new Honda CR-V. Martin Delivers!

December 10, 2022

Dealership Rating
Employee Rating

They tried to charge me a markup fee of $1,995. 00. That is absolutely inappropriately selfish by Martin Honda leadership. It was ultimately waived after an uncomfortable (and unnecessary) conversat More

by Content2nExtent
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 10, 2022

Martin Honda responded

Your comments have been brought to the attention of Martin Honda management. we apologize for any inconvenience. We value all our customer and want them to be satisfied. Let us know if you need further assistance with your new Honda. Martin Delivers!

October 16, 2022

Dealership Rating
Employee Rating

Every person at this dealership was very professional and inviting. I purchased my first vehicle here and everything ran as smoothly as possible. More

by lsugar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2022

Martin Honda responded

Thank you for the great comments and 5 star review. We appreciate you taking the time to review Martin Honda and we want to welcome you to the Martin Honda customer family. We are here for you after the sale as well. Let us know if you need our assistance. Enjoy your new Honda. Martin Delivers!

September 26, 2022

Dealership Rating
Employee Rating

Eddie was the best! Listened to my needs and work with me to quickly make it all happen! More

by cdefrees
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2022

Martin Honda responded

Thank you for the kind comments and 5 star review. We appreciate you taking the time to review Martin Honda. We are happy to have you as a member of the Martin Honda customer family. Let us know if you need our assistance with anything. Enjoy your new Honda. Martin Delivers!

August 31, 2022

Dealership Rating
Employee Rating

Easiest car purchase ever especially considering it’s not a great time to buy a car. Emad was low pressure but thorough and professional. We told him what we wanted and as promised he called when that car ar More

by donna.susi.rash
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Pijuan

Sep 01, 2022

Martin Honda responded

Thank you Donna for the wonderful comments. We appreciate you taking the time to review Martin Honda. We are happy to have you as a member of the Martin Honda customer family. If you need anything, let us know. We are here for you after the sale as well. Enjoy your new Honda. Martin Delivers!

August 30, 2022

Dealership Rating
Employee Rating

Low pressure, knowledgeable agents. Good buying process: informative yet reasonably fast. The insurance department took care of updating our policy transparently and the financing depar More

by ralphgonz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Pijuan

Aug 31, 2022

Martin Honda responded

Thank you Ralph for the great comments. We appreciate you taking the time to review Martin Honda and we hope you enjoy being a member of the Martin Honda customer family. We are here for you after the sale. Let us know if we can be of assistance to you. Enjoy your new Honda. Martin Delivers!

August 28, 2022

Dealership Rating
Employee Rating

Pleasant experience throughout my car purchasing process. Emad was thorough and professional. Friendly staff throughout. More

by bakuhn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 29, 2022

Martin Honda responded

Thank you for the great comments and 5 star review. We appreciate you taking the time to review Martin Honda and are excited to have you as a member of the Martin Honda customer family. We are here for you after the sale. Let us know if we can be of assistance to you. Enjoy your new Honda. Martin Delivers!

August 24, 2022

Dealership Rating
Employee Rating

Eddie was very patient as I was uncertain about what model I preferred. Once I decided, he was professionl and attentive to my questions and directed me through features on the CR-V. More

by fcolicchio119
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2022

Martin Honda responded

Thank you for the great comments. We appreciate you taking the time to review Martin Honda. We are happy to have you as a member of the Martin Honda customer family. Let us know if you have any additional needs with your new Honda CR-V. We are here for you after the sale. Enjoy your new CR-V. Martin Delivers!

August 11, 2022

Dealership Rating
Employee Rating

I had a really simple and smooth experience in buying my new car at Martin Honda More

by Stephengromer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2022

Martin Honda responded

Thank you Stephen for the great comments and 5 star review. We appreciate you taking the time to review Martin Honda. We are excited to have you as a member of the Martin Honda customer family. We are here for you after the sale. Let us know if you need anything. Enjoy your new Honda. Martin Delivers!

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