Emanuel Manny Martinez | Page 4

The place was amazing! The team they have there are great honest people. My guy Marco is the guy to talk to if you’re in the market for a vehicle, he’s very attentive and a The team they have there are great honest people. My guy Marco is the guy to talk to if you’re in the market for a vehicle, he’s very attentive and a great guy to do business with. Bell Mitsubishi has earned my future business hands down. I’d recommend anyone!! More

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HORRIBLE DEALERSHIP The dealership kept insisting that I complete a review about my vehicle purchase in the days following the sale. I was hesitant because I wanted to give it some time to make sure they I complete a review about my vehicle purchase in the days following the sale. I was hesitant because I wanted to give it some time to make sure they corrected a discrepancy between the odometer mileage they listed and what was shown on the CarFax report. However, I was assured on August 5th by the salesman, Marco, and his manager that the issue had been escalated to the MVD and would be resolved within a week. It’s now September 24th—one day before the temporary title expires—and the issue is still unresolved. The MVD has confirmed that nothing has been done and that the vehicle is still under the previous owner’s name. I ended up completing the review, which I now regret, and I’m trying to figure out how to remove it. They were helpful and friendly—up until the day I made the purchase. Since then, I’ve been trying to contact the salesman and their financing department, with no success. I’m repeatedly told someone will call me back, but no one has. Today, I spoke with another salesman named Steve and asked for the name and contact information of someone above Marco. He was rude and started shouting, telling me he couldn’t provide that information and that I had to go through Marco—who continues to be unhelpful. I HIGHLY RECOMMEND NOT PURCHASING FROM THIS DEALERSHIP! They’re only nice until you sign the papers. If you have any issues or concerns afterward, you’ll be ignored or treated poorly. More

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Awesome service, Great price and good price. Very fast financing service. I will Highly recommended this dealership to anyone. Very fast financing service. I will Highly recommended this dealership to anyone. More

by Isaac/Stella Verified Customer Verified Customer

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Thank you very much for your help. Marco made it very easy even with our language barrier Marco made it very easy even with our language barrier More

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Lack of communication and couldn’t work a deal on a wholesale vehicle. Credithit fornothing. wholesale vehicle. Credithit fornothing. More

by FRESHOURINDIANA536 Verified Customer Verified Customer

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Everyone we encountered upon arrival were attentive, friendly and knowledgeable. The finance process was quicker than I’ve ever experienced before. friendly and knowledgeable. The finance process was quicker than I’ve ever experienced before. More

by mltvrdik Verified Customer Verified Customer

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The work that was done on the car was was great. Drives a lot better transmission is changing gears. Thank you so much. Drives a lot better transmission is changing gears. Thank you so much. More

by lytesrcharles Verified Customer Verified Customer

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Great service, Devon was absolutely great. He was patient with our questions, never once did he pressure us. He’s a gem, a wonderful addition to your sales staff. He was patient with our questions, never once did he pressure us. He’s a gem, a wonderful addition to your sales staff. More

by rrgutie Verified Customer Verified Customer

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I had an excellent experience at Bell Road Mitsubishi working with Steve. From the moment I arrived, he was professional, friendly, and genuinely focused on helping me find the right car rather than just working with Steve. From the moment I arrived, he was professional, friendly, and genuinely focused on helping me find the right car rather than just making a sale. Steve was knowledgeable about the vehicle, answered all of my questions with patience, and made the process simple and stress-free. What really stood out was how transparent and honest he was about pricing and financing—no pressure, no gimmicks, just straightforward information. He also took the time to walk me through all of the car’s features and made sure I felt comfortable before driving off the lot. If you’re in the market for a car, I highly recommend asking for Steve at Bell Road Mitsubishi. He made what is often a stressful process enjoyable and smooth.I look forward to working with him and the entire Bell Road Mitsubishi team in the future. More

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First of all the advertise price for the car was more than fair. I felt no need to haggle on the cost. There were no additional fees hidden in the fine print of their advertisement. The personnel from m than fair. I felt no need to haggle on the cost. There were no additional fees hidden in the fine print of their advertisement. The personnel from my salesman, Marco, manager, Ash, and finance manager, Manny were low-key, professional, pleasant, and bent over backwards to remedy the issues that I was concerned about with the used car that I eventually purchased. There was no demeaning pressure that you usually experience from other dealerships. They thoroughly and.simply described the features of the car. And the terms of the deal and let that do the selling for them. I own a retail business myself, so I know how to treat people with honesty and respect. That is what I received from the personnel at Bell Road Mitsubishi and would recommend them to anyone without reservation. More

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