Emilie Metzler | Page 9

I recently visited this dealership and was thoroughly disappointed by the experience. • Lack of Communication: Despite multiple attempts to reach out, my calls and messages went unanswered. This lack o disappointed by the experience. • Lack of Communication: Despite multiple attempts to reach out, my calls and messages went unanswered. This lack of responsiveness is unacceptable and unprofessional. • Inefficient Service: A simple tire change took over two hours to complete. During this time, I observed staff members engaging in inappropriate conversations about customers, which was both unprofessional and disconcerting. • Misleading Advertising: The dealership advertised vehicles at prices that did not reflect the actual cost. Upon expressing interest in a particular car, I was informed of additional charges amounting to several thousand dollars, far exceeding standard taxes and fees. This bait-and-switch tactic is deceptive and undermines customer trust. Overall, my experience was marked by poor communication, unprofessional behavior, and misleading sales practices. I cannot recommend this dealership to others and advise potential customers to exercise caution. More

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Dj was great no xx, got me in and out. Gret guy. Love my car Gret guy. Love my car More

by jessica0717h Verified Customer Verified Customer

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Awesome crew to work with, kept me informed through out the process. Made the buying experience seamless. the process. Made the buying experience seamless. More

by g.gardner737 Verified Customer Verified Customer

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Tony was very helpful and took care of everything for me. I brought my car in planning to be here all day. But he had it in and out within a couple of hours! I brought my car in planning to be here all day. But he had it in and out within a couple of hours! More

by bmartin Verified Customer Verified Customer

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Great service and answered all of our questions. I would recommend Michael and this dealership. I would recommend Michael and this dealership. More

by morganmowilliams Verified Customer Verified Customer

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I appreciated Alpine staff’s professionalism and effort to listen to my needs in a truck and budget considerations. The Alpine sales team, manager and finance personnel were responsive and easy to work to listen to my needs in a truck and budget considerations. The Alpine sales team, manager and finance personnel were responsive and easy to work with which culminated in a successful sale in a matter of hours. More

by guy2cameron Verified Customer Verified Customer

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Great people and great service, Wilson was pleasure to work with, knowledgeable and courteous. Fast process from start to finish. work with, knowledgeable and courteous. Fast process from start to finish. More

by maciej wanasz Verified Customer Verified Customer

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Can you Kenny Stark my advisor was wonderful spelled out future services I need to take care of really appreciate his hard work future services I need to take care of really appreciate his hard work More

by Tspanel Verified Customer Verified Customer

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This dealership was professional, efficient, and yet flexible concerning my financing needs. They allowed us to put money down to keep the vehicle we wanted from being sold to someone else. Once finan flexible concerning my financing needs. They allowed us to put money down to keep the vehicle we wanted from being sold to someone else. Once financing was sorted out a week later, we drove off the lot with the vehicle we needed with a minimal of hassle. More

by xspkbstr Verified Customer Verified Customer

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Easy to work with. Very personal and efficient. Everyone was very helpful and knowledgeable and were able to answer every question I had. Very personal and efficient. Everyone was very helpful and knowledgeable and were able to answer every question I had. More

by carlos.marquez94 Verified Customer Verified Customer

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