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Emilio Sepulveda
137 Reviews
Dealership Experience
5 yrs, 7 mos
Industry Experience
30 yrs, 7 mos
Languages Spoken
English
Spanish
137 Reviews
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137 Reviews of Emilio Sepulveda
July 20, 2025
This is my 4th purchase with you and the first time I went home following service displeased. The Service rep worked with and checked out 2 different customers at same time. He was confused as to who was went home following service displeased. The Service rep worked with and checked out 2 different customers at same time. He was confused as to who was who as well as who needed a new battery and who didn't (told me my battery didn't pass BUT didn't fail). Keep in mind your dept replaced my vehicle with a new battery 4 months ago. Yes, he did apologize for his confusion, telling me "oh, your battery is fine" but never the less, I drove home with deep concern regarding whether or not my battery was indeed fine. I am considering going to a local shop just to make sure that my battery is fine. More
by ISLANDNURSE55
Verified Customer
July 16, 2025
Realizing we should have purchased running boards when we purchased the Tacoma, Emilio was super helpful in placing the order, scheduling and paying, and allowing me to Uber back & forth to work while Toyota purchased the Tacoma, Emilio was super helpful in placing the order, scheduling and paying, and allowing me to Uber back & forth to work while Toyota worked on the vehicle. First experience with Toyota's service department - and look forward to continuing to use them as our Tacoma needs service over the next few years! More
by RINKERDEBBIE
July 09, 2025
3 hours for an oil change and tire rotation … need to do way better . Lots of places out there who can meet this way better . Lots of places out there who can meet this More
by Busyl9
Other Employees Tagged: Tyler Campuzano
June 30, 2025
Since 2001, Findlay Toyota has never let me down! I now live out of area and still insist on going to this dealership. From sales to service, they are always extremely helpful and I can’t imagine go I now live out of area and still insist on going to this dealership. From sales to service, they are always extremely helpful and I can’t imagine going anywhere else for a vehicle. Their commitment to excellent service, no matter the department, no matter the issue, is the reason why I have bought 8 vehicles from this dealership. More
by C.C. Crouton
Other Employees Tagged: Greg Hadges , Kai Spencer
May 25, 2025
Service excellent. Repair may have an issue. It's a holiday weekend and I will try to follow up on my question in days ahead. My schedule is very busy most of the week. Repair may have an issue. It's a holiday weekend and I will try to follow up on my question in days ahead. My schedule is very busy most of the week. More
by ARIES29
May 21, 2025
This was to find out if the work needed was covered under the extended warranty that we have on our 2014 Toyota Camry was covered or not. The waranty was actually purchased through Findley Chevrolet where we the extended warranty that we have on our 2014 Toyota Camry was covered or not. The waranty was actually purchased through Findley Chevrolet where we our other car, a 2020 Chevrolet Trax was purchased. The Toyota was puchased from Centennial Toyota in the NW part of Las Vegas. They wanted way too much for the exteneded warranty when the original warranty expired. Emilo said that the work needed was not covered under the waranty and would be about $450.00. We declined to have it done. It is not something that prevents us from driving the car or is that important. It is that the trunk lid does not always stay open by itself. We will make a prop of some sort for it and maybe get it repaied at another time if we the price FIndly Toyoata wants is much, much cheaper or we can find another place that wil do it at a much, much cheaper price. Albert S. and Helene D. Lobel More
by albert.helene1701
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