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Emilio Sepulveda

Overview Reviews (125) Inventory (446)

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Emilio Sepulveda

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Emilio Sepulveda

Service Consultant

Findlay Toyota

7733 Eastgate Rd
Henderson, NV 89011

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4.9

125 Reviews

Overview Reviews (125) Inventory (446)

Dealership Experience

5 yrs, 4 mos

Industry Experience

30 yrs, 4 mos

Languages Spoken

English

Spanish

4.9

125 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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125 Reviews of Emilio Sepulveda

April 13, 2025

Dealership Rating

Employee Rating

Emilio was very kind and professional. The work on my vehicle was completed in a timely manner. The work on my vehicle was completed in a timely manner. More

by SAFARISISTER2

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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April 10, 2025

Dealership Rating

Employee Rating

I worked with Shaun Galicinao he is always on top of the repairs along with the rest of the crew. Excellent customer service. I will be recommending him to friends and family repairs along with the rest of the crew. Excellent customer service. I will be recommending him to friends and family More

by WOODCMW1971

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vince Argentine, Jamie Falcone, Shaun Galicinao, Natalie Arenas

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April 10, 2025

Dealership Rating

Employee Rating

My visit at dealer wasto made a minor maintenance and was Very professional and friendly Very professional and friendly More

by EPEON1973

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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April 05, 2025

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Employee Rating

Pleasant, fast and I enjoy the lattes. They have created a pleasant place to wait. I do wish they would wash the cars though. They have created a pleasant place to wait. I do wish they would wash the cars though. More

by bethryley

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 07, 2025 -

Findlay Toyota responded

Bethryley, Thank you for your kind words about our customer service; we truly appreciate your support!

March 23, 2025

Dealership Rating

Employee Rating

Emilio Sepulveda truly takes excellent care of me every time I need anything! Very knowledgeable, efficient and personable! time I need anything! Very knowledgeable, efficient and personable! More

by ysansone

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 24, 2025 -

Findlay Toyota responded

Ysanone, Thank you for sharing your experience with us and mentioning Emilio Sepulveda's name . We're glad that he could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

March 16, 2025

Dealership Rating

Employee Rating

Mr. Sepulveda's professional and courteous service was outstanding. Keep up the good work! Dave Gleen in sales is also great. outstanding. Keep up the good work! Dave Gleen in sales is also great. More

by SANDIEGO818

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Glenn

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Mar 19, 2025 -

Findlay Toyota responded

Sandiego818, Thank you for sharing your experience with us. We're glad that Mr. Sepulveda was able to exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

March 14, 2025

Dealership Rating

Employee Rating

Emilio has been my advisor for a long time. Appreciate him. Always keeps me informed. Appreciate him. Always keeps me informed. More

by CAAJEMAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 14, 2025 -

Findlay Toyota responded

Caajeman, Thank you for your feedback. We’re glad to know that you have had a long relationship with your advisor Emilio, he's one of our best! .Your satisfaction is our top priority, and we look forward to servicing your vehicle again in the future. Thanks for stopping by .

March 03, 2025

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Employee Rating

Always get great service! Very friendly, kind and helpful. Love the coffee bar that's a must have hehe Very friendly, kind and helpful. Love the coffee bar that's a must have hehe More

by JODI_VECCHIO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 04, 2025 -

Findlay Toyota responded

Jodi, Thank you for the 5 star review. We're glad that our staff was friendly and helpful and that you enjoyed our delicious and fresh coffee bar. We look forward seeing you again soon.

March 03, 2025

Dealership Rating

Employee Rating

Emilio is an excellent representative always spot on with his service, personality and care for his customers his service, personality and care for his customers More

by Debbie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 04, 2025 -

Findlay Toyota responded

Debbie, Thank you for feedback and mentioning Emilio's name in your review. I'm sure he'll be happy to know that he was able to meet your expectations. Your satisfaction is our top priority, and we look forward to servicing your vehicle again soon. K Thomas- Customer Relations Specialist

March 02, 2025

Dealership Rating

Employee Rating

Went to Toyota to exchange a battery that was still under warranty. I was told to pay 50% for battery with a 84 month warranty. My battery die after 3 years of use. I was under the impression that the batt warranty. I was told to pay 50% for battery with a 84 month warranty. My battery die after 3 years of use. I was under the impression that the battery would be exchanged free of charge because of the warranty. I am not happy with Toyota. More

by RSORIA2

Verified Customer

Service Time

Service Communication

Recommend Dealer

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Mar 05, 2025 -

Findlay Toyota responded

Rsoria, Thank you for your feedback. We're sorry for any miscommunication regarding your battery. We have notified your service advisor who will be reaching out to you to discuss the warranty on your 3 yr old battery. If you have any questions, please contact our Customer Relations Manager : Kellyt@findlayauto.com

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